Our very old gas fireplace was almost impossible to start because the key was stripped, and then…read morelast season it began setting off the carbon monoxide alarm .... So we meant to get it looked at in the off season, but forgot. So come this fall, we started calling some of the bigger and closer chimney places, but they didn't seem to want to try to fit us in this season or didn't even know if they serviced our type of fireplace. We didn't seem like a big priority. So I saw how many good reviews Chimney Care Guys had, and asked my husband to call them. Husband handled 95% of the experience and it was excellent, they were so helpful and renovated our fireplace so it's now remote control operated (read: idiot proof!) and clean and no carbon monoxide! Just SO pleased with the service and the fact that they treated us like valued customers and got us set u for this season even though we waited until November to call. Frankly I'm so happy my 16 year old senior cat is back to her spot in front of the fireplace.

10/10 Recommend!…read more We've had the Chimney Care Guys out twice-once to prep for the winter use and once again for general cleaning/maintenance. We had the same 2 professional and kind technicians both times. They were quick, efficient and courteous. They cleaned the fireplace very well and offered to throw out the old log that was left in there. They even remembered that we had a kiddo who loved watching them and conversed with them. Very kind, very professional and will recommend 100%! They will be the ones we stick with for all future cleanings.

The technician didn't know what he was doing. Once he realized the AC needed a new part, it took an…read morehour to arrive, and he wasn't allowed to leave while waiting. In total, three hours were wasted doing nothing. I won't be using them again--they run the clock to make money. Prices may be up everywhere, but Fritch Heating & Cooling feels like price gouging.

We called them two weeks ago for appt for furnace (yearly) check as our regular guy was no longer…read morein business. Fritch never showed so we called. The lady said they called previous owner (their name was still in their system) to confirm appt. Of course former owner said they didn't. When the Fritch lady told my wife this, my wife said we bought the house from the previous owners years ago, and why didn't Fritch input our info when we called to make initial appt? Fritch couldn't explain. She then asked for our email, but my wife said we weren't going to reschedule. The lady said "ok thank you. Goodbye ". We went with another company and were provided prompt and professional service. This was sad as we used Fritch years ago and they did a great job.

Prompt service and honest pricing ! Doug explained the options and quickly was able to have our AC…read morereplaced.

Furnace went out, my husband called a local HVAC in Pekin because they were local. The gentleman…read morecame out, kept testing for about an hour said it could be a few things recommended a new furnace, feeling he may not know much I paid him his $69.95, told my husband I didn't care what the cost I would get a second opinion so I called Doug at Griffin, located in Creve Coeur, Illinois, I called around 2 and he already had appointments but said he'd be by around 6, well he was and within the hour had checked, replaced the mother board, which he had in his truck. So instead of spending $4000 on new furnace, I saved $3800! Definitely will use again when and if needed. We would highly recommend his company to anyone needing HVAC services! Reasonable, quick and very knowledgeable! Please support this small business, Thanks Doug your work was much appreciated!

89.00 service fee to not fix Lennox gas fireplace. Waited a week before they said they called to…read moresay they couldn't find what part was needed. Called another vendor and it was fixed in 15 min. I want my 89.00 back!

They quoted 2 hours for a job, it took 4.5 and now want me to pay 506$ For a warranty part, and a…read morebad installation. A bad installation by a company that they bought out but yet take no responsibility for.. Stay away

Very responsive. Fair price. Great Electrician. Conscientious and cleaned up after himself…read more Would definitely recommend.

Ray and his crew have done a great job at my house especially when I had multiple projects going on…read moreat the same time. They stand by their work and have gone the extra mile to ensure everything is good.

He came to look at my house and said he would sent me a estimate to email the next day never got…read morewaited a few days called him back no answer few days later he called said he would sent it the next day and never did had to get somebody else very professional!!!

Companies provided a fixed price. They came on time. Good warranty on the water heater.read more

Had a burst hot water heater, they were fast and had my new tank replaced before the weekend,…read moresaving me from cold showers for a weekend. Also fixed my supply shutoff valve, the cost of which was less than a "service fee" that another local company tried to charge me. Neighbors vouched for and have been using Redbird for years and so will I.

Owner will lie to your face and not return phone calls…read more I use to hold this business in high regards, not anymore

We had great service from Tammy and her crew! They replaced a fixture with a ceiling fan in our…read morefamily room and put in a new bathroom fan with external venting. They even fixed the venting on the other bath fan! Professionally and quickly done.

Tammy did a great job starting out by coming herself to write up the estimate (another place just…read moredid the estimate based on my online description). She listened to me and asked all the right questions and even did a quick fix in a couple minutes on my garage lights while she was there! She's busy so it was 6 weeks before the work could start but she was accurate on the timing from the beginning and didn't keep delaying. When work started she actually had 3-4 guys working at once so everything got done in half a day which was even faster than she'd said originally. Everyone was very professional and they left everything as clean as when they started. I highly recommend Tammy and Residential Electric - she's not for "handyman" type jobs but for times when you need more substantial work done, she's the one to call.