Does not communicate well. Dropped my car off to have it checked out. Was over a week before I…read moreheard anything and that was because I called. He told me the problem I asked if he could get me a price of what it would cost him to fix it and he said yes. A few days later still having not heard anything back I called again and he told me he had ordered the part and it should be in that day (Friday) and he would have it on my car the next business day (Monday). I again asked him for a price before he did the work. I heard nothing and went in Tuesday afternoon where he then had to go look up the price. At this point I was over it. I paid the bill for him looking at it and went to leave. When I got to my car I realized some items I had in it when it was dropped off were missing. He claims his son checked the cameras and no body had messed with my car the 2 weeks it was in front of his shop. I know what was in my car when I dropped it off and I know what's missing from my when I picked it up. This was my experience.

If your car is broke, Steve and his crew can probably fix it. I've been taking my vehicles here…read moresince Steve opened many years ago. They have gotten me and my family back on the road many times. They also do towing and state inspections. I know first hand about the towing, as they pulled my daughter's car out of the swamp once when she ran off the road. (I hope she doesn't read this review) lol...You won't find a nicer mechanic in Elizabeth City than Steve. His wife Debbie and his son also work there. This is a very good family run business with courteous service everytime.

Andy came by to look at our car and knew right away what was wrong. The AC was not working and he…read morewas able to repair it in one day! He was very punctual and was able to get the parts quickly and gave us a reasonable quote and he stuck by it. I would recommend Andy to anyone and will tell every one to use him if you need anything done to your car!

'Morning Yelpers! It's your favorite person/critic again with the low-down about this business. F &…read moreM Used Tires located in Elizabeth City, North Carolina It used to be called something else (can'tremember), but it has a new owner/management now, and it's amazing! I met the owner personally on a scout for a used tire because I picked up a nail somewhere & had to have it replaced. It was a busy Saturday morning, and he had come down because prior employees were stealing. Anyway, it was hot outside, like 96° with heat index of 105°. I walked to the gas station and bought everyone (workers and clients) gatorade and water and passed them out to everyone. He personally came over to me and thanked me for the gesture. That speaks volumes about the owner because I went there today for the same issue, and his generosity was reciprocated for my prior action. If you're EVER in need of a good used tire with an establishment that won't just take your money, this is it!! Most all locals come here because he's the cheapest, most reliable person you will find. Most people want to spend their money with a business that's about customer satisfaction foundated on mutal respect. Check them out next time you're in need, you won't be disappointed

Service kind of sucked. One guy working and he decided to take his time. I just needed the tire. It…read morewas a reasonable price I guess. I won't be back. I'll kind a different place.

Recently purchased a new 2025 Ridgeline. I live an hour north in Chesapeake, and conducted all…read morepurchase details/negotiations online with ease. I appreciated this! Vehicle delivery was ok, could have been much better. My new Ridgeline was not ready for me when I arrived despite the dealer knowing I was coming. I had to wait several hours for them to clean the car as they had been storing it under trees that... shed debris. Interior was pristine except the dash panel around the gear selector. This was sticky for some reason and dealer could not remedy. A new part was ordered. I will follow up this review after installation of new part this week.

My experience at this location was perfect from the first inquiry to the day of close of sale. The…read morecar purchase was seamless. This was mainly due to KJ Clarke. I was treated with patience and respect during every conversation, I was never pushed or pressured. It was truly stress free. Plus all employees I encountered seemed very confident and great at their jobs. Every aspect of sale was smooth and straightforward. After searching nearby everywhere , long distances, and online for the lowest price, I was offered the best, by far, deal around for my specific vehicle. In addition, KJ and team are more than fair... especially with all recent market adjustments involving cars.. everyone I spoke to at this location was top notch and very personable and customer focused. I highly recommend this Exceptional highly skilled team. Just like a dream.... So So Thankful.!!!

Price for 2 new tires and a wheel alignment. $350 Did a good…read morejob. Great wheel alignment. They charged me $20. Extra to use a credit card. Wont be returning

I had a tire problem 1000 miles from home, these folks were great! They ordered the tires and…read moreinstalled them the same day...very professional and courteous

100% happy with the quality of work and the complete professionalism. The staff was fantastic and…read morecommunicated throughout the entire process. Wonderful group and a great dealership.

I brought my 2012 BMW in to replace my rear fender. Darrell Bennett was very professional, helpful…read moreand friendly, as were the rest of the staff. They did what they said they would do in the time they said it would take to do it. If I needed work done, I would take it to them.

Mike is great at what he does, personal, good communications and most importantly he does stuff…read moreright the first time! Saved me a bunch of money compared to a dealer! Save time and money and go see the real mechanic, Mike at IBX!

Mike is honest and doesn't overcharge. You can get in for repairs usually the week you call, which…read moreis a plus. Honesty is the best policy.

Customer BEWARE!!! I have been getting my oil changed at this location for a couple of years. This…read morelast oil change, something went wrong. My oil pressure system keeps going off. TODAY I stopped in to have it looked at. This arrogant young woman stated they are no longer honoring the warranty on their work!!! They are now "Strickland Company" They knew they were being bought out, yet they failed to warn customers they will not warranty the work being done last week...THIS IS FRAUD!! DO NOT GO TO THIS PLACE

Fast, friendly, affordable. If you need a vehicle inspection, this is the best place I've found.read more