They pulled the low-price bait and switch. After you move stuff in, they'll increase your price…read more Absolutely no notice. They increased the price by $30 / month within 5 months.

From the owner: Looking for self storage near you in Commerce Township, MI? Don't just settle for any storage…read morespace. Here at Space Shop Self Storage on N Pontiac Trail, you'll find a brand new storage facility with ground level storage units, affordable rents, and modern security features to provide peace of mind.  With sizes ranging from 5×5 storage units to 10×30 storage units, you'll be sure to find a storage unit that will fit your unique storage needs. We're located just south of the roundabout between N Pontiac Trail, Highway 5, and Martin Parkway. You'll find us just west of the Walmart and shops at Haggerty Road.

Called the phone number on the website to get information on prices and units available. I ended up…read morereserving a 5x10 unit and received a confirmation email stating the following: Unit Details 5 X 10 Can unload & load at storage unit,Standard Self Storage Space Quoted Rate: $61.00/mo. Special: 50% Off First Month Move-In Date 7/4/2014 The following day, I went to the location to complete my signup with a coupon I got from their website which was for 50% off the first 2 months thinking that they would honor that. However, when I got there to sign up I was told that they would not honor the coupon for the 2 months at 50% off for the 5x10 unit. Furthermore, they would not honor the 50% off the first month since they had only 3 5x10 units available (what does that even mean?). Also, I was told there would be an administrative fee of $20 which the call center told me there was no fee to sign up other than the first month rental and something about insurance requirements. So basically, this company tried the age old bait and switch. Gave me a reservation with a solid confirmation in an email stating the quoted rate and the special (see above) with no mention of an administrative fee or insurance requirements, then when I got there, I was told that the reservation or quoted information would not be honored. Terrible experience, bad customer service at the location. Here's the funny part, instead of signing up a new long-term renter, they basically told me they don't want my business because they were unwilling to give a discount that amounted to $31. I can only conclude that either the call center should not have quoted the deal they did or the local owners of the storage center just simply refused to honor the deal since they are not actively trying to attract new customers. Either way, this is a poorly run company that I could never trust with my belongings... look elsewhere for your storage needs.

I am having such a great experience with Clarkston Budget Storage! I've used a few storage units in…read morethe past and this is by far the best. Karen clearly values old fashion customer service, which is so appreciated by me!!! You can't find this type of treatment everywhere any more. She has been so helpful to me and I am just so grateful I found this place! HIGHLY RECCOMEND!!!

very bad service . very rude employees. When I opened my unit to move I had animal damaged . And…read morepretty Much was told it my fault and no reimbursement

I just spoke with Samara about a problem I was having with my account. She was friendly and even…read morewilling to help me get some of my money back! Grateful for her!

Do NOT trust this place to keep true to the payment you signed up for! Not only do the increase it…read moreCONSTANTLY, but mine DOUBLED in the FIRST YEAR. Unit had clear signs of rodent infestation & wasp/spiders. I rented a 5'x5' unit 2.5yrs ago for $43/mo 2.5yrs ago. The monthly rent went up every month until I was paying $97/month. I complained once and the dropped it to $85, but guess what... It went RIGHT BACK UP. Lastly, the unit was not sealed & had a broken door. I came back to check on my stuff when I was in town & found my stuff covered in cobwebs & the remenants of a wasp nest. I consider myself lucky that none of my stuff was destroyed by rodents. I'm moving all my stuff out & canceling. Oh by the way, I see them advertising the same unit for $43 TODAY while charging me $97. Complete scam. Do. Not. Recommend.