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    Cummins Architecture & Design

    3.3 (7 reviews)
    Closed 9:00 am - 5:00 pm

    Services - Cummins Architecture & Design

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    The ProHome

    The ProHome

    2.5
    (6 reviews)

    I have never written a review before but feel compelled to do this to save others from the…read moredisappointment and serious issues we had with ProHome. Natalia missed every deadline for our remodel, let the permit process expire as she went awol, missed and assessment we needed and was non communicative for months at time and we eventually had to fire them and start the process all over due to their incompetence and constant delays and excuses. Be VERY careful....as we wasted a lot of time and money working with them and got nothing but bad results.

    We recently had a snows that damaged many homes in and around Lake Arrowhead where I live. I was…read morereferred to The ProHome Company the handle the engineering to requild my roof. this is my email conversation with Natalia Hinkleman after waiting almost 3 weeks to get the engineering process started in order to get my roof of my home rebuilt. On Wed, Jun 7, 2023 at 10:59AM Carlos Poteet wrote: My email Natalia, Time is of the essence, As more and more homeowners go through the process that I am in right now. The demand on the limited supply of construction workers will increase, driving up labor costs. I would appreciate it if moving forward you would work to expedite this process so my home is not caught in the traffic jam of roofs being replaced later this summer. I only make this request because Dan said that I would have something by last Friday, When that didn't happen, I called and emailed you on Saturday, I then called on Monday but didn't hear back from you until Tuesday, You Promised that I would have a contract by the close of business yesterday. Here we are today and you are saying sometime today... This is completely unacceptable. My expectation is for you to honor your word and NOT let my project fall through the cracks or miss promised deadlines.. Right now any assurance that you give me will be met with great suspicion and doubt. The only thing you can do to change my thoughts is to properly set my expectations and then perform better than promised. You know the old adage, under promise and over deliver? Do this and all of your customers will be happy, fail to do this and all of your customers will be as pissed off at you as I AM. Regards, Carlos Natalia's response. Natalia Hinkleman 11:47AM to me Hi Carlos, I think we are unable to expedite any work at this time, for that reason, I think it will be better if you find another company to do your drafting, I can't really promise to have the project drafted for the engineer before 6 weeks from contract signing, I wish you luck with your project, but I don't';t think our timeframes will align with yours at this time. Thank you, Natalia My feeling about this dialogue. assuming you have read this far, would you want to hire anyone who treated their prospective customers this way? Sure I am a little pissed, wouldn't you be. to get one promise after another that resulted in a total failure to deliver as promised and then that business fail to even acknowledge that failure?

    HE Frederick Designs

    HE Frederick Designs

    3.0
    (2 reviews)

    I have nothing but great things to say about Howard and his company. I was in dire straits for an…read morearchitect to design and engineer a deck. After being led on by other architects and wasting over a month with them, Howard replied quickly to my questions and gave me a reasonable quote. I asked if he could expedite the project as I was getting ready to deploy and in a matter of less than 10 days the plans were completed and submitted to the city for review. Howard was up front , courteous and kept me posted throughout the whole process by sending me email updates, texts, and phone call. I wish I would have found him sooner! Will definitely be using him again from my next project.

    Howard "Ed" did not deliver the services we paid him for. We signed a contract and after we paid…read morethe deposit he went quiet. When it was time to deliver our first set of plans he kept making excuses. After some time and two months since our first meeting, we realized that we were not getting anything from him. We are so disappointed that we aren't getting what he promised us, but we are more disappointed that we put our trust in him. There were so many red flags that we ignored because we wanted to give him a chance. Should've listened to our gut instinct. Now, we are set back in our budget and our timeline. Look elsewhere if you are looking for an architect/designer--there are plenty of others on the mountain! We can't speak for his actual work because we never got to see it, but if you are looking for someone who is reliable he is not your guy. He turned out to be another person in the construction industry who takes advantage of innocent homeowners. We are hoping that this review will prevent others from making the same bad decision we made in choosing him. We are also hoping that Howard can make this right, but the odds are against us.

    Cummins Architecture & Design - architects - Updated August 2026

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