Wanted to share my excellent experience with Joey LaPointe, owner of On Pointe security systems. He…read moreis professional, patient and a delight to work with, setting up the security system. His communication skills are great, reconfirming by phone, email and in person as well. I asked lots of questions and he has the knowledge and expertise to put my mind at ease with the new system. I highly recommend his company and services. We could all use a security system and the piece of mind is priceless!

From the owner: On Pointe Security understands the security concerns of homeowners and businesses in Maine. We…read morefocus on superior customer service, honesty, and integrity to separate our company from national competition. Home security, video surveillance, and fire systems. Commercial intrusion detection, monitoring, access control, fire systems, video surveillance, and environmental systems. We serve homes and businesses in Greater Portland, Greater Lewiston-Auburn, and Midcoast Maine

Thanks to Kevin at a1 lockbox for a routine locks-change. He was prompt, polite, and I would…read morerecommend him. I live in greater Portland ME

From the owner: Emergency Locksmith Services “Lock outs” Commercial and…read moreresidential security hardware, installations of door hardware and Electronic locks and safes, proprietary key systems, master key design and consulting. Fire Door Inspections.

No frills but they get the job done. I went in to get two keys copied. The entire transaction took…read moreless than 10 minutes and I was on my way. The storefront is super cluttered with boxes and doorknobs and lock-related things, but it's functional and adds to the charm a bit.

Came here because I needed a basic key copy onto a "fun" key. I initially checked another place but…read morethey didn't want to be liable for messing it up which I thought was odd because isn't it done by machine anyways? Anyways, the only struggle I had was trying to figure out the hours online -- they weren't posted anywhere so I finally went and their hours are 9:00 AM to 1:00 PM, Monday through Friday. Key was quick, easy, and affordable. Hard to find an actual person to help cut because the minute key machines suck! They always leave terrible edges!

I have had nothing but trouble with adt. The latest was my smoke detectors needed new batteries. I…read morechanged batteries and spent 3 full days talking to representatives to stop the chirping from the panel ( after I removed the detectors and took batteries out. Talked to 5 representatives with no resolution. I had virtual appointment set for Thursday morning only to be awoken at 3:30 with panel going off. I talked to virtual representative for 1 hour 17 minutes and was told the detectors needed to be replaced every 5 years at a cost of $308.46. After I paid I looked at the detector that I've had for 4 years and it states on the back replace by 10/2034. Another lie from adt. I have spent hours on ladders fixing the system while adt was on the phone. It is a neighborhood joke how often I was out there fixing their equipment. Shop around before buying into ADT . I'm going to try to get an explanation on the replacement dates on the detectors but I honestly believe that I will not get a honest answer

ADT is the worst! They installed our system and we had connectivity issues from the beginning, the…read morehard wired key pad doesn't work. When I called they made me trouble shoot with them, unscrewing it from the wall... nothing worked. It has been impossible to cancel, finally I got them to agree to close my account, they quoted me my final payment which I confirmed included any cancellation fees (for a system that doesn't work) and made my payment of $550. Just got another bill for $225! I called and they said that department that took my payment isn't authorized to tell me that was the final amount and refused to pull the call or honor their own company's commitment. FRAUDULENT!!