Ricky H. at Prestige Breeze was very up from and fair.The HVAC installation project was…read moresuccessfully completed with professionalism, precision, and efficiency. From start to finish, the team demonstrated strong technical expertise and attention to detail. All equipment was installed according to manufacturer specifications and passed final inspection without issue. The system is fully operational, providing consistent heating, ventilation, and cooling throughout the building. The worksite was kept clean and safe, and the project was completed on schedule and within budget. Customer satisfaction was high, with positive feedback on both the performance of the new system and the courteous service provided. Overall, the HVAC installation was a job well done, reflecting quality workmanship and a commitment to excellence.

Ricky came out on Sunday afternoon and repaired my AC unit. I would definitely use him again when…read moreI need to purchase a new unit.

Jesse is a miracle worker with good pricing, professional judgement, honesty and patience. He's a…read morebusy guy but proved to me he aims to please. He fixed my unit quickly and provided much-needed cool air in a historically hot week. Knowledgeable, creative and personable. Great guy, great service!

Jesse, the owner, personally spoke to me and came out the same day to fix our air conditioning…read moresystem. He took the time to explain the issues found and work within our budget to address them. He was professional and knowledgeable. We will be using this company for all of our future HVAC needs!

These folks do an excellent job. From booking the appointment to the service tech calling ahead and…read moreshowing up on time, just great service. Our tech, Bryan, serviced our units and pointed out one capacitor out of tolerance. No pressure it replace it but we did as not to worry about it going out this summer. The price for service and replacing the part were very fair. I trust this company and highly recommend them.

My technician, Daniel was incredibly professional and got the job done even after a couple of…read moreunexpected challenges with my home unit/wiring. The administrative staff was very accommodating and kept me up-to-date at every step of the way. They told me the price upfront and kept me informed of any changes along the way. They came out the same day on a weekend and followed up with me moment to moment after making sure that we had heat. (All this after another company came out and left us with no heat on a sub freezing night!) It's so hard to find impeccable service like this anymore. Thank you so much for your dedication and hard work. I highly recommend this company for the good value, service and professionalism and I will call on them for any future HVAC needs.

I was looking up this company to send to a friend and didn't realize their ratings were so poor, so…read moreI wanted to leave a review. In the summer of 2023, our young AC unit stopped working, and after getting a quote from Blaze, we decided to call around. Total Heating & Cooling was quick to respond and check on our unit. They quoted a repair cost of nearly half the ever-popular purple and orange-clad vans you see zooming around. It was a strange repair, especially on a young unit, and required an entire compressor and freon replacement. They completed it, and we were back in business before we knew it. Everyone was kind, courteous, and quick to respond. We highly recommend them.

Update 8/10/18 - After 5 years, we are going elsewhere. They have changed their contract rules…read more Previously if you had a contract and had issues between services, you weren't required to pay for diagnostic service call (only repairs). When I called to ask why the change I was told because some people abused it and called for no reason so now we offer discount on service. That's disheartening for someone like us who hasn't abused the policy. I understand people abuse policies so changes can be necessary. I don't agree with how it was changed. Punishing all for the problems of a few doesn't seem right. If I were putting suggestions in their box, it would be - "if repairs are needed, diagnostics are waived". If not, then diagnostics are charged. Seems that's a more fair solution. Matt mentioned below is no longer there either. This is no fault of his or THC. If they change their policy to something more fair for all customers instead of punishing loyal ones that didn't abuse the policy, we would consider going back. The things that gave them 5* are no longer a part of their business model, so my review has changed and we are going elsewhere. ****old review*** A++ for the techs at Total H/C. Especially Matt. He came by for our service while we were out of town. My mother/grandmother were staying at the house with the kids. He found we had an issue and that we would need to call someone else for help. Since they aren't from here and my grandmother is 90 she was scared that the heat may go out. My mom was making plans to try to get help and the afternoon rolls around and they get a knock on the door. Matt had come back with someone else and they were able to fix the problem and ease their mind. Above and beyond. Thanks to them for such dedication and great customer service!!

I have always been impressed with the caliber of technicians that come out. Most recently Chris…read moreserviced our HVAC system for routine maintenance and did a great job sharing information on what he did and what will need to be done going forward. Also, the company does a stellar job communicating when the technician is on his way and even sending a picture of the tech via text. I highly recommend this company.

Very COOL experience!. AC has not been keeping up with desired temperatures and my electric bill…read morereflected it. A phone call to them this morning and they just left after inspecting and refilling my unit with Freon. Now THAT'S service. In a side note, they Really, REALLY push for getting a membership plan. From phone calls to service person, I can't say how many times I was getting the pitch. I opted out as the $ savings did not add up enough to benefit me. $170 a year for 2 inspections annually with a new filter each time and 15% off any work. If I had more money and wanted extra peace of mind then I would have done it. Either way, I was Very pleased with the entire experience and would highly recommend.

Contacted KC Plumbing on 2/17/26. Was told they would call me on 21st or 22nd to arrange to come…read moreout. No call received so called again on the 26th. Left a message this time on voicemail. Again no return call! They may do great work but I'm sure I'll never know based on their lack of customer service!

Requested assistance with outside AC unit not kicking on when thermostat set to on, received…read moreimmediate response and answered all questions quickly and promptly. I received a same day appointment. Not only did our technician Caesar have the needed knowledge, tools/equipment but he provided exceptional customer service. He was very kind and truly professional. His quality work is evident by my running AC unit within the hour. I cannot give enough thanks to KC Plumbing Heating and AC for taking my needs seriously and addressing them rapidly! Appreciate you Caesar!

I love these guys! We have used this company for over 15 years and the quality of work has always…read morebeen outstanding! When service is requested they are quick to respond and send someone out to see what the problem may be. Phil and Andrew are great at what they do and the value is great, very reasonable. If you're looking for an HVAC company that's dependable and reliable contact them asap, you won't be disappointed.

I called Triple A on Monday March 9th after realizing my upstairs A/C unit wasn't working, spoke…read morewith Phil who quoted $110 to diagnose. I agreed and Phil got someone out very quickly that day, the service technicians name was Andrew. Andrew diagnosed the issue and stated to me when I asked how much the repair would cost all included "around $1400" including freon, labor and the failed part which should be warrantable. I called Phil a few hours later on Monday the 9th the to see what the estimate was and was told I'd have it soon. Fast forward to the following monday March 16th, i received no quote and had to reach back out to Phil again. Phil texted me a quote, no parts and labor break down, just a number that was approx. 40% higher ($2030) than what his employee stated to me. I asked for details and when Phil gave them to me I stated to Phil i was not interested in his service. Phil hung up on me. Phil then texted me and said I owe $160 for the diagnosis. I asked Phil to show me in writing where I agreed to that number, Phil responded "someone may have forgotten to tell you about the $50 leak check fee". Phil then stated I can pay the $110 via Square. I feel like Phil and Triple A HVAC service attempted to take advantage of me as a consumer. I will not use their services and would highly recommend anyone who is looking at using them to be very careful and make sure you get everything in writing from this business prior to giving them any type of payment.

Home Service Pro LLC is a great company for Plumbing, HVAC,,Heating, Electrical and Generator…read moreservice. They have competitive pricing and they get high marks for their customer service. They also offer maintenance plans to keep your systems at top performance. Check them out !

I sent a request for a bid through Yelp and was given a preliminary quote. I arranged for a in…read morehome quote with David and set an appointment time between 12 and 2 on today. He was a no show and when I texted back I didn't hear anything for an hour and sent him a follow up text stating I would post the feedback of the experience on Yelp. He IMMEDIATELY texted back and said he had a hectic day but couldn't come out and said he could come out later in the week. Draw your own conclusions on contacting them since I didn't use the service this is based on communication and the lack of follow through on their part.

My downstairs A/C unit stopped cooling today - one of this summer's 90-degree days - and I needed…read moreit fixed fast. I called around and the best I could find was an appointment tomorrow morning with a base cost of $80 just to show up. I found A Plus on Yelp and called James, who was able to come out right away and check out the unit. He diagnosed a bad capacitor and had it replaced and the coils cleaned within a few minutes, and for much less than the quote I got from the other well-known local service. James was friendly and easy to work with. Fast work and good work, highly recommended!

DO NOT RECOMMEND! James Crumpton is a con artist who tries to sound professional but only wants to…read morereceive payment in advance without doing the work. He came out and found the issue, stated the parts needed to repair and that he needed the money upfront to purchase the parts. Once he received the money, he started stalling and making up excuses as to why he hadn't gotten the part or when he'd be able to come back out. He will ask for cash or to use PayPal so he can take the money and not complete the service. He will state he's a small business owner, his truck/van is down, and a boatload of other foolery to make you think he's legit. Do not trust anything he says or hire him for any work. He will take your money and not complete the job - and the give excuses like his mom passed away and how hard it is for him. He will sound legit initially and the go ghost. He will say he's purchased the parts and will come complete the work - then not show up and continually text that he'll be there. Consumers in Burlington and Al surrounding areas should beware of this foolery. Unprofessional scam artist - do not use this clown!