North End Rehab BEWARE of this facility.Presently I'm in a post acute rehab from a RSV infection…read morewhich led to pneumonia,a serious case in the lungs,plus a UTI infection all at once.One IV in each arm while I was in the ICU at the Beth Israel hospital. In my ten days at the Beth Israel I went from the ICU to Quarantine for the next infection. The team of doctors at the hospital told me repeatedly that I caught these infections from my staying at North End Rehab.My brother was taking care of me at home caught this and ended up in Brigham hospital for five days but he didn't get the pneumonia.Thank you North End Rehab for taking out a family like they care.Get this now I've been home since 4/15 and in the hospital in another rehab to recover from North End Rehab and all this time they're collecting my monthly disability benefits insurance into their TD CHECKING ACCOUNT 9555 Last four and I couldn't believe it.While I was paying them rent for my stay, they had their doctor lie behind myself and my families backs say that I couldn't manage my own money. So they continued to bill me and collect my disability benefits at the same time. It's fair to say what they were doing was wrong and unethical and unethical I was told this by Social Security.They have no shame and offer no help and believe me I was nothing but a cash cow for them to nine months. I had to make my own appointment and arrangements otherwise it wouldn't happen.Physical therapy was non existent and the only relationship was with my dog Bart.On my first night home after discharge, I spent it in a urine soaked wheelchair watching tv. It was so memorable with my trusty dog laying beside me.Should I go on?Edward Reynolds

This place has dramatically decreased in care and quality since 2018 under new ownership. The staff…read moreare uncaring and unprofessional in dealing with patients that would qualify as elder abuse. The care is inadequate and downright lacking. There are so many red flags that it would be better to shut it down and open up a real rehab facility in its place.

My Mom was a long term resident on the 2nd floor. The nurses, CNA's and unit coordinator, Nancy…read moretreated her like they would their own Mothers. She enjoyed activities like bingo, outings to Castle Island and the New England Aquarium and Fenway Park. The food was awesome. She could not have received better care anywhere!

The uncomfortable truth: nobody wants to stay in a nursing care facility. They'd rather go home. I…read morehad an acute infection that required surgery, 6-weeks of I.V. antibiotics and physical therapy. Top notch physical therapists here. No one stared over my head reciting canned lines. They took a genuine interest in my goals and plotted continually towards my success. I felt empowered to test my limits within the confines of safety. The food was good. Visitors were impressed when they came by. I was assigned an incredible doctor who was very knowledgeable with years of practice under her belt. Despite the cultural pitfalls of the general lack of privacy one must endure to survive a nursing facility, the staff really did the work to try to make things go as smoothly as possible. It was clean. No bugs or rodents. I never had anything stolen. I would definitely recommend Sherrill House.

I turned 80 a month before my fall which was caused by osteoporosis in the femoral neck, I had…read moresurgery on 11/13/24 at NWH and was transferred to NH late afternoon 11/15. It was a wonderful experience. I had PT and OT every day beginning 11/16. My call bell was almost always answered immediately. The night staff did not smile or talk much but they always helped me in the way I needed or asked for. I had never been hospitalized before other than maternity. Scar tissue starts forming immediately after surgery so PT and OT are vital Immediately, not a week down the road when the VNA can schedule home visits. I was considered a hifi functioning patient so could have returned home. I'm so glad I opted for North Hill Rehab. There is no way my needs could be met at home in such a timely fashion.

Nice facility. All private rooms. Food mostly good. Staff is competent and friendly, and they…read moredid not seem to be understaffed as so many other facilities are. PT and OT were excellent. The people were generally flexible and responded to our concerns in a timely manner. Response to the call button was within five minutes. Definitely recommend.

They are very caring and of my partner the is it is a clean place the or staff are great…read more including Connor Mike Bluestein

If I could give this place 0 stars I would. Upon arrival there was no security or anyone at the…read morefront desk. (This was my first time here visiting a loved one) I roamed around the building lost and was ignored by every staff that walked by me. When I finally asked for help they were rude and seemed bothered that I'd ask for help. It takes staff hours to respond to a patient when the bell is rung which is UNACCEPTABLE! The building is old, dirty and it clearly isn't safe. What a terrible first impression. Do not send your loved ones here! Stay far away from this place.

Such a great company! They are so good with last minute changes and requests. We called for care…read moreand they were able to put together 24/7 coverage for my family member with only a few days notice. We called every other agency in the area and they had the lowest rates with much better service. It feels personalized and not corporate which is what we were looking for. 10/10!!

My grandmother is 88 and our family was looking at nursing homes. We decided to try private nursing…read morefirst and honestly it changed everything. Cross County has nurses available around the clock and we never once felt like we were on our own in the middle of the night. She is still home, still comfortable, and honestly doing much better than we expected. Cannot recommend them enough!

I am upping my review to four stars, when I picked up my mom from the rehab she was very content,…read moreshe really enjoyed the place and she said everybody was so nice, she said the PT was really good and the staff was very sweet. I guess as a family member I'm just looking for a unicorn that doesn't exist.

It's important for you to know that if you are considering Elizabeth Seaton rehab, please read…read morethis. My father was there for rehab. He developed an infection and there were no medical providers available. Despite this fatigue and shortness of breath from the infection, he was brought to PT. As his performance was not great given the infection, the PT pushed him and appeared annoyed that my father couldn't do what they wanted. The nurses are incompetent and the aids spend most of tgere time on there phones. Call lights are rarely responded to. Speaking with the higher level administrators was eye opening. No one is competent there. I am a medical professional and know what adequate care is. This facility was reported to the authorities.

I am the only child of my elderly parents. My Mom has many issues...no balance, excess fluid, and…read moremacular degeneration. She needs constant care and my Dad is her primary care giver. My Dad had a medical emergency and required hospitalization which now meant my Mom needed assistance. Most importantly immediate overnight care. I was in a complete panic as to what to do. I was referred to Nursing on Demand. I cannot begin to say how grateful and thankful I am. I spoke with Brenda right away and she was able to get someone immediately!! I was so relieved. Angela has been a god sent. Thankfully my Dad is finally coming home. I hope I never am in a situation like this again, but with elderly parents with medical issues it is inevitable. I will absolutely be calling Brenda again. The attention and care that Nursing on Demand provides is without a doubt the best thing you can do.

COO and CEO of this company work hard to place their personnel into environments that fit their…read moreskills. They follow up to their employees needs and offer personalized support! Great company to work with!

Our family member, who is 98 years old, spent about a month and a half in this facility. We would…read morelike to say thank you to everyone who helped her through this tough time. A special thanks to Svetlana for her kindness, hospitality, and professionalism.

I spent two weeks there for physical therapy to increase my ability to move around after a fall…read morethe food was terrible the care I got was not adequate nor up to standard.I was only home for 2days before I fell again and landed back in the hospita.

This is a long review but hope that it will provide some balanced info as you consider your…read moreoptions. Our loved one was a long-time resident of Goddard House (GH). They entered as an alert and mobile resident. GH promises "you can age in place" but our loved one was forced out as they required more care in spite of the fact that fellow residents were wheel chair restricted and required all sorts of care. Our family was willing to provide 24/7 private care but still we were told we had to leave. GH is a non-profit with volunteer board that is supposed to oversee the organization. There are no terms of office for these trustees; they serve year after year, including the board chair who hired a for-profit management company, SLR which brought tensions. SLR yanked long-standing, resident-focused policies such as financial rent assistance if family paid in full for three years. Policy is gone. However, the board chair requested the admission of at least one resident with full financial assistance at the outset because this person was a friend of hers. There were four changes of Executive Director in the time we were there and at least as much as head chef in the kitchen and head of resident care/nursing. I do not believe there is an R.N. on staff. The facility is outdated. Several bathroom resident falls occurred due to outdated bathroom design. Apartment bathrooms are being updated now as residents vacate but it does not help families whose loved ones fell. Additionally, carpets on 2nd and 3rd floors are original to construction! Yet, the board sits on a hefty quasi-endowment and does nothing. Lastly, the organization was slow to respond to a gastrointestinal virus that initiated in their kitchen and spread throughout the community. Goddard is terrific for a resident who is independent, mobile and requires little care. Brookline is a great location because of its proximity to academic medicine, but if your loved one requires additional care as they age, you may need to leave GH or you might be one of the fortunate ones to be allowed to stay.

I came to visit my mother. She likes all The interesting activities and generous care. It's very…read moreprofessional establishment and I like the chicken coop in the back.

I went to one of their walk-in COVID testing locations in JP recently and received results within…read more24 hours. The folks at the Anna Cole Community Center were professional, efficient and there was proper social distancing between stations as well as privacy.

Our initial introduction to LCG resulted from a chance encounter with Aaron Chan, Care Manager…read more As a pioneering force of nature in his own right and every bit the savvy entrepreneur - the kind of qualities that make it all Possible. Yet he's quick to point out that it his experience as Caregiver and role as Champion-to-a-cause which are the more important qualities - ingredients that make it all Matter! Our initial introduction to Legacy Care Group came about through a chance meeting as neighbors - our enduring memory of what makes them so unique and valuable is as a Family in need - friends for whom Aaron and team made a real difference. Making what MATTERS... POSSIBLE. The Legacy Care Group Difference.