Great experience. Jackie goes above & beyond to make sure you are well taken care of.read more

I know the rates changes and ramped up quickly but I guess that's the trade. Overall the place is…read moreclean and closeby

Plan on huge rate increases after you sign up. Over the last 2.3 years, Secure Space has increased…read morethe cost of our unit from $260 per month to $460, a 77% increase. They increase their rates multiple times per year so be cautious going with Secure Space if you are concerned about cost.

I've only been with them for 2 months and all the sudden they went from $116 for the rent to $195…read more Don't use them, no business ethics. I can understand price increases but to almost increase the rent in the first 2 months of doing business with you. Almost double is absolutely theft. I would not recommend this company to my worst enemy. And then they're telling me in another 6 months they'll raise it again but can't tell me how much. Don't make the mistake. I did and trusting these frauds

Avoid at all cost or it WILL cost you. They get you in the door with the 3 month specials then tell…read moreyou your rate is x amount but then jack the rate without warning. They send you emails that either never make it to your inbox or never actually get sent. Email is NOT a proper form of communication for 1 sided decisions. They raise your rates higher and higher and force you to switch to smaller units then charge you MORE then the larger units. And you pay a $10 transfer fee??? Because why. I've NEVER had this issue with any other storage unit in my LIFE. Some increase by 10% after 6 months some its a year but never in my life have I seen a company this GREEDY and PREDITORY. DO NOT PUT ON AUTO CHARGES THAT'S HOW THEY GET YOU. A $90 increase for a unit that is currently less at FULL PRICE on their website. Do NOT trust the good reviews the staff ask you to leave them when you first get there. There are many others like me with the same issue. They are no better then thugs who shake you down.

Judson really made my experience good this time. He did his best to make a tough situation better…read more The facility is clean and newly painted. It looks great. They are now unmanned which means one person has to juggle between multiple locations. Judson called me back and helped me with my transfer.

I am here to give a review on a staff member -- "Judd". This guys is ALWAYS a big help, and always…read moregoes out of his way to take care of us. I appreciate his level of customer service and wish every employee at these storage companies could take a lesson or two from him. Thanks again, Judd!

This is the second time in a 7 year period I used them, the staff is great, always answer needed…read morequestions and I highly reccomend them to store things you do not have room for at home. Kudos to Mark, Tom and Linda. A pleasure doing business.

The staff here always goes the extra mile. I have been storing my belongings here both business and…read morepersonal items for close to 12 years now.

Friendly staff, various sizes of units, not far from home. Have used this place a few times.read more

Barbara Calvo should pat herself on the back and give herself a standing ovation…read more I rolled up in this place to rent a truck, get some boxes and a mattress cover. I found out quickly that the City of Oldsmar does not allow storage facilities to rent trucks. I'm not sure who on Oldsmar's city council got screwed by U-Haul, but if Americans can fly to Cuba now, it might be time to let it go! This business could make so much more money on rentals. But none of this official city business was going to stop Barbara. She logged into her system and remotely accessed the nearest U-Haul location with trucks and booked my reservation like a pro. When I arrived a week later to the Hillaborough location, everything was good to go. The process was seamless. I also got a bundle of small boxes. I have a massive record collection, and these boxes are ideal for moving them. The boxes cost about $1 a piece, but Barbara was sure to let me know that if I bought 25, I'd get a discount. I love a bargan and 25 come to a bundle, so it worked out great! I won't go anywhere else for my U-Haul reservations.

Every time I check the storage fee it has gone up. No notice, just surprise the amount charged to…read morethe credit card is higher. At this point it is higher then any of the other storage places in the area.....time to move.

I just tried to cancel the rental,it's impossible to either get a live person or cancel on the app.read more

This uhaul location was great! I got there with my boyfriend to pick up a 15 foot truck and it was…read moreready and clean. We did get there just before closing and the staff worked with us efficiently. Vit was the one who helped us! He was great, explained everything to us perfectly. We also grabbed a lock, blankets and some of the green wrap they had there. We were in and out within 10 minutes. This location seems very big, they sell all kinds of packing accessories inside, such as boxes, blankets, straps, ropes, locks, wraps and a lot more. Prices were normal, not expensive. Actually I checked if Home Depot sold some of the things we needed and at this uhaul location it was cheaper by a few bucks.

DO NOT USE THIS UHAUL ON US19 IN PALM HARBOR FL! I…read moreoriginally tried to have a hitch (with taillight pigtail) installed on my 2024 Lincoln Corsair. I scheduled an appointment, The manager, Rachel called me back to let me know they could not install the electrical, only the hitch. I had to cancel since I need the hitch to be legal for towing, When I asked if they could do the job with electrical pigtail on my wife's Ford Escape the manager said yes and gave me a price. I agreed and set up an appointment (2 weeks) to get the correct parts. Today we brought the truck in at 7am. at 8:15 I receive a call from the installer telling me he can't do the electrical. Since I was desperate to have the hitch installed due to our scheduled move I told her to do it. VERY UNHAPPY WITH THIS UHAUL!!! Tried to put a review on their site, impossible! DO NOT TRUST THESE FOOLS!!!!!

REVISING THIS REVIEW: Do not ever physically go there to pick up the product. The bearded dude with…read morethe hat that works the warehouse was NASTY AND RUDE to my team. No need to treat customers the way he did. What a jerk. If this is the type of people they employ, I need to find another source fast. PREVIOUS REVIEW: The company offers old-school, fantastic customer service. They always answer the phone when you call during business hours. All of their team members are a pleasure to speak with, especially Sharon! The prices are great, and they always deliver the next day. Check them out. You will not be disappointed. Thanks for all you do!

Customer services top, notch, very polite and always get me what I asked for... Especially the…read morewarehouse, i'm always getting my order, correct