I had a frozen valve under my sink, causing light water damage. Since my usual plumber was not available over the weekend, I tried Tiger. The "plumber" (ie the sales guy) who showed up, tried to sell me a package up to $2,500 to replace all the valves in the house. He had no interest in fixing the valve with an ongoing leak. The following week I had a real plumber diagnose, and he fixed the valve for $200.00. read more

I got a quote for a water heater and it was almost 4,0000 and the only reason why went to them is because of them able to get financing. But I found a much cheaper price if you go to them i would get a cheaper quote read more

Tiger Plumbing, Heating, Air Conditioning, & Electrical Services - That's to much because you go to home depot and buy a water heater your almost pay between 400.00 to 800.00 it depends - Heating & Air Conditioning/HVAC Near Me - Peoria, Illinois

Originally called to have a water heater replaced. They guy they sent out immediately looks at our galvanized pipes and says they need replaced. 12.5k payment for what took half a day. After the plumbers left, the toilet would not flushed. They came back and fixed it no problem. But now the toilet is running hot water. About another two weeks later, one of our pipes they did not work on conveniently breaks. They come back out again and say they cannot fix it, but have to replace it for another 900.00. Can't say I recommend them due to all the issues that have occurred since they did the incredibly expensive pipe job originally. And after looking at additional reviews and reddit post about them, they do seem to be a scammy company. I'd recommend a local, non nationwide company. read more

Extremely high prices + up front charge for service call, over priced for installation of a faucet I had already purchased. Over priced replacement of shut off valves that wasn't necessary. Quoted $1600. For installation of faucet and 4 shut off valve replacement. Had it done by someone else for $120. read more

Called tiger to put in a water line for a fridge. The technician wanted to check pipes in the crawlspace. He came back and showed me pictures of corroded metal pipes and said to replace them was $15000. I refused service and called another plumbing company. HRI plumbing checked the crawlspace, took pictures of clean white pipes with no corrosion or leaks. The technician saw no problems with my pipes. read more

I needed the guts of my toilet replaced. I called Tiger and they attempted to charge me $500. When I said that was too much the technician said he'd go back out to his van and check with his manager. I took that time to call around to other plumbers to get their price quote. I was quoted $169 by 3 other plumbers. The Tiger technician returned and offered to repair for $200. My question is why was I told it would cost $500 to begin with when obviously they could've done the job for $200!!! Tiger was trying to take advantage of me being a single woman and I don't appreciate that! Save your time and money, call a LOCAL plumber instead! read more

I highly recommend Tiger Plumbing. They completed my project in a timely manner. Very professional, and very informed. They did an excellent job. read more

Writing this to warn so others don't go through what we have. Stay far away from Tiger HVAC & Plumbing. Back in march we called them out for a new garbage disposal. Their employee, David loveless, told us if we sign up for their monthly club we will save $250 off for the install of a new system. We signed up and received the $250 discount. They called us a couple months later saying we owe them $250, even though our online portal account shows $0 balance. We have explained to them that the $250 they're claiming we owe was the discount their employee provided, and they agreed. Today we received a notice in the mail saying we have been sent to collections. Conveniently this happens after we cancelled our monthly membership with them (because they were going to charge us $10,000 more for a new AC unit than we were quoted elsewhere, which is another story in and of itself). Please just save yourself the hassle and do not call them! read more

They are a big scam and a big rip off. They came didn't even look at the HVAC, and safe d they charge just for showing up. So you'll pay just for them coming, if they decide font want to look at it. I was going to give them 0 review, but the lowest rate is 1. Unfortunately. The worse I've seen in my life read more

Dustin was absolutely incredible! So kind and explained all our options well without any pressure. We chose to purchase a product on our own. He simply asked that it had a certain part on it and of course the box suggested that it did but we never opened it for fear of losing something or our kids getting into it. He came the next day and part was not in the box. We were mortified and Dustin handled it like it was not a big deal (even though it was). We purchased the extra part and he came back later that week. Truly so professional and put the customer first throughout the whole process. And also have to say that he was so patient with my children who loved to ask what he was doing. Overall just an outstanding experience read more

On time even early. Plenty of communication about who and when they would be there. Courteous staff and explained what had happened. Not pushy for other services they offered. Totally appreciated how the whole job was handled. read more

If I could rate them less the one star I would. This company is a scam and will over charge you for services. Try to talk you into expensive services that have nothing to do with why they were called in the first place. Then will call you when services are complete and threaten to send you to collection because a TIGER REPRESENTATIVE PROVIDED THE FINANCE COMPANY WITH OUR INCORRECT CONTACT INFO. If you extra money you want to be flushed please call them and give them your business otherwise they will try to rip off the working man and threaten you because the front office can't do there damn job. Do not use this company they should be put out of business for dishonesty!!!!!!!! read more

Buyer beware of Tiger Plumbing. I contacted them due to a clogged drain. The technician cleared some of the clog and then sent a camera down the drain. The camera discovered roots, and the technician pulled the camera back and began to tell me how to fix the problem. Immediately, the technician told me I needed to excavate and replace an entire section of the pipe, and the cost would be 13 to $15,000. The clog was not fixed, and he left 1.5 inches of backed up water in my basement shower. I showed the technician the water, and he still left. Agreed there were roots therefore I asked if there were other options to get me through this situation until a later date and he said no.I called another company who came the following day and within 2 hours the clog was pushed through, and the camera discovered the same roots. With another tool they called the "chain knocker" the roots were cleared away from within the pipe. This now allows me to plan and be strategic about future decisions. Furthermore, Tiger told me I did not have an outside clean out and wanted to include that in the price of the job, however, the second company found it immediately. The total cost from the second company was $650 because he had to knock out the roots. Beware of Tiger Plumbing. They did not fix the clog and only gave me one option. Tiger charged me $350 to clear the drain, which they did not and to send a camera into the drain, yes they did that. They attempted upsell me to only one option. I may need to do more extensive work in the future, but I do not trust Tiger at all. I feel that an attempt was made to scam me and my family up to 13 to $15,000 dollars. Scam is a harsh word, but catastrophizing a problem to sell a customer an unnecessary product or service is immoral. The lesson here is stay away from Tiger Plumbing and with any job always get a second opinion read more

My daughter called Tiger Electric to provide an estimate to fix a bathroom light fixture, which was causing a major issue with all the upstairs bedrooms-actually affected 5 separate rooms. Tiger showed up in a timely manner. The two technicians inspected the light fixture and told my daughter she needed her house rewired. It was build in the 1920's. The wiring is cloth insulated. The continued their inspection and told her she'd be receiving three estimates for three levels of "repair". I spoke with the technicians on the phone after receiving the estimates to get clarification on "terms". I then sent a request to the company email asking to respond in writing to the clarifications. It's been two full work days and no response. In comparison, the initial estimate was provided within an hour of the technicians leaving her home. But clarifications take over two (not received yet) full work days!? Also, they were prompt in sending a link to obtain financing from "GoodLeap" loan company which has received 422 Better Business Bureau (BBC) complaints in the last 12 months and has a 4.15 average rating from 1,784 customer and has an "A" rating and is accredited. The BBC has received 14 complaints concerning Tiger in the last 12 months and has an average BBC 2 star rating/C- and is not BBB accredited. One of the estimates included installing earth ground because there was no ground detected. Earth ground is in place at the meter which was inspected. One of the clarifications was a statement in the estimate about a maximum amount of wire for each room - 50 feet. Do the math, an outlet on each wall in a 10 X 10 room plus a ceiling fixture...more than 50 feet. The on site technicians stated that was just for estimate purposes and they'd use as much wire as necessary with no additional charge for the wire. They also told me if they had to go behind the wall all repairs to that damage would be the owners responsibility. That statement gives them absolute freedom to use the simplest method to run wire - tear into the wall instead of "fishing" wire using the existing wire when possible. Draw your own conclusions but mine would be don't hire this company. The three estimates were $20K, $26K, and $35K. The issue was fixed by an electrician recommended by a friend. The repair was done in about 2 hours and the electrician charged my daughter $100. Don't do business with this company! If my daughter hadn't looped me in she would be spending over 23K for a $100 repair. We know the old wiring needs to be replaced, eventually...the rewire will NOT be done by Tiger Electric. read more

They came the day after thanksgiving sharp in time; they helped me out immediately and gave me the best advice and the best explanation on what they needed to do! Will use them again read more

Called about a shower faucet with low water pressure and volume. Explained the history to the tech and showed him the problem. Without doing any additional research, I was told by the tech that the shower cartridge wall valve box was clogged and needed to be replaced. Was quoted with a $1,700.00 repair quote. After the tech left I did some more research and found that the shower faucet cartridge was defective. I replaced it for $65.00 and now have a functioning shower. If I enrolled in their monthly club they would reduce the repair price accordingly. read more

The worst business ever. Never again, YELP, or Tiger. Nothing good to say about anything regarding Tiger. Would never refer anybody to use them. Rude, nasty, bait & switch, hide the ball, etc., they hit all the negatives possible. read more

Contacted Tiger company for Freon refill R410, I was told $99 fee would go towards Freon, tech said it's half low, showed me a bill for $607, the whole unit barely hold 4lbs ?! Asked for an itemized invoice over the phone, didn't get it other than same blank page showing $607. Will be disputing this, if you want an overpriced company which lives on $99 service fee, Tiger is your go to, research their BBB rating before you fall in same trap. -- Tech turned off the unit to preform his test, then left without putting the switch back in ON position. read more

They installed a waterheater several months back and did so in a prompt and efficient manner. I highly recommend this Business and it wll be my go to for any plumbing job! read more

There came out and told me I need stuff about 3 th I call someone else and it's was a door switch they just wanted money so u can buy that is the first time calling them I pay the 99.00 to tell me I need a new furniture and air conditioner will not be calling them again read more

Needed a wall switch replaced. Simple job, 5 minutes. They called me to set up appointment at least 4 times, but when I asked for an estimate of the cost, they hung up. Finally, one rep said he does the scheduling for my area and he would have localworker call me with quote. NOBODY ever called. He wouldn't give me a local person's number. I think this is a scam not unlike Angi read more

They were 3 times my highest quote and times as much for a self install. I would not reccomend.

Absolutely would NOT recommend. Had to reschedule the first appointment because they called last minute. The following day they were to arrive in the 8-12 window. I got a call around 2 saying they'd be there around 4. The tech came out and and new absolutely nothing about my electrical problem. He said an electrician would need to come out and do "diagnostic testing" which required immediate payment. I paid $450. The electrician was to come out the following Tuesday. He was a no show, no call. I called Wednesday and they assured me he would be out the next day. I received a call they day he was to come out saying they had no one available. They offered to come the following week. I told them I wanted to cancel everything and that I wanted my money back. They assured me they would void my check, however, when I checked my account they had already cashed it with NO work being done. Again, I called and complained and they said they would mail me a refund check in 1 week. Unacceptable. I asked multiple times to speak with a manager and never received a call. Awful service. Do not use. Also, this service was in Peoria, IL. Not San Francisco... ??? read more

Worthless company! Do not use!! They gave us a $12,000.00 estimate for a sewer problem, all other estimates were between 2 and 3 thousand, way over priced. When our 1 yr inspection came around didn't show up twice on schedule visit after taking off work to meet them. Wanted to reschedule, just canceled, so all my monthly payments was a waste. Please look other places and don't use. read more

If I could rate this company with a minus 1 star I would. Not only did the tech insist on being paid with a check BEFORE he even started, but he was caught on camera putting the item that WE purchased at a local hardware store, in the back of his van, along with the receipt. Pretended that he did not know what we were talking about, but he finally gave the receipt of purchase back to us. The second issue was that no only did the tech NOT know what he was doing, but he kept giving excuses as to why he could not install the product that they PREVIOUSLY said could be done in 15 or 20 minutes. Each time we called the company, we kept getting excuses about why no one has came out to do the job (even though a check was given to the tech). We called several times and were told that someone would be out the next day, called again, and told that someone would be out the next day, the next day, and finally told that no one was coming back to our home. I suppose this company only services a certain demographic of people that resemble their own skin color! DO NOT use this company, they will waste your time, and treat you like a second class citizen! read more

The plumber did a very good job cleaned up after nicely and NO LEAKS on the new valve. I didn't receive a $75.00 credit for the next job. How does that work? Pleased w/work and would use Tiger again when needed. Thanks read more

they are scammers tried to charge me 2400 for a 200 dollar job. please don't waste your time and money contacting this company they live off the 109 dollar service charge which they don't tell you about the charge until after they come out. they will over charge you for any service. go to the bbb and look at their reveiws they have c- rating they are a horrible company. run run run. thank me later. dom c read more

I started having issues with my sewer drain not wanting to drain appropriately, as well as it is backing up occasionally and practically flooding half of my basement. Mon roto rooter came and snaked my drain and told me my external water pipe was broke and it was pushing mud and tree roots back into my house and said they wanted 8k to fix it plus the 250 I had to pay for them to fix nothing.... Tuesday January 16th 2024 I called Tiger Plumbing and explained that I had Roto Rooter out and wanted a second opinion, but I DO NOT want to pay for the same service again. The representative was very empathic. She explained to me that there was a membership I may end up benefiting from and told me all the great things about it. She also told me that their guy would come out to inspect the problem and tell me what they would need to do before they did it. I said Fantastic! Let's Schedule. She took down my info and scheduled me for Wednesday January 14, 2024. Tiger Plumbing arrived at my house. A young man came in and I explained what had already happened. He goes downstairs to look and not once steps off of the stairs to look at my issue. He then tells me that he could "fix it" for $290.00.... I said what are you going to do to fix it? He said the same exact thing roto rooter did. I said absolutely not. He left and I then realized that on the TIGER plumbing website it stated that the company was running a special for sewage drain clean out @ $99. How I was quoted $290 is beyond me. I obviously dodged a bullet there. If you're going to send a plumber to someone's house, make sure he has the knowledge he needs and is not afraid to get his hands dirty. read more

My bathtub drain was clogged and I callED for service. They charged up front $99 plus $95, for a total of $195. The guy said they were bringing a heavy machine to my apartment and run the wire to open up the drain right away, and since I wasn't able to take a shower, I accepted. After calling his boss 3 times (for which the guy went outside so I couldn't hear) he started "the job" and literally 2 min later he said he had fixed it. It turns out the stopper from the overflow wasn't in the right position and was blocking the water. Since he didn't do any of what he said he was doing, I ask if we could adjust the price and they refused. I called 3 times and was put on hold, a different person answered the phone each time. So at the end I ended up paying almost two hundred dollars for a 5 min job. They are total SCAMMERS. PLEASE save your money and go somewhere else. PD.- they might seem very professional by the way the answer the phone, their van and uniform, and the overwhelming kind voice, but they just trying to trick you and rob your money. STAY AWAY!!! Plus, if you notice all the reviews in Google were published within hours or few days ago, obviously they paying their friends and family to post those. read more