Used another contractor, but was satisfied with the professional way the quote was handled.

These folks do an excellent job. From booking the appointment to the service tech calling ahead and showing up on time, just great service. Our tech, Bryan, serviced our units and pointed out one capacitor out of tolerance. No pressure it replace it but we did as not to worry about it going out this summer. The price for service and replacing the part were very fair. I trust this company and highly recommend them. read more

My technician, Daniel was incredibly professional and got the job done even after a couple of unexpected challenges with my home unit/wiring. The administrative staff was very accommodating and kept me up-to-date at every step of the way. They told me the price upfront and kept me informed of any changes along the way. They came out the same day on a weekend and followed up with me moment to moment after making sure that we had heat. (All this after another company came out and left us with no heat on a sub freezing night!) It's so hard to find impeccable service like this anymore. Thank you so much for your dedication and hard work. I highly recommend this company for the good value, service and professionalism and I will call on them for any future HVAC needs. read more

Contacted them after reading reviews for multiple business. Great communication from scheduling to notification of who would service my call and text reminders. Daniel did a great job explaining things thoroughly with photos to match. read more

I chose Releif based on Yelp reviews, and their service and quality did not disappoint. Matthew was attentive, thorough, prompt, and professional. When the price of materials unexpectedly came in at nearly twice the quoted price because of tariffs, the company resolved the issue with exceptional cooperation and care for a new customer. They do this other thing that is worthy of mention. Before your technician arrives, they send you a text with the technician's photo, a short bio, and their star rating and reviews from other customers. This is truly incredible. It is a big deal to just let random people onto your property these days, and this very thoughtful and incredibly meaningful detail was quite impactful. I only wish I could hire Releif for every home repair and service I need. They are truly exceptional! read more

Bryan, our service technician, was on time, smart and professional. He didn't try to sell us anything we didn't need, as so many do. Reasonable rates. Highly recommended. read more

No one likes to be told that your air conditioner has finally hit the end of the road and needs to be replaced, but after an incredible 30 year run (most of which I wasn't here for), ours did exactly that. Thankfully, we knew that when we bought the home, and had kept money aside, knowing that really it was an "any day now" thing. It is difficult to get timely service these days, many contractors are quite busy, but Relief Heating and Cooling has been so incredibly responsive from beginning to end on this process. First of all, their reception staff is very professional and communicative. You will always be kept up to date on the status of your service request and be notified within very exact timing of when your tech will arrive. Matthew, one of the company owners, is a great guy who gives it to you straight but is never shy to talk about all your options. He headed up the install team that installed our new system, which even though it was a really big job they ensured they saw through to the end, even though it was a Friday. Since the installation, I did have to make another call to have them look at one of those "kinks" that can happen with any new system. They fit me in same day, making me a priority even after making the sale. I appreciate that. I'd recommend this stellar black owned business to anyone in the Triad area who are having issues with their HVAC system, or are considering getting something new put in before it craps out like ours! read more

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Great service and an honest quote. Other companies tried to charge me more but they explained my options and gave me a fair price. I really appreciate their service. They will definitely be go to company when I'm in need of work. The service fee was also reasonable and they fixed the problem quickly. read more

Troy was very knowledgeable, professional, and organized. He seemed to do all the little things that I don't think other tradesmen may do. I really appreciated his explanations of things when I would ask, being no expert myself, but curious of how it all worked. I had him do the initial diagnostic of the issue, and also an overall inspection of my HVAC system. I plan to use them again for a Cleaning, and feel like we are in good hands with this business. read more

I learned about Relief Heating through Yelp. I received a free inspection from a Yelp elite event. I was impressed by the service, so I decided to use them. They did maintenance on my furnace and I thought our technician did a great job. He was kind and knowledgeable. He also answered a few questions that I had. We felt their prices were reasonable and they did not try to upsell or scare us into more expensive options. read more

The technician who came to my house, Daniel was awesome! He explained things in great detail and was quick with the inspection & service. He was able to answer any questions I had & was very professional. During the inspection, he found the compressor was bad, so I figured I might as well get it replaced. Great price & service! I also inquired about replacing our old Honeywell thermostat with a Nest Thermostat, the total for EVERYTHING was really good! This is a black FAMILY owned business which I definitely support. I might even sign up for their yearly membership. I appreciate this so much. I can't wait to make me appointment for my Nest installation. Great job Daniel! read more

Called to have them check our HVAC unit, they came out checked the unit, recommend cleaning the unit and to replace the board. They cleaned and changed the board in a timely manner and has the unit back up and running good. Dependable and reliable service. read more

Excellent company and crew. They were here on time and worked very hard. I would recommend them highly. Thank you so very much for taking care of us. read more

Very professional and reliable. The entire staff was so helpful, and my thermostat was fixed like new after Vivint techs installed it wrong. This company is now my "go to" for my AC/Heating issues. What a RELIEF!! read more

Relief Heating And Cooling - Heating & Air Conditioning/HVAC Near Me - Greensboro, North Carolina

Professional, thorough, friendly, informative service!! Well pleased. Best service I've ever had from a heating and cooling business!! Toby was beyond outstanding and educated me on many things I didn't know about my air handler. Highly recommend!! read more

Wonderful service, extremly honest and helpful. I would recommend them to anyone looking for heating and cooling assistance.

Jacob Oliveras , from Relief Heating and Cooling LLC was very profesional , explained everything . I am very happy with the diagnostic Service , very relief to have found a decent , honest company . read more

Relief HVAC service was prompt and professional and I used Yelp's reviews to choose this company. However, Although they diagnosed my initial problem correctly they were more concerned on selling me the "relief members" yearly service contract and an expensive surge protection for my system. Their prices were outrageous to fix my system and I find them to price gouge when people are in need of quick service. As comparison, they quoted me $1400 to replace a part that I got replaced for $200 from another service provider. They get 2 stars for being prompt and friendly. read more

If you like options, value information, and love customer service, then this is a great company for you. I needed to replace my furnace and AC unit for my downstairs. I called a number of HVAC companies but this one stood out because of a few things: the exceptional customer service started with the first call, it was one of the few companies that will deduct the initial diagnostic fee from the bill if they do the work, and the team offered lots of options but provided a recommendation that best suited my needs. Response time was quick, technicians were professional and clean, and follow up was not expected or needed but I appreciated it. Thank you Relief heating and cooling! read more

Teresa W. I had the opportunity to work with Matthew. I anticipated the worse and expected the person to try to tell me that my air unit needed to be replaced. Matthew explained my options and didnt try to force me to replace the unit. He was professional and patient. I never thought I would say this but it was a pleasant experience. The cost was reasonable and my air works great. Thank You Matthew! read more

The technicians were prompt, courteous and extremely knowledgeable.  They were great!!    They did not leave a mess behind; when the job was completed; we had a brand, spanking,  new unit that effortlessly cools  our home.   Relief Heating and Cooling, brought "cooling" relief to our home!!  We highly recommend them for your HVAC needs, you won't be disappointed. read more

I reached out to Relief after reading their great reviews. They were able to fit me in same day. The service I received exceeded my expectations. From the initial phone call to the service day, Relief was very professional, courteous and responsive. Thank you to Porshe, Gabrielle and Daniel for being so helpful and welcoming, answering my questions and installing my new unit. Great work everyone! read more

My heat pump failed. I was impressed by the many good reviews on Yelp so I gave them a call. They responded promptly and Daniel arrived the following morning. He was timely, knowledgeable and courteous. Could not be happier with the service and repair. read more

I recently had to replace a 20 year old heating(propane) unit along with a 15 year old cooling system. I did my due diligence and got 3 quotes. I also did my homework and read a lot about load calculations which is extremely important when replacing a heating and cooling system. Long story short I chose Relief because of their professionalism and thoroughness. I received a very detailed quote with great calculations for my home in comparison to the other two Contractors. I highly recommend this Company for the long haul not a shortcut to get you buy for the next 5 years. Extremely pleased with installation and service!! read more

Relief Heating And Cooling - Heating & Air Conditioning/HVAC Near Me - Greensboro, North Carolina

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I was very happy with the service provided by Relief Heating and Cooling. I would definitely call them agaim should the need arise.

I used Relief Air to install a new HVAC system in my house that only had heat. Matthew and his team were extremely professional, efficient, and clean. From the system install, to the insulating of the duct work everything looks great. All together everything took about 3 days. Matthew provided 3 options and didn't try to force feed me any options. After all the work was done he stayed in contact with me to see what needed to be tweaked and how it was performing. For me, my friends, and family relief air is the only company we would use in the future. They're veteran owed and operated also! Thank you guys for making our house a home....a cool home. read more

This company is awesome! Matthew is such a sweet guy & very professional! I needed them for the 1st time in the summer of 2016 when I was around 7 or more months pregnant. My AC stopped working & I was desperate. He understood my frustration & helped me quickly and efficiently. He got the job done in such a timely manner & I have been using this company ever since! When you can call a company & can tell they actually care about fixing the problem to help you & not just because they see $$ that's when you know you have the right company. He is extremely fair in pricing and does a very good job!! I would recommend this company to everyone! read more