Buyer beware. They are scumbags. Sold me a truck with a warranty. The head gaskets were blown…read moreupon purchase. In a diesel you can't tell its not like as gas engine where it smokes right away. Anyways refused to fix the truck and the head gaskets weren't the only issue. Refused to take truck back. Charged me $150 in dmv fees and were suppose to give me the unused portion back. Dmv fees were only $72 they won't give me the rest of my money back and now ignore my phone calls. Jeremy will tell you everything you want to hear until he gets your money and then you can screw off. Funny enough ive read more reviews with my same scenario with other people and their cars bought from there. I hope they go out of business for what they do to people.

We bought 2 cars on the same day here about 5 years ago and they treated us fair. One of the cars…read morewas discovered to need a water pump during their final inspection. They grabbed the part and installed it while we waited. I figured that would delay delivery, but I was pleasantly surprised that it was ready within the hour. We just bought a truck from them today. It's in great shape and the price was right. We will return again the next time we need another dependable used car.

To be honest my last time to this place turned into a nightmare. They were really busy and I got…read morelost in the shuffle and the service took longer than expected . I was angry. However I've found in this world it's easy to find your friends when times are good , but who are your friends when times don't go as expected ? These guys are . In particular Alyson was the service manager that turned things around for me. I know businesses make mistakes we all do , but Alyson took ownership , apologized, and made it better. That's what I look for in a business. And everytime since has been stellar . Thank you Alyson and thank you burdick Mitsubishi

Just bought a '17 Lancer! Absolutely love the car, and the shopping experience! Tomas Farrance is…read moreamazing! He was extremely patient with all my inquires & visits, and worked very hard to help me obtain an excellent deal that well exceeded my expectations!

We were eastbound from Western Wisconsin to Eastern Massachusetts when our 2008 Odyssey's A/C…read morestopped working on the hottest day of the road trip. Since Syracuse was the next major community, we Googled "Honda Service." The first business to appear was "Honda City." We contacted them in hopes of getting in early on a Tuesday morning: no luck. Fortunately, they recommended Lamacchia Honda. We called them just past 0800 Tuesday. "Is there any chance we could get in mid-morning?" "Absolutely!!" We arrived shortly after 1000, and were whisked right past the queue of waiting vehicles. [Background: the A/C had been serviced in May in EAU for low Freon. When they recharged the system, they added a dye which would be a tell-tale in the event the system was still leaking.] The first report we got was there was no leak: now they were going to do a system diagnostic. (Lordie, my wallet had a $$$ contraction!!) After a brief interlude, the service manager came to us and said, "All done; you're good to go." It turns out that the A/C's compressor's clutch relay had failed. [Why does this sound like replacing a remote relay on the International Space Station?!?] Bottom line: We were in the dealership under two hours and the bill was actually reasonable! We were treated like VIPs and traveled in air-conditioned comfort on the rest of our trip! Very Highly Recommended!!

The biggest crooks in the Auto Repair industry. We took our delivery vehicle for an oil change and…read moreinspection and walked out with an $1800 bill to fix a problem that did not exist when we brought the car in. I almost feel that they "manufactured" the issue because they knew it was a corporate vehicle and because we needed it, so, we had to pay that exorbitant repair bill. Ugghhhhh! They will never see our vehicle again If I could do a minus star I would instead of giving them the benefit of a single star - which they don't deserve.

What a difference staff makes…read more Not sure what happened but after Andy left the place has gone down hill. Have previously brought my Audi here for tires, as local and prices for tires are very competitive plus GMC rebates if I used my CC. (NO LONGER AVAILABLE). The service at GMC is poor. Non responsive. I let management know and switched my Audi tire service to their Ford team, which is excellent and highly recommended. Recent situation new tires only have 20K miles on them. Filed a warranty issue. No call backs, no feedback. Called again told parts is addressing it and will get back to me. No call backs. Called again left a voice message for parts, still no call backs. Interesting, why bother recording your phone calls if management does NOT monitor the calls! Guess their GM is too busy doing commercials with sports people to care about the "actual and existing" customer! Ps NYE Auto is no longer owned by the NYE family. They were sold off, but Buick GMC had issues and continues to have issues after the sale.

I have been on the fence about buying a new vehicle and sales rep. eli has been very patient and…read morehelpful while deciding which route to go, great place to do business!

Speaking from the standpoint of an Enduro bike owner who had his 78 Yamaha DT125 inspected this…read morepast spring at Preferred, I would like to highly reccomend to any Dirt Bike owner that he (or she) do business with Preferred Powersports. They know threir "stuff" and it's always done professionally!

I made an appointment a month in advance for three recalls, they had my vehicle for over two weeks…read morebecause they didn't have all the parts, I also had an oil change and an inspection, they charged me an hourly rate of $160 an hour and said it took them an hour and 23 minutes to do an oil change and inspection, my bill totaled $299.34, I reached out to the owner, Shawn, thinking it was a mistake, he was a complete jerk who got very upset and told me that he was the cheapest around and this is in fact the best price! He is very wrong. Please do your homework check around. There are many many places much cheaper. I would never ever recommend taking your vehicle to this place.!!!

They gave me really good deals on getting my car fixed. Much better and more affordable than any of…read morethe corporate places like Firestone or Pepboys. They changed my plugs and wires, replaced my valve cover gasket, fixed a motor mount. replaced my heater core and all the seals. Ask for Chris the mechanic. He's awesome!

Traveling through the area and these guy really came to the rescue with fast service and friendly…read moreemployees. If I lived close, they'd have all my business!

My experience here was good until they charged a whooping 600$ for changing just a TPS and a oxygen…read moresensor (air fuel ratio sensor). I recommend people to check and make sure the charges are right before paying. Don't be mislead by lower prices being charged just once or twice. Check each time.

The Lowery Bros Infiniti of Syracuse has a team that is as renowned and as high-value as their…read moreproduct. It has been wonderful being the provider of storage solutions for Rose and her team, and I highly recommend reaching out to the Lowery Bros team for a new or pre-owned Infinity!

The staff at Infinite of Syracuse was so wonderful. The Sales Rep and the Finance Rep are amazing…read more I am so happy with my new purchase. I highly recommend this dealership.