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    Curb Appeal Masonry

    1.0 (1 review)
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    Excavation

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    2 years ago

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    The experience of having a roof installation can be stressful. However, the entire team at Jersey…read moreRoofing made the entire process easy and calm. From the sales team to the installation, and customer service, everyone was helpful and responsive. The installation crew and foremen were knowledgeable and kept the team on schedule working into darkness. Clean up was amazing. No debris was left overnight or the next day. Nails were vacuumed, even attic spaces were vacuumed. I can not say enough about Minn!!!! When customer service is no longer valued, she exemplifies what it means to put the customer first. She answered all my questions (no matter how trivial) with respect and kindness. She was extremely responsive dispatching a team (prior to the installation) when I had a ice damming leak She kept us inform throughout the installation process. If I could give them 10 stars I would. GREAT JOB!!

    Well let's start from the beginning. The salesman Patrick nice guy set up appointment quickly we…read morewanted our basement encapsulated. We paid upfront the product is guaranteed for life. Well after install on May 21,2026 i signed paperwork and the crew left. Upon a more thorough review with my girlfriend and our handyman several issues were noticed. There were small holes throughout the installation area. There is several places that the dimple board was not placed under the installation area or it moved but seems to be missing. So we called Patrick on May 22,2026 to explain our concerns and since it is warranted to get the work completed. Well he then directed us to another phone number of a person that does the repairs. Well this person has yet to give us a date for said repairs. It's been three weeks and busy or not setting up a date should not be this difficult. If you look at above pics why would they leave one vent original and the other vents capped in black vent looks crazy. What if the humidifier breaks or these holes enlarge. This would destroy my property down in basement and this was the reason we paid a lot of money to have this project completed. They don't seem to stand behind their product and their installation. Natia (Toms River NJ) Brendon (Toms River NJ)

    Melhem & Nelson Construction

    Melhem & Nelson Construction

    2.3
    (3 reviews)

    The owner showed up on time for the estimate, was persistent in following up with multiple phone…read morecalls and text messages anxious to book the job. Once we on moving forward, they showed up on time the day the work was scheduled. The work was done in a reasonable amount of time and, initially, looked good. In good faith, payment was made in full although there there was unfinished work. After drying and further inspection, it was noticeable that certain areas were not properly pitched, confirmed by the pooling of water alongside the house once it rained; within days there were a couple of noticeable cracks; also, what was supposed to have been a trimmed edge around the walkway, had been started and then noticeably blended into the slab -- a poorly finished product. I called to let them know about the pitch and the cracks. They came out within a week or two and addressed these issues by applying an overlay/self-leveler to the improperly pitched areas and seemed to use the same material to repair the cracks. What was left behind was a patch-job-mess and the cracks re-surfaced within a couple of days. I followed up with numerous calls and text messages and was told they would return to re-pour the improperly pitched areas, fix the cracks and complete the balance of the work that was agreed upon. Finally, after 5 months of following up and getting the run-around, the owner showed up and claimed it was too cold and the work could not be done, never to be heard from again. I ended up having to spend an additional $700 and have a real professional come (in much colder weather) to finish up the job.

    These guys did flawless work at an affordable price. Pored a pad with no imperfections and came in…read morelower than 2 other quotes. Can't say enough about them!

    Curb Appeal Masonry - masonry_concrete - Updated August 2026

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