My son and I dropped in for dessert because of proximity to our hotel. What a surprise. I have never heard of Culver's being from the west coast. The soft serve sundaes are nothing short of heaven in a cup. My son graciously allowed me to taste his. Wow, quite good also. This is a tremendous indulgence for anyone wanting to just have a treat. While it is self serve style, they do bring the items to your table and the staff is very well trained in providing a gracious greeting to customers. The feel of this restaurant is very clean and family focused. What a gem. read more

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Overall I enjoyed the food. The staff were very nice and welcoming. My only critique was that they forgot something in our order but they fixed it right away. So definitely stop at this Culver's if you get the chance. The area is right off the 80 read more

I like this place because they are fast, they have good food. I like the ice cream for not being an ice cream place and I also like it because the chicken tenders read more

Culver's - Burgers Near Me - Ottawa, Illinois

The harvest veggie burger is decent for a vegetarian option. It is a lot of bread though but it is a tasty patty. It's a bit crumbly and made with corn and soy. I think it is a smidge pricey for a vegetarian burger ($8) but that said, I am glad there is a vegetarian option. The cheese curds are good although I did not have any this visit. Mom got a kid's corn dog and a side of mashed potatoes and gravy. It was plenty of food for her. It was all steaming hot and delivered to our table by a smiling polite girl. It's a chill atmosphere in the dining area. Some of the tables haven't been wiped off but we were just arriving after lunch time. I have had the fish in the past and not crazy about it. My brother ordered the four piece Buffalo chicken tenders basket to go. He says it is "some of the best Buffalo chicken tenders because of the Buffalo seasoning combined with the buttermilk ranch dip." He is very picky about his chicken. He says the chicken tenders today at Culver's are good because they serve quality chicken meat and breading. Definitely a good fast meal choice for the area. read more

Culver's - Kids corn dog and mashed potatoes and gravy - Burgers Near Me - Ottawa, Illinois

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Multiple orders over a 3 week period were incomplete. The last year or so service has fallen short. Very polite and it's not difficult to correct but unfortunate that leaving the menu board on drive up with items ordered shown then receiving incomplete orders. In restaurant has been fine. read more

Burger overcooked Ordered cheeseburger but no cheese Fries were gross tasting Very disappointed Used drive thru read more

The food, and service were amazing. Along with a good dining room to enjoy your food! Highly recommend

Drive-thru order: I've been to the Culver's in Rochester, New York, so when I saw this location, I was happy. I ordered the fish sandwich, fries and fruit punch. My husband had a cheese burger with bacon on it, fries, and lemonade. I wanted my fish friend extra, but it wasn't. It was kind of soft in the middle, so I end up recooking it. That's ok. I have to have my fish well done. They have their own tarter sauce too. Yummy! The fries were really fresh and delicious. My husband enjoyed his meal as well. We will definitely be back soon, I will try a cheeseburger next time. read more

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I haven't been to a Culver's since I was a kid and this location did not disappoint! I was in town visiting family and stopped by late at night to grab a bite to eat. I ordered the cheese curds, the strawberry fields salad, and, of course, some custard. Everything was so incredibly fresh and delicious and I was in heaven for the entire meal. I was really surprised by how fresh the salad was! I highly recommend getting it with the raspberry vinaigrette The cheese curds were perfectly fried and squeaky- just how I like them. And the custard is just to die for. It is so incredibly creamy and fresh Wish they had Culver's out west! I would go all the time! read more

Just went Culver's in Ottawa Illinois drive thru , I ordered a single burger and it was cold! Surely not freshly made! FYI 1 star

Best burgers & frozen treats in town. Frozen custard is the way to go. The fried fish is awesome too. More fish than breading. Highly recommend. read more

New i went to ottawa and bought two cod dinners with the sides and when we got them they were missing the sides i went into the store and told them i didn't receive the order of fries and the order of cheese curds and a very young man turned around in front of a whole counter of people ordering and demanded he filled the order himself and the items were in my bag i stated they were not in my bag and i said would you like to see he said yes bring them back in he stated in front of everyone that people are stealing food everyday i brought the order back in and my items were waiting on the counter and i was embarrassed in front of everyone like i was a thief i called later to talk to manager and he was the manager accusing me of stealing food after purchasing the food for over forty dollars . He stood by his actions stating again people steal all day long there .his name was thomas read more

this culver's was amazing i had a delightful experience with the employee Leiya. quite frankly she deserves a raise. i estimate there are 15 employees here and leiya single handed brought the experience from a 3/5 to a 5/5. i would like to sincerely thank your for her joyful personal! also do not ask the freak(sean) for a small fry. read more

This is the BEST Culver's ever! I've always stopped by this location every time I go to Iowa for years. Customer service is top notch! Food comes out fresh and delicious. This location never fails. I appreciate their hospitality, customer service. Every single worker is trained so well. read more

Veggie burger burnt black, completely inedible. This never should have been served to a customer. If I'm going to wait 5 or 10 minutes for my food, take the time to do it right. I'd rather wait another five minutes rather than be served something I can't eat. Waste of money, waste of time. read more

Culver's - Veggie burger burnt black, completely inedible. This never should have been served to a customer. - Burgers Near Me - Ottawa, Illinois

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Always a good product. Awesome frozen custard, awesome butter burgers. Try the pot roast sandwich, also "the turtle" for deserts.

Delicious food and clean facility for fast good! Passing thru on I80- had a chicken/blue cheese & cranberry salad (husb. Had dbl patty melt).; shakes and fries also good. Staff very nice too. read more

The food here is very good. I came here yesterday and I got a deluxe which was good. Flavor of the day today was brownie thunder which was amazing. The only bad thing about the place is the cheese curds being salty like my sister when she's mad. read more

Culver's - The restaurant - Burgers Near Me - Ottawa, Illinois

This place is damn good to say the least. Amazing food and friendly staff. It's over the top delicious. Even if you have the misfortune of getting your order wrong, they buy your next one so really there is no losing with this place. It's a little more pricey than some other fast food joints but you seriously get what you pay for. read more

Great service all around Zhanna and Ana were lovely!! Our whole family came here and we all left laughing and smiling! Then we hit the road and chowed down, only wishing we could go back for more once we had finished! Thank you!! read more

After coming from Starved Rock this was the closet restaurant(that we actually like). I order the buffalo tenders and a peach lemonade cooler(pretty good). Our son had the kid's meal: cheese burger, fries and chocolate milk. My husband had the spicy chicken sandwich with fries and a Pepsi. Every thing was brought out fresh and hot. Not many patio seats, but we were able to get a seat without having to wait too long. What I would have liked to see was someone cleaning the tables after people were finished. read more

I had a terrible experience at ottawa culvers!!!!! she was rushing me at the speaker and barely would let me get a word out. when i pulled up to the window, she gave me no receipt and gave me two of the completely wrong items. she wasn't even paying attention when taking my order. i went back around and apologized and asked for what i ordered since it was two different things and her response was "oh. okay." and she slammed the window in my face. when returning the items a second time after now explaining TWICE exactly what i wanted, only one of the items came back correctly and the other was another completely different thing. all i wanted was a mini strawberry mixer with hard chocolate dip we just ended up leaving. i believe her name was cassandra, horrible customer service tonight at culvers. very disappointed. read more

We're CULVER'S addict !!! This place has only been in Ottawa about 1+ years. It is, like others that we frequent, is a very clean, comfortable, & convenient place to stop. The food, & desserts are prepared by clean, classy employees, freshly prepped, and server at our table. Their soups, sandwiches, salads, & especially their breaded tenderloin, are great. I really enjoy their concrete mixers, for dessert. read more

Culver's - A CLASS place !!! - Burgers Near Me - Ottawa, Illinois

Wish one of these was in TX! The food (burger and fries) I ate during my first visit was delicious, and the Wisconsin cheese curds were amazing! My sister had the reuben and said it was great; she also got hooked on the cheese curds after tasting mine. I went back the next day to eat again. The employees are so pleasant and accommodating, and the restaurant is nice and clean. Definitely stop by this Culver's if you're in the area. read more

Culvers continues to impress me with clean restaurants, friendly staff, and freshly prepared fast casual food at a reasonable price. Tonight I enjoyed the strawberry fields salad with raspberry vinaigrette dressing. The lettuce was fresh and crisp. The chicken was warm and juicy, and the strawberries worked with creaminess of the feta cheese. The pecans added a nice crunch. read more

Culver's - Strawberry fields salad - Burgers Near Me - Ottawa, Illinois

Stopped at the Ottawa Culver's on 9/7/18 which has always been a good experience, but not today as we walk up to the counter all I hear is a female screaming at another employee about getting her the lab top, get me the LAPTOP!! As I was ordering I said that is not appropriate behavior and the girl waiting on us says I am sorry and no it's not. Whom ever was in charge on 9/7 around 3 pm needs to be fired!!! This behavior is absolutely is unacceptable!!!! read more

We came here for lunch after hiking at Starved Rock. It was at 1pm when we arrived. Pretty busy, but we were able to find seats for the 5 of us. Food came pretty quickly. They bring the food to your table after you order up front. I had the north atlantic cod meal with fries. My cod was mediocre. There was a lot of breading, and I barely enjoyed the fish. The bun was huge too..lots of carbs right there. I had to rip some of the bread off. The fries were good, though. My husband had the crispy chicken sandwich with mashed potatoes as his side. Crispy chicken is decent. The mashed potatoes were ehh, could be better. My other friends were content with their meal. It is fast food, so no big expectations. I would prefer going to McD's or Wendy's over Culver's though. My friends and I also noticed there were lots of females who are tanned...very dark. Not sure why though. Their skin is so tanned that some look brown, some orange.. one of my friend said it must be some kind of tanning convention in town that the ladies are so..tanned.. read more

Stopped here on our way home from Grizzly Jack's Grand Bear Resort in Utica. This is the cleanest Culvers I have ever visited. While I was there, one of the employees was washing the windows on the entrance doors. I love that attention to detail. This location also has very friendly and helpful employees. It is obvious that they are well trained and that the store is well managed. read more

I always have to find a Culver's whenever I'm in the Midwest. You can count on consistent quality, and they never skimp on the toppings on their sundaes. Service is always fast and efficient. read more

We were visiting from Texas two weeks ago. BEST CHEESE BURGER EVER. THE ONIONS RINGS ARE TO DIE FOR. Thank you for the great service. Wonderful experience read more

I've been to plenty of Culvers and this is one of the cleanest ones I've been to. The staff is very friendly and young. Their food is on the up side cook just right. The fries were fresh and very good and the wait for my food wasn't long at all..very nice place read more

Culver's - Burgers Near Me - Ottawa, Illinois

Love the experience at this Culver's! Especially the hospitality from their manager, Destiny! We would love to visit this location soon!

Stopped here from driving up to Chicago and the staff was friendly, the service was accurate and fast. Always a stop on the road for the great food. read more

Surprising that no one has reviewed the Ottowa culvers but here I am. It's your standard Culvers. Nothing special, nothing out of the ordinary. I just wanted to be forst to review. read more

I live in Ottawa and this is by far my favorite place to eat. We have many other restaurants in town but this is the cleanest restaurant by a long shot and it has the NICEST staff! Many of them know me by name as if we were long time friends. It's hard to find nice, enthusiastic teenagers working these days. They're always willing to explain the menu to you and help get napkins, ketchup, refills and take dirty trays for you. They're always walking through the dining room with samples of the ice cream or frozen lemonade for you to try and also just to check up on you to see if you need anything else. The managers are outstanding at this place! You will never hear them yelling and ordering the employees around, this place is full of pleases and "my pleasures." It seems like the entire staff actually enjoys working here and is willing to help you out in any way possible and it's in a genuine way. Nothing is faked here! You can figure out a lot about a restaurant and the people in charge of it just by the cleanliness of the restrooms, they are never dirty, smelly, or understocked. The dining room is immaculate as well, I have seen employees cleaning the floors and corners multiple times during my visits which is RARE in a fast food restaurant. It seems like they run a pretty tight operation with people hopping in and out of different assignments with ease and never struggling with any task. The training here has got to be some of the best! The food here is also top notch for a fast food restaurant, Mcdonalds and Wendys has nothing on this place. If you want burgers made from real meat, made to order, then this is the place to come to. Nothing I have ordered here tastes like it is made ahead of time. I read another comment about the staff only using one employee on the grill which I have noticed as well so once again it must be a tight operation with great training in place. I was shocked to try the fried chicken and like it better than KFC. It was no where close to being dried out and the flavor was amazing! If you've never tried the cheese curds then I would strongly recommend that you do, pure heaven. I have never had any issues with burnt burgers or greasiness as I have with other made to order restaurants. Overall I would strongly recommend this restaurant if you want a great, clean, family friendly environment with the nicest staff around! read more

Carry out order:Wisconsin this Wisconsin that.Try ordering a few hamburgers without confusing a new employee by saying triple cheese wisconsin burger.Which can be a few different kinds of burgers, apparently.I got a crappy patty melt thing.Which was not what i ordered,even pointing at the picture to the guy.It was discusting.So they make a mistake,it happens.$23.00 later... Try getting your money back when they give you the wrong order.You'll get a coupon.Some policy thing, the little fat manager said to me.As far as im concerned the burgers SUCK.I thought i would give it a second chance,and try it and there you go my Yelp. Bad people skills by the management , and sarcastic and rude behavior.Enjoy!!! read more

Not your average burger place. My first time trying it & I was satisfied. The burger was really fresh, it reminded me of an "In-n-out" from back home. read more

This is the third time I've.come here since visiting from out of state and and I'm again impressed with how courteous the staff is. Love the food. The restaurant is extremely clean but what really makes the experience wonderful is the polite staff read more

I passed through Ottawa on a recent family vacation and we stopped at this Culver's for lunch. Great food and service, as I've come to expect from Culver's! I didn't realize until the next day on my way home to Colorado that I had left my expensive prescription sunglasses at this restaurant. In the meantime, the staff had found and cared for my glasses, and after I called and figured out they were there, the manager Brianna was kind enough to mail them back to me! She definitely went above and beyond. Very appreciative for the unexpected hospitality. I'll definitely stop at this location again if my travels bring me to the area (and hopefully not leave things there next time ;) read more

So I am rating this compared not just as a restaurant but as a Culvers, so four stars is the highest I will give of any culvers.. There are 17 Culvers within a 25 mile radious of this one and I have eaten a meal at every one. The ordering counter was by far the least pushy. Usually there are three hyper teenagers so bored they are champing at the but to take your order. I am looking up at their menu, hanging back to let others up front. At this Culvers they were patient and waited for me. No repeatedly asking me if they could take my order. They just calmly waited. When I did order, they took the order quickly and correctly. It arived at our table very hot with everything and staff offered us anything else we wanted. The fish was balanced as well done yet moist and well breaded with a very light batter.My tenderloin reminded me of Iowa tavern tenderloin easily extending beyond the large hearty bun. I asked for extra pickles and boy did I get them. We got a large $5 cheese curd order. They were sweet and lightly breaded. I thougt charging $ .50 for each of two sauce cups was a little much. All tge food was hot, fresh, and not greasy....something other Culvers have a hard time achieving. There appeared to be only one grill man in the back and our food came out really quickly, so he must be really efficient. The whole place was really clean. I drank three cups of root beer and two little cups of ketchup. The guy cleaning the dining room was cleaning the area each time I was up there. The christmas tree was well decorated and coordinated with culvers colors of silver and blue. I gotta say it was pretty good and it turned my crummy day around. read more