This is my computer experience from a computer shop in Ripon, CA which eventually lead me to…read moreComputer Pros in Stockton, CA. I came to the computer store in Ripon (my local shop) to attempt to recover pictures and documents from two hard drives from older computers that were freezing up. I was told that the first hard drive had the pictures on OneDrive and none were on the hard drive and was charged $29 for the diagnostic. I brought in a second hard drive from another computer to attempt a second recovery because I knew that the pictures were definitely stored on there and brought an external hard drive for the transfer. The owner stated that he wanted to charge me $399 for the hard drive repair and an additional $150 for the data transfer by text after a few days. I decided not to do the work and came in to pick up my internal and external hard drive. The owner seemed surprised of my decision and threw out a hypothetical question on what the pictures were worth. I was confused on why he would even ask me that question but just told him that they were not worth the estimate that he gave me. I asked him a question about the first hard drive and telling him that I was 100% sure that the pictures were on the computer and asked him to explain it to me again and to "talk to me like I am dumb with computers and not like I am an idiot". He looked puzzled with my statement but the whole experience was condescending from day one each time that I asked a question about my computers. He is very knowledgeable but will make you feel like an idiot for asking any question to try and understand the recovery process. Both internal hard drives were taken to Computer Pros in Stockton and Erik the owner was the true computer expert. He explained the repairs to me and made me feel appreciated as a customer. Erik stated that if he could not retrieve the documents and pictures that there would be no cost. He stated to me that the second internal hard drive and external hard drive were toast and that the documents and pictures could not be retrieved. I understand that the internal hard drive could have been jacked up because I had the first place take the drive off the repair process before it finished but my external hard drive was not broken when I brought it in to him. Thank goodness that Erik was able to retrieve the documents and pictures that the first shop said were not on the internal hard from the beginning. He was able to retrieve 100% of the 12 GB of data. If anybody is willing to drive to Stockton for computer repairs, I highly recommend Computer Pros with Erik. They are top notch with knowledge and customer care was amazing. He also does remote work to save you that trip if it fits your needs. I will be coming back for future computer needs.

Very helpful. I haven't been here in quite awhile And I wasn't sure it would still be open. I was…read morethrilled when I saw it was. They are so nice and friendly here. Service is fast and on point.

Wonderful customer service! I called about a broken screen on my laptop and he gave some ideas to…read moretry first that might be more in the budget for me. I would highly Recommend calling Jim for any computer needs.

Responds in timely manner. Very honest and understanding. Would definitely recommend.read more

They have a great service customer service and they are very knowledgeable when it comes to…read morecomputers! They were not able to help me with my son's iPhone so they sent me too icare irepair and Matt was able to help me out!

This is a very extremely great customer service and was able to point me in the right direction to…read moretake care of my computer and wifi problems I couldn't get anybody else to do

Things to improve can be customer service, I just called to ask a question about a missing receipt…read morewhich seemed to have flustered the person that answered feathers. He must've felt responsible. He answered the question told me I can go in for a reprint. Perfect. I thanked him for answering and for his time. Call was about 1 min and 30 seconds and he just hung up on me. Very rude.

Easy. Fast less than 5 mins once we were in! There was a line and we waited outside (granted we did…read moreour Amazon return last minute as store was closing in 30 mins) however, the staff were on it! They knew who were Amazon returns and who needed tlc w/their requests. Perfect timing!

Highly recommend for poster services if you order at least a few business days in advance online!…read more I needed a large 3ft x 4ft research poster for a hospital research symposium with a lot of pictures. Ultimately opted for this service over places like Staples and UPS because (1) I wanted to support local and (2) saw great reviews online. They have locations in Stockton and Lodi. I didn't do foam board backing services and mounted my poster myself; the ink they used to print as well as the resolution they were able to get on the poster was significantly better than anything you could get at the retail companies above. I ended up winning my the symposium ;)

I called in for some custom stickers the friendly customer service brought me in I got 100 stickers…read morearound 80 cents each. Value matches the good quality of the stickers. Service requested was fulfilled fast. Great local business!

Although they are not always available by phone (keep calling they're probably working hard in the…read moreback); their customer service, quality and prices are thee best in Stockton! They printed, cut and packaged my children's graduation invites with care. It was refreshing to finally have found a printing place that is reliable and in town!! They have a customer for life. Thank you

Minuteman Press ALWAYS pulls through…read more I've used them for work to print flyers, brochures, marketing envelopes, poster boards, and holiday cards. But I was REALLY impressed when I was trying to print small 2in x 3in Thank You stickers for my daughter's birthday favors. Office Depot and Staples were charging $120+ for 75 stickers. Minuteman Press came in at around $45! And they turned it around within a few days. They are responsive, fast, and easy to work with.