This is my computer experience from a computer shop in Ripon, CA which eventually lead me to…read moreComputer Pros in Stockton, CA. I came to the computer store in Ripon (my local shop) to attempt to recover pictures and documents from two hard drives from older computers that were freezing up. I was told that the first hard drive had the pictures on OneDrive and none were on the hard drive and was charged $29 for the diagnostic. I brought in a second hard drive from another computer to attempt a second recovery because I knew that the pictures were definitely stored on there and brought an external hard drive for the transfer. The owner stated that he wanted to charge me $399 for the hard drive repair and an additional $150 for the data transfer by text after a few days. I decided not to do the work and came in to pick up my internal and external hard drive. The owner seemed surprised of my decision and threw out a hypothetical question on what the pictures were worth. I was confused on why he would even ask me that question but just told him that they were not worth the estimate that he gave me. I asked him a question about the first hard drive and telling him that I was 100% sure that the pictures were on the computer and asked him to explain it to me again and to "talk to me like I am dumb with computers and not like I am an idiot". He looked puzzled with my statement but the whole experience was condescending from day one each time that I asked a question about my computers. He is very knowledgeable but will make you feel like an idiot for asking any question to try and understand the recovery process. Both internal hard drives were taken to Computer Pros in Stockton and Erik the owner was the true computer expert. He explained the repairs to me and made me feel appreciated as a customer. Erik stated that if he could not retrieve the documents and pictures that there would be no cost. He stated to me that the second internal hard drive and external hard drive were toast and that the documents and pictures could not be retrieved. I understand that the internal hard drive could have been jacked up because I had the first place take the drive off the repair process before it finished but my external hard drive was not broken when I brought it in to him. Thank goodness that Erik was able to retrieve the documents and pictures that the first shop said were not on the internal hard from the beginning. He was able to retrieve 100% of the 12 GB of data. If anybody is willing to drive to Stockton for computer repairs, I highly recommend Computer Pros with Erik. They are top notch with knowledge and customer care was amazing. He also does remote work to save you that trip if it fits your needs. I will be coming back for future computer needs.

Very helpful. I haven't been here in quite awhile And I wasn't sure it would still be open. I was…read morethrilled when I saw it was. They are so nice and friendly here. Service is fast and on point.

Wonderful customer service! I called about a broken screen on my laptop and he gave some ideas to…read moretry first that might be more in the budget for me. I would highly Recommend calling Jim for any computer needs.

Responds in timely manner. Very honest and understanding. Would definitely recommend.read more

They have a great service customer service and they are very knowledgeable when it comes to…read morecomputers! They were not able to help me with my son's iPhone so they sent me too icare irepair and Matt was able to help me out!

This is a very extremely great customer service and was able to point me in the right direction to…read moretake care of my computer and wifi problems I couldn't get anybody else to do

"What an incredible experience with Central Valley IT Solutions!…read more Israel, demonstrated exceptional technical expertise, by quickly identifying and resolving my IT issue, with a proactive and effective approach. His ability and knowledge to communicate technical concepts to non-technical users is invaluable. He went above and beyond to ensure quality work and professionalism. Very highly recommended!

From the owner: Welcome to Central Valley IT Solutions, where technology meets innovation. With over 14 years of…read moreexperience, I am a IT Engineer provider committed to helping businesses and homes thrive in a digital-first world. I offer a wide range of services that include network security, LAN & WiFi Infrastructure, access control & surveillance systems, IT consulting, computer repair and cyber security best practices, tailored to meet your unique business and home needs. With a focus on cutting-edge technology and a customer-centric approach, we empower organizations to streamline operations, enhance productivity, and stay ahead of the competition. Let me be your trusted partner in navigating the ever-evolving digital landscape.