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    Custom Canine

    2.0 (3 reviews)

    Services - Custom Canine

    Private dog training

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    16 years ago

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    12 years ago

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    9 years ago

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    PetSmart

    PetSmart

    (13 reviews)

    Cashier Caryn she was very kind when I had difficult time finding the fish that I wanted and this…read morePetSmart grooming is very good and my pup looked very good and I got him a shirt

    Customer service in the grooming department:…read more I've been taking my puppy there regularly, he's only 1 1/2 years old, never had any issues before, I've always had him groomed by Devon and he's done a great job. Today I took him in for bath and brush out. They were busy, they tiold me they were planning on being done by 4, no problem, then she said, well "we might not be able to dry him all the way", I thought well that's weird, but. it's summer I'm sure it'll be ok, I never even made it out of the parking lot when they called me to come back and get him he's too "anxious" not behaving in his crate. I'm not trainer or groomer but isn't it there job to know how to interact with the doggies? He's a puppy of course he's excited and very social. I feel like they were just overbooked and looking for an out. I would've had more respect for them had they just said hey can we reschedule we can't fit him in today. I took him down the street to pet supplies plus and washed & dried him myself, was out before 4 pm, no problem. I paid less there for 5 washes than 1 at PetSmart. I really like Devon, but I guess after such poor treatment I'll look for a new groomer and stop referring people there. Poor customer service. I have a doodle, they are sensitive, I think his feelings got hurt. Makes me sad.

    Central Bark Doggy Day Care

    Central Bark Doggy Day Care

    (29 reviews)

    I've been bringing my dog to Central Bark Doggie Daycare in Broadview Heights for grooming for over…read more10 years. In that entire time, I have never missed a single appointment. Even when they've canceled on me at the last minute and put me in difficult situations, I continued to support them and even referred others. at the This is no reflection on the groomer. I am hoping they didn't tell her. About a month ago, my younger brother passed away unexpectedly. That same week, I missed a grooming appointment -- the first one I've ever missed -- and realized it about an hour later. I immediately called to reschedule. Instead of any understanding, I was told I would be charged a $35 rescheduling fee. I explained the situation, apologized, and even offered to tip the groomer extra. The woman on the phone was rude, completely unsympathetic, and told me they could not book another appointment unless I paid the fee, even offering to charge the card on file. I declined and then emailed the owners. It's now been about a month, and I have received no response. I understand policies exist, and I even understand that the employee was likely just following them. But as a business owner myself, I also understand that there are moments where compassion and common sense should outweigh rigid rules -- especially for a loyal customer of over a decade. I don't typically leave negative reviews until I've exhausted every avenue with management, but the lack of response speaks volumes. For the sake of a $35 fee, you've lost a loyal customer of 10+ years. That's incredibly disappointing. Do better, Central Bark.

    This is the only daycare I would send my dogs to. The staff are sweet, informative and all around…read morewonderful!!! They truly love the dogs in their care!

    The Natural Pet Self Serve Dog Wash - Private gated entrance

    The Natural Pet Self Serve Dog Wash

    (7 reviews)

    Have been taking my dogs here for the past 4-5 months. Exceptionally clean. Each bath area is…read morebehind a gate so you are trapped in with your animal. 3 total bathing areas. A neat little lobby with tables and chairs that anyone can use. They also sell treats, toys etc. it is all self serve with a card or cash. The bath itself is unreal. Big Bath. You can leash them or let them roam free in the tub. The hose shoots out every thing, the soap, conditioner, flea and tick treatment and it's all timed so you can use as much or as little as you want. Easy to switch to different settings with just. Push of a button. Each bath has a dryer hose as well and towels are supplied. Just ask to clean up after yourself. There's also a disinfectant setting to clean up after yourself. We tried a few different tubs for our dogs and this by far blows them away $10 for 10 minutes and 6 additional minutes is $4. Great for all sizes. As for the area, well lit and very nice in North Royalton. There is a button on the wall you can push if you have any questions or need something. Definite 10 out of 10

    I have started taking my dog here. It's very convenient and affordable. This is a self-service pet…read morewash that supplies the shampoo, conditioner, and even flea/tick treatment. They even have a drier. There are separate areas that close your pet in with you, and the area is very clean. They do ask that you disinfect the tubs, which makes sense, and that is free. They provide towels, an apron if need one, and a mop to clean up after yourself. They have great hours; open til 9, and it's well maintained. I find it easier to wash my dog there because the clean-up is easy. The tubs are clean and seem low enough for most dogs to get into. I really like this place. I wish I knew about it sooner.

    Custom Canine - pet_training - Updated August 2026

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