This business is a class act! I stopped in there at 4:30 on a Friday (jerk move, I know) to see…read moreabout getting a tire. They didn't have the one my car needed and it was too late to order one. They put the spare on and didn't even charge me. They even suggested some other places that were open on the weekends to get a tire. They did all of that knowing that I might not buy from them. Guess what? I DID buy from them even though it was a hassle for me to wait until Monday (yes, I fail to plan). I really wanted to give them my business because I knew they would take good care of me. They are aces all the way!

We were 2 hours from home with a flight to catch to start our vacation...and our low tire sensor…read morealarms. Tire has a continuous leak. Stopped into Hilltop to have them check it out--tire was unsalvageable. They fit us in, tire replaced and still made our flight. Great people. Great service. Great pricing. They've been around forever for a reason!

I new this was going to be a tough job just because of the placement of the alternator…read more Jared took great care of us. Very fair prices. I will be using him again. Thanks Jared your very much appreciated.

From the owner: tire repairs, rotations, brakes, rotors, ball joints, tie rod ends, ball joints, wheel hubs, tune…read moreups, diagnostics anything you need done ill come to you same day service for a fair price

Overcharged, unprofessional. I had them out to move the thermostat in my house. The guy that showed…read moreup couldn't get it done on his own and forgot tools needed for the job. He then went and sat in his van for over an hour waiting on someone else to show with the proper tools. This job should have taken an hour max and I was charged for 5 hours which included the time he sat in his van and waited for an individual to show up to help. On top of that they left 2 holes in my wall in the basement and left the hole in the wall where the thermostat used to be. This company is ran by a scumbag and his employees are no better. DO NOT USE this company.

I work for a non-profit that helps low income homeowners. The homeowner had a company out to repair…read moretheir furnace. That company told them it could not be repaired but needed replaced with a $6000.00 price tag. The homeowner called me for help. I contacted Mickle Electric and Heating. They came out and found out the thermostat was bad. Replaced the thermostat and furnace works great. A huge savings. Very nice, respectful and professional. Definitely would recommend them.

Kelsey was very professional. Very familiar with the inventory. Attentive to my stated interests. I…read morenever felt like something I didn't want was being pushed on me as I have at other dealerships. Highly recommended. Definitely rate her as 10+ out of 10.

Wanted to provide an update on the 2017 2.5L Ford Fusion SE with 130,000 miles that this dealership…read moresold me at the end of 2025. The transmission is on its last legs and the shops are quoting me 7,000$ dollars to get it replaced(almost as much as I paid for the car.) along with other issues as well. I have owned the car for less than five months and discovered what a piece of junk it is (after I paid top dollar for the car is worth). Avoid this dealership at all costs, especially if you don't have a ton of cash lying around to repair the car they sell you, and beware of any car you do end up purchasing. Overall, I feel screwed over, and if you are not careful. You will likely end up in the same situation I am in. This place will screw you over with no remorse, and this is the exact type of place that gives car dealerships a bad reputation. Beware, and buy at the risk of being screwed over. Don't make the same mistake I did. If you need any more information on experiences with them. Look it up on Facebook, etc. I am far from the first person being screwed over by them, and I am sure I am far from the last. I cant emphasize enough, avoid this dealership at all costs!!!

I wouldn't go anywhere else if needing a personal tow. I needed a tow truck for my car to get it…read moreto the mechanic. I contacted them after hours to schedule the tow for the next morning. Right at 8am I received a call from Carly, the driver and she showed up at my house 20 minutes later with a flat bed. I met her at the mechanic shop and she already had everything handled. Top notch! Highly recommended!

I am so happy I used Mad J; not only was their response time super quick, the truck driver Payton…read morewas super careful with my Tesla, he took great care to not further damage my car after the accident. He also was super patient when Willis Automotive refused to accept it and took me to Grahmn Collision (Apparently the only certified Tesla collision repair shop in town). For such a sad day for my Tesla, they were definitely the bright spot.

RE: 3609 Merle Hay Rd Des Moines, IA 50310-1246 You will see…read morethat I wrote a very negative review on this business after several years of doing business with them on more than one vehicle. The day following the review I received a call from Joe, the manager who was very apologetic, related he knew exactly who I was, and explained the assistant manager had recently passed away and the young man I delt with was fairly new. I have to re-evaluate my review of 1 and change it to AT LEAST a 4. It says something that a business pays timely attention to reviews and customer feed-back. For this I commend them and additionally that the work they do is attentive to detail. i explained it was not my effort to have the young mans employment in jeopardy; but moreover for him to be mentored, especially in integrity. I will most likely patron them again as long as Joe is a part of this franchise. mick

Service was friendly despite being busy and the line just kept coming. I appreciate friendly…read moreservice.

When I called to see if they had any availability time for me to drop off my car they were very…read morefriendly and professional. They made me feel confident that I'm leaving my car with someone who knows what they're doing. I was called with an estimate and I was happy with the price. It got done in a reasonable amount of time and they even took the payment over the phone since I was at work and was able to pick the car up after work. I would definitely come back.

I went in and they quickly took care of me I did some minor work and the amount they charged me was…read morenot bad at all I'll recommend to come here instead of the LOVES up the street.

Use to be a good place for service work, but since it sold to the current owners not so. They…read morerebuilt my transmission, right after I got it back I told them there was a shutter. One of the employees took it for a drive, agreed around 30 there was a shudder. They ask me to leave it for a couple of days which was done, only was 3 days not 2. When I went back I was told that 2 of the techs had driven it and found nothing, only road noise. Now with under 10,000 miles on the rebuild the transmission is leaking, with the shudder being the cause of the leak. BE AWARE POOR SERVICE NOW AT THIS LOCATION

Great service, great people, and great prices. I strongly recommend Knudson, if I could give them…read more10 stars I would. They do great work and keep you informed of the progress every step of the way. They are simply the best around.