Terrible over the phone with zero costumer service The…read morereceptionist doesn't realize that she is in healthcare 1 star because yelp doesn't allow you to leave a comment with out rating

The worst customer service and PT service I have received…read more They have a big turn around on staff. The front desk person quits every other day and they have new people that do not know what they are doing. Management is just as bad and does not take accountability. I can see why they have a turn around. PT staff leaves you unattended to do whatever without guiding the patient. Would not recommend to my worse enemy.

Amazing staff, caring, empathetic. Dolores at front desk listens to your concerns and any…read morequestions you have and is great at working with you on your .schedule. I had some family issues come up in a few appointment dates and she listened to me and reschedule them and it was just amazing how caring she was and she took the time to listen to what was going on. All together the staff here is wonderful they ask how you are doing, how's your day is going . The place is clean you get asked if you'd like so water and never feel rushed to get through the exercises. I would recommend this location to anyone out there needing physical therapy.

Loved this place ! Just finished my therapy and would recommend this facility! The staff is so…read morenice, I loved the front desk girls always so nice and welcoming. Thank you Dolores & Jenny for always helping with my busy schedule.

I have enjoyed my time with my therapist Monica. She has really been so helpful on my healing…read morejourney. She makes me feel seen, heard and understood. Talk therapy has been really helpful for me.

Called this place to set up an appointment, I left a voicemail and was given a callback within 2…read moredays (other places didn't even call me back!). I was set up with Dr. Heredia and she is just the best. She helped me overcome a lot of my anxiety and depression, I'm grateful for her work. I would definitely recommend this place.

Place clean. There are half dozen physical therapist helping you. I like the quality of care they…read moreseem to know what they're doing. It's not the high-tech stuff. They know what they're doing. The staff has always been really nice from the Front end staff, physical therapists to the person that evaluates you at first. They really care. Even though they take care of two or three people at a time, I've never had to wait for them to start the next thing because they all work as a team. They seem to be doing a great job in my opinion. Even after she evaluate you at first, she still keeps track of view as you go through the process. This place was a good choice. I would recommend them completely.

I don't understand how this is board-certified health care. They tell you do leg raises for 2…read moreminutes then walk away, come back then tell you to do something else and then walk away again. I could easily do all of this at home and you can't tell me you went to school to learn to tell people to do kicks or squats? Not to mention the patient to therapist ratio is insane, they would have 10 patients to one PTA who just sat there doing documentation. Some of them were nice but you can tell a lot didn't care at all. The original PT who did my assessment (middle aged guy with glasses) was nice and informative.

What can I say but WOW. I'm speechless. First off the vibes of this place are calm and inviting. I…read morewant to order for here, not to-go. Secondly, the people who own/run this place are so kind and sweet and conversational. On top of that, the coffee is great, my latte was amazing, the homemade food items were so delicious. I love the layout of this place, it's the kind of place you can sit and write or study, and just when I thought it couldn't get better, they have a whole other area in the back with more tables, comfy unique chairs, impressive decor. I really could just go on and on. Needless to say, i'll be a regular here

Horrible experience with schedules. Our therapist is allowed to go on vacation, yet when I…read morecommunicate with her via text that we won't make it or if we can reschedule she drops my son's sessions a day before. Don't even book here! Their policy is complete bs

My son has been coming here for a few months now and he truly enjoys it. He looks forward to seeing…read morehis therapists James (speech) and Serena (occupational therapy). His speech has improved so much since he started and we are so grateful for that. He takes OT because he is a picky eater and we noticed that he is slightly more open to trying foods even if it's one lick, definitely an improvement from not even holding certain foods with his hands. Overall my son loves coming here and is showing growth in his speech!

Sent them all the documents needed for a pre intake appointment. They gave me the run around over…read moreand over again, even after I said I was willing to pay out of pocket. The staff never got back to me with any information. Extremely frustrated

The professional staff Juanita, Darwin, Venus to name a few excellent care, very knowledgeable and…read moreexperienced I wished my mother would qualify to stay there she misses their personal care and tenderness

My experience when visiting Brookfield Nursing Home a few times was wonderful. Their staff supplied…read morevery caring and interactive activities, providing excellent attention to their needs and engaging excellent quality of life for the residents.

The therapists here are truly great. My son was there after a stroke for rehab and the amount of…read moreimprovement in the three weeks he was there was truly remarkable. I wish the insurance would've paid for longer, but I am grateful for the team there.

Ortho and podiatrist like to gaslit you to think they did the absolute best when giving me the legs…read morebraces. My leg brace do not fit in any of my shoes but they assured me that do inc fact fit into shoes. I try shoving the braces in to all my shoes and none of them fit. Now, I have to wear them out and about like an idiot with just socks. If you don't know what you are doing, get out if this profession.

My loved one has been in Lakewood Healthcare Center's secure unit for 2 years. Unfortunately, this…read moreisn't the "right setting" for the mentally ill, but it is the only option at this time. The daytime staff does the best they can within the parameters that are offered. This is HARD work, and unfortunately, the many of the staff are not mental health professionals. That being said, the Director of Social Services and the social worker assigned to my family member have handled them with as much dignity and understanding as they possibly can. My family member is a difficult patient, to say the least. The Directors of Nursing, Dietary and Activities have all been responsive and understanding when issues have arisen. All members of the patient care team meet with the family on a regular basis, review the patient care plan, listen to concerns & suggestions and are willing to adapt as necessary. This SNF (Skilled Nursing Facility) is like so many, they are understaffed and underfunded. But in my opinion, again, they are doing the best they can with what and who they have to work with. Could the facility use a fresh coat of paint and some updating...of course. Again, what facility doesn't, but when I've visited, which is several times a week, the place is kept up as best they can. Their maintenance staff is always in sight and working. Their reception folks are always pleasant and friendly. This is HARD work. The mentally ill can be verbally and physically abusive, they can be unreasonable and/or have disruptive behaviors. This group of medical professionals do the best they can. Are they perfect? No. But then neither is my loved one. As with any long term placement, patience, grace and the understanding that the family has a responsibility to their loved one to remain involved in their care is paramount. This isn't the ideal placement for a mentally ill individual, but for now it seems to be working for my family member.

the service that my brother received on 8/5/21 at around 10pm doesn't deserve a star. The only…read morereason for the star is because I need to click on a star in order to start a review. My brother contracted covid and went here because he was having difficulties breathing, they waited 3 hours to get in, the visit was for 15 minutes, no chest xray, $600 bill, just criticized for not being vaccinated and sent home. Dr. told him that the only thing that will help him is the vaccination. 3 days later( today) he's back at a different hospital and found out he has pneumonia. How does this doctor still have a job anywhere?? Be careful going here especially with this doctor as soon as I get his name I will post it!!!!

The staff is AMAZING!! The best therapy office for special needs children. They truly care and…read moretreat parents and children with upmost respect! I love it here and so does my son.

From the owner: At Carrico Pediatric Therapy Inc. we collaborate with the important figures in the child’s life to…read morepromote the generalization of skills acquired in therapy into their daily life. We take a child-centered approach, ensuring an individualized plan of care regardless of the diagnosis. We work with the child’s areas of strengths and interests to facilitate peak performance and encourage higher levels of independence by improving their areas of deficit. We strive to provide the child and their family with the tools they need to succeed.