Less than 1 star. Any family considering this company should study our opinion in this review and…read moreconsult Health and Human Services about their record. We've had numerous injury reports from my parents regarding their care in the last several months as Harmony has grown their business at our facility. The injuries weren't malicious that I can tell, more symptomatic of their over-burdened caregivers who constantly rush to keep up and cause damage along the way. They have 1 caregiver in the morning and 1 at night covering *22 patients* at this facility. Because they started with my father first, that meant he had to wake up at 7:45 AM out of a dead sleep each day to keep their schedule and he was pulled, pushed and prodded causing significant pain in his neck, back and bedsores while getting him cleaned. When operating the Hoyer lift, they consistently banged his head on the door frame or bent his neck sideways because the mesh netting wasn't centered correctly which I witnessed personally. When he or my mother would beg for mercy, they had the audacity to complain to their corporate team that they were being insulted. The corporate team were never interested in our version of these events. Every time the company tried to send help, the new caregiver would quit within 2 weeks due to the conditions they were thrown into and how they were treated by this company, always a red flag for an agency. It became a joke at the community which Harmony CG we'd get to 'meet' this week as they desperately tried to staff to meet needs unsuccessfully. Nothing was more unprofessional and negligent at this company than the corporate staff who are impossible to get ahold. The moment we informed them we were moving on from their services to another provider, however, we had no problem hearing from them. They discharged us within 24 hours via email which left us completely alone. Our new service hadn't had a chance to take over yet, so we were left completely scrambling. Because this was in violation of our agreement and my dad's patient bill of rights, we were advised to call HHS. The day before his discharge, his CG shoved his pillow down to speed up the decline of his bed which destroyed my dad's neck. They delivered the wrong meal to him at lunch (he's diabetic) and then we realized after they'd discharged him that he'd been left with a full diaper for HOURS. We are not the only families who've had these issues at this facility either, hence the other agency being brought in. Hopefully no one else goes through what my family has had to endure by Harmony Home Health. Do your research. Protect your family. I'd recommend finding literally any other option.

So caring and compassionate, always providing just what our family needed for our home health care…read moreneeds. With great customer service for anything we needed from the office.

During the past 5 years, Hubby and I needed Texas home health care 3 times. Recently, Lucent Home…read moreHealth was recommended by Dallas VA for my hubby, and it is the very best Texas HHCare agency that we have experienced. They are "quality" from their paper work, initial instructions and introductions, their scheduling, their excellent professional staff (OT, PT, nurses, managers, home aides,) to the phone receptionists. Hubby agrees, and if I would again need home health care, I too would chose this agency! They are professional on every level: they have great concern for their patients, are reliable, trustworthy, and well trained. A special thank you to the OTs and PTs: Justin, Jerron, Tiffany, and Tanner. And a very special thanks to our home helper Rebecca, and also to my hubby's favorite nurse.

Great place for home health services!! I would recommend 100 percent!! Everyone there is so…read morewelcoming

If you need loving compassionate hospice are you should call Silverado Hospice. The team is highly…read moreskilled and they have the care everyone deserves at the time you need it most. Not every one who provides care to the dying knows what to do and what to say but this team does. They are there when you need them.

If you love your family members and want them to have the care they deserve avoid this hospice…read morecompany like the plague. My aunt was admitted to their care and for a week we got 0 communication. Took hours to get a phone call back and even then they were unhelpful. We have switched to a different company and are very happy with them. Silverado Hospice is the worst hospice company I've ever worked with and as a nurse I have worked with many.

We signed up with Amatus for hospice care for my sister. We were promised expert nursing care since…read moremy sister had many complex issues that required medical expertise. We did not receive the care we were promised. The nurse showed up a couple of days for a couple of hours. After about a week, my sister passed away, with only a nurse's aid present. We had to wait 1 1\2 hours for a nurse to show up to pronounce her. Don't use this company!!

using them for the second time for my sister and they are just as good as before. My go to home…read morecare.

This is a beautiful facility with kind volunteers and employees. I came here today for a memorial…read moreservice for a friend's mother. She spent her last time on earth here in hospice care. She was well cared for by compassionate staff that provided dignity. It was also a very fitting place for them to hold her service. Review #2141

My sister spent her final days at Faith Presbyterian. We could not have asked for a more capable…read moreand compassionate care team. The facility is beautiful, clean and peaceful. I'm so grateful that my sister was kept comfortable and peaceful in her final days. And the care team also took care of us, the family. I don't have one negative thing to say about the care that was given to not only my sister but to our family. Thank you , Faith Presbyterian from an eternally grateful sister.

Horrible company... They admit patient without staffing to complete the work.. they need to be…read morereported to state for fraud.

Solace Healthcare Services LLC has been exceptional. Their team is professional, compassionate, and…read morealways goes above and beyond to ensure personalized, high-quality care. Highly recommend!

Amazing therapists! They worked with my mother on increasing her strength and stamina and now she…read moreenjoys an improved quality of life.

Tom is a great person he works with you and help you whatever you need.They are very professional…read more I really recommend their services. They really care about you and your needs .

A dear friend of mine, whom I've known for 50 years, rented a room in my home. When he first moved…read morein, he was 80 years old and still able to climb stairs. Over time, his health began to decline, and a friend suggested I look into whether he might qualify for hospice care. He did. Shortly after his 86th birthday, he broke both hips. At that point, he was admitted to Parkland under Medicare. After his surgeries, he was transferred to The Traymore--a beautiful and spotless facility. From the moment he arrived, the staff showed extraordinary kindness and professionalism. Jennifer Diaz (972-330-7349), in particular, was always available to answer my many questions. She even came to my home. One thing I want to make clear: my friend often told people he lived in a "group home," which was not the case. I am 80 myself and not trained or licensed to care for another person. He simply rented a room in my home, and I did my best to support him as his health needs grew. When he entered The Traymore, he returned to Medicare, and I was asked to keep a room for him at my home in case he was ever able to recover enough to leave. But the reality was that his finances were very limited--he had only a small Social Security income and no assets. The Traymore team went above and beyond, spending countless hours working to secure Medicaid approval for him. Thankfully, they succeeded, and now he is able to remain there for the rest of his life. The change in him has been remarkable. He loves the food, enjoys the activities, and is always cheerful when I visit. He's even won bingo three times and couldn't be happier that they serve ice cream. I am deeply grateful to everyone who has cared for him and supported both of us through this journey. Their compassion has made an incredibly difficult situation so much easier to bear. The Traymore is the best!

My sister has been long term 3 years. In the last year. Lack of communication. Before called if…read moremedication change. Reports .No phone call returned. When doctor specialist or if patient have surgery or dates or times not called family. Today called asking how procedure went. Was told my sister wasn't there/ back yet called night charge nurse as told. When calledc5 x hanging up. Finally answered. Won't give her name. Asked for charge nurse Ivy. She was confused went got my sister. Her procedure was canceled for another date! Got no call from anyone of change. I'm not happy and someone has some explaining! This is unexceptable! My point of this is in last year of 4 square and what used to be Great team has gone down hill . Your in charge of Healthcare and making family feel better they placed loved one in a place that cares Especially if I can't take care of her due to her needs.