Took my leaky 2006 Altima in to sell for many great parts. Has a great engine, low mileage. The…read moreguys were great and I really would recommend this business.

Being aware of their 30-to-close deadline, I called ahead knowing I would be cutting it extremely…read moreclose driving out from work. They said no problem. I got into the parking lot at 5:00pm, walked in by 5:01 and they would not allow me in the yard because it was 29 minutes to close... even though I called ahead asking if it was okay. Not cool guys, very not cool. Moral of the story is, don't expect kindness from these folks and make sure you're there EXACTLY 30 minutes beforehand.

Jesse (the Boss) and his tech Mike went all in to install a…read moremajor suspension upgrade on my Ford F53 RV chassis from Liquid Spring. They did a great job and showed an amazing dedication to customer satisfaction. I could not be happier and cannot recommend them more highly. Most of the Techs have been there for many years and they like working there, which says a lot about the company.

I have never experienced such terrible customer service... It's almost as though they don't want…read moreanyone's business. I am never one to write negative reviews unless it is warranted, and this is absolutely warranted. I decided to call Charimas to inquire about a repair I'm needing. I have never visited the shop and thought it'd be best to call ahead. I was wrong -- I called on two separate occasions, thinking I caught them at a bad time on a bad day the first time I had given them a call, but the second time around, I spoke with a different person and asked for information on the same potential repair. I was abruptly hung up on after being given 0 information and a curt, disrespectful response. I am honestly shocked and can't help but want to warn everyone looking for a solid place for repairs to NEVER come to Charimas. They need to learn that their customers make their business successful, and until that happens, they'll continue to take losses that high prices can't fix. Really disappointed.

Run! Vehicles are junk, nothing but problems. Nice before sale and ignore you after when you have…read moreproblems. They perform illegal inspections on the vehicles they sell. I had steering problems and bad ball joints, yet a new inspection sticker was put on.. Gave me false info about what passes and fails, little did they know I'm an ase certified mechanic that performs nys inspections and it should not have passed at all. There's a reason they have such bad reviews. Do not buy from them unless you want a bad experience.

One of the few honest repair shops I've ever been to. The owner Chris knows his stuff and will give…read moreyou a fair price for parts and labor, plus he often can get you in for work weeks before one of the dealerships. We took our car which had an AC problem to one of the Romano dealers and they said they were looking at about 5 weeks before they could even look at it. Burghardt's said they would get the work done in less than 5 days. AAA+++

Shawn, thank you for helping me out today with the tire pressure on my Jeep Compass. The blue one…read more Your boss should give you a nice Christmas Bonus. Happy Holidays! And I will be back when it is time for the yearly inspection.

Helpfull, fast, if they don't have it, they can find it, and the price is right!…read moreJim K.

I started going to Autopart International a few years ago in a few different Syracuse-Utica…read morelocations and at first they were good because they had things that the big box stores didn't have. Lately in 2018 they mumble, "Uh, no, don't have it," "That's not a good part number" and hang up on me. I think it's because I'm a regular guy and not a business. I know my parts better than most, and I want to buy to get it today, so I'm a good customer. If you only want to talk to pro mechanics, just say "Only for the trade" or something nstead of being rude.

Still sucks in 2026!!!! sold me hoses that they didnt even have in stock! No response, status, or…read moreshipping of my order for over 2 weeks! Called and spoke with ''Jeff' who was unapologetic and admitted that they didnt have it in stock and were waiting for resupply. Why even list items on your site if you dont even have the product??? originally ordered blue hoses and he sent black ones that didnt even fit!!!!. Total of 3 weeks before I received them. Complete waste of time and money. WILL NEVER DO BUSINESS WITH THEM AGAIN and this is the way they treated me a first time customer!

Not happy with my purchase cause of how they handle things, ordered a cts turbo inlet and cold air…read moreintake system over two weeks ago and still ain't got it, never got tracking number, tried to contact them 20 times no answer, emails come back undeliverable, I clicked the link on they contact us page on they website and I'm feeling it's a entirely fake site and I got scammed out my money, even if I'm wrong I'll never ever buy from them again and make it a personal mission in life to spread the word how ttstuff.com does business,which is very scammy... Way to customer service ttstuff, more like bu-ttstuff.com cause they gonna screw you without the decency to even spit on it first, and I really wanted the spit smh

I bought my Volkswagen jetta from here a little over a year ago, I had been driving a honda for the…read morepast few years, it was very banged up and was no going to pass inspection and had my mind made up that I wanted to try a VW and that I also wanted it to be Standard. My father and I had been driving by and I spotted the car out front, it was exactly what I was looking for besides the color, It had crazy low mileage and it looked brand new.. The sales person told me I wouldn't find another deal like that, and I didn't want to make any other quick decisions so I checked out several other dealerships.. a few of the places people didn't even come out to help me.. I'm not sure if it was because I'm young but even so, I found it very rude.. I also found that my sales person was right I didn't find another deal as good as what he offered. My father and I went back the next day to make an offer on the car and they gave me a good deal on the trade in even though my Honda was so beat up. I absolutely love my car, and I have been back for oil changes at the dealership and they have been great!

Joe Formano sold me my vehicle. I'm younger (~30), so he took the liberty of giving me a bunch of…read moreunsolicited, patronizing advice throughout the process. Not atypical. What is atypical though, is that they did not properly transfer ownership when I traded them my vehicle. Eventually, I received a notice from city of Syracuse it had been impounded for abandonment. They likely allowed it to be stolen and filed an insurance claim, which was worth more than the vehicle was at the time I would guess, much to my detriment. Luckily, the city of Syracuse informed this is quite common with this dealership (Romano) and waived the charges. I would've hoped at least a free oil change would've came out of this headache...nope... Also, after purchasing the vehicle they did not properly do the paperwork for me to receive my ford points (around $200 value), even though I called them repeatedly to help me with it. Eventually I called Ford directly and after explaining the situation, which was determined to be negligence from the dealership, they reimbursed them. Luckily I was able to work this out because Ford made clear to me the date had technically pass from which I could recieved them. After nearly a dozen calls going to voicemail or left with management, Joe never bothered to call me back. I'd suggest other dealerships in the area: Koerner in Syracuse or Maguire in Ithaca. The Bronco I bought from them sure is awesome... Joe though, not so much.

CNY Dent Repair (Rob) really knows his stuff. He came to my house and removed 2 dents and the…read moreresults were nothing short of amazing. If you want a dent removed i would recommend "CNY Dent Repair" and "ONLY" them .....

Rob was very easy to talk with to set up our appointment. WOW! What a job he did on a very…read morevaluable car! Had a pretty ugly dent and when Rob was finished ... it was GONE, GONE, GONE! Like never there! This is no exaggeration. His work is nothing short of amazing. I will call Rob again for any kind of dent repair. The result is just like magic. I give Rob at CNY Dent Repair my absolute highest recommendation!