Home Remodeling Pros just finished a complete renovation of our kitchen, and we are totally…read moreimpressed with their work. They transformed our 35-year-old white melamine and Formica kitchen to sleek, flat-panel wood cabinets, new granite countertops (our choice), all new appliances, and porcelain coated cast iron sinks. They did such a quick job of it, it was amazing. There was nothing they couldn't do; they didn't need to sub-contract anything. They were able to troubleshoot every problem that came along, and resolve it without fuss. They kept us informed daily. Communication was excellent. Clean-up was complete. The team was good humored, highly skilled, and sensitive to our need for privacy -- we were present for the entire project. Highly recommend this group for renovations, both minor and major. The biggest bonus? The cost was very reasonable.

I try not to buy into the "grade inflation" in online reviews, but this company gets a long list of…read more5 stars for every aspect of the work they performed. I'm going to be as specific as possible, so you see what I mean. This was a complex project. The house is gigantic, near the ocean, and built like a hotel. It has had very little maintenance since it was completed 35 years ago. Basically, all the windows and doors needed replacement. Greg, the owner of the company, is a smart guy with many years of construction experience. He is a tough negotiator in dealing with suppliers, and was able to keep costs down even lower than we expected. He has detailed knowledge about the pros and cons of a wide range of window and door brands. He told us honestly upfront how certain of our plans would be better if reformulated. For example, we wanted to remodel as needed to incorporate "big doors" facing the ocean. Greg introduced us to Service aluminum doors with narrow frames that slide and stack in one direction, so the opening appears to be very generous. (Those doors, incidentally, slide noiselessly with one finger. Also, the screens are literally invisible; we thought someone was coming back to install the screens, but they were already in place.) We're happy to say that every recommendation Greg made was right on target. Andre, the foreman on the job, is another smart guy, a certified engineer with a flexible and creative approach to problems encountered on the job. He worked in Germany for several years, and brought that country's high construction standards with him. Andre worked well with his crew. They seemed genuinely to like each other. There was no losing of tempers! Every time I looked out to see this group working, I thought well-oiled machine. The crew made fast work of the job. It was estimated by others to take 3 months, but they finished it in 3 weeks. Each step was performed competently, and checked to ensure there would be no leaks or wobbles. The crew had to level large sections of window banks, and they came up with solutions as they worked, so the product is perfectly level and straight. It also looks fabulous! The crew found mold under the trim on a sliding door installation, so they had to remove a sizeable section of the wall surrounding the door frame. They treated the mold and got the area ready to re-apply stucco and sheetrock. The repair is so good that it will not be visible. They found mold under the WTW carpet facing the ocean sliding doors. They pulled up a large section of carpet so they could remove/treat the mold. We now know that a whole carpet replacement is in our future. We wouldn't have known had they not been so thorough. As the work progressed, Greg checked in regularly to make sure everything was going as planned. Andre checked with us daily to make sure we were happy with the work and not inconvenienced. The crew cleaned up daily and then thoroughly at the close of the job. They kept noise to a minimum, and warned us in advance when the work would necessarily be loud. The work crew was remarkably well-mannered and good-natured. There were no bad attitudes. There was no smoking or trashing of the yard. The workers showed up on time on a regular schedule. Every worker had a high level of concern about noise and other inconvenience. Just as the job was being completed, I had to have surgery. When I got home, the crew presented me with a deluxe post-surgery gift basket! This wasn't a bribe; they already knew they were going to get a great recommendation. It was just further testimony to their excellence.

Do not hire Mike Ford! Mike is a pretty personable man and assured us our huge deck addition would…read morebe up to code and done within a few weeks. His job began with unqualified workers that would smoke weed every break ( I have 4 small kids at home). Everyday equipment, tools, compressor and even their radio would be left out and on; it was spread out every where.. again totally unsafe for keiki and animals. We literally were picking up razor blades out of the grass! Sloppy. This carried over to his craftsmanship. There are parts of our wooden deck pillars that rest on dirt, not on concrete or rock; definitely not to code and will rot within a year. Toe kickers everywhere. Huge gaps in the railings ( no wood putty could fill them). He broke our water spigot and instead of fixing it he drilled a hold into our sprinkler system and attached it from there. This in turn broke our sprinklers and we had to pay to have that fixed. His saws all made huge holes inside our house from careless cutting. There was significant water damage inside our home from leaving an unfinished roof exposed. He would show up at 9:30-10 leave at 2:30 after an hour and a half lunch. Messed up material orders every time. Seriously.. you can't make this stuff up! Plus! He walked off the job and never finished it!! We have had to pay for all the repairs and to get our job up to code. Thousands extra. Why did we pay him?? Because he threatened us, our business and our family! When we asked to make the repairs and bring the deck to code before his final payment. He stood on our deck yelling and making threats if we did not pay him that moment. All had been recorded and he has been reported. Very unsafe and scary. Hawaii Island beware! He is on Waikoloa Association watch list. Attached are some photos .. there's too many to photos to share but here are a few.

Mike Ford should not be in business. I hired him for a two bedroom two bath addition to my home. He…read morequoted me and wrote a contract (his contract 100%). We both signed. Half way through the project he wanted more money after I paid in full. He said to me "get someone else to finish it". He lied through his teeth, refused to finish and breached the contract. I could have sued him into the dirt, but decided I wanted the project finished and he could never pay me anyway after I win the lawsuit. He's got nothing. My net worth is 100 times his. In summary, he wrote the contract, refused to finish without more money, did shoddy work (the floor tiles are all loose now in both rooms because he failed to use hardiebacker), lied over and over, forced me to purchase materials I had already paid for, forced me to pay sub contractors I already paid him for, and did a horrible job that required several more outside workers to complete. In all, he screwed me for $30,000. I'll never forgive him. Each time I paid him per contract, within 30 minutes he was at the bank cashing the check (which was made out to him personally, as required, (not to his company). I wonder if he claimed that as income to the IRS and State of Hawaii??? What a scam! I can name three other people in Kona with the same experience now. We have a little club here of people screwed by Mike Ford. DO NOT hire this fraud. In my opinion he should never be in business in Hawaii. I filed a formal complaint, as did others, with the County, but it appears he still has a license to get others...

Everything was perfect , Scott paid such attention to details and communication was effortless. I…read morewould highly recommend him for any renovation project. Definitely a five star experience and a great company.

I contacted this company to determine water damage and needed repair to the area under my dish…read morewasher. I spoke with a Maddy at length regarding the job I needed done, as well as some other remodeling items I wanted to get done. We were both clear the water damage area was the urgent project. Our insurance company was waiting for an evaluation and estimate of repair. Scott came the following week on Tuesday as scheduled. I showed him the area I wanted him to examine. After about 15 minutes of " looking" around my condo, and suggesting endless remodeling possibilities, I had to stop him. I explained that he priority was any water damage and repair needed. He had us run the dish washer and we could see the leak immediately. We asked if he thought he could pull the dish washer out so we could look for a loose hose. He said he could..but.... He didn't bring any tools with him. He said didn't get the message about the leak. He left saying he would call later that day to set an appt time to pull the dishwasher out. I said, if not today, then you'll call this week right? He said " oh it will be today!" I still have never heard from him or Matty. Their web site looked great. He told me many times how he and matty had worked for 30+years together". But this was the service I got! Be ware!!

The Holo'Imua team are true professionals. When our townhome in Mauna Lani was damaged by a fire…read morelast summer, we were concerned that it would be difficult to restore it to its pre-fire condition. Once we met Ryan, we knew we had the right contractor! He was key in getting us thru the County approval maze, dealing with the insurance adjuster and working thru the alternatives when one of the materials the architect required could not be obtained on-island. The craftsmanship in the work done was outstanding. I am in the residential development business on the mainland and I can truly say that this work exceeds what I have seen from top contractors in California. The attention to detail on our job gave us back the beautiful home we love. I would highly recommend Ryan, Bill and the entire Holo' Imua team for your project...

From the owner: New construction, remodels, additions, fire/ water damage repair & restoration.read more

job took much longer than expected due to delays in materials supply and issues with Covid…read more Workmanship was excellent with meticulous attention to all details. Standing seam aluminum roof with large new skylights installed, including flashing around chimney and dormer. New gutters included. All work completed with precision. All workers were professional in every way. Finished product is stellar. Cost was reasonable. TDS Roofing has my highest recommendation.

Over the course of more than one month, I reached out to this company several times - only making a…read moreconnection when I initiated contact. From the time of initial contact until today, I had a roof leak that penetrated my ceiling that evolved (with recent heavy rains) to two (2) ceiling roof leaks. Nearly every week and a half, I made contact with TDS in an attempt to assess/price the work. I was met each time with casual apologies and weak excuses of why I did not receive a callback, or why staff never showed up to assess the work to be done. I work for an affordable housing development company (likely the most reputable on this island) and have rarely come across such horrible service/bedside manner - service that I would absolutely not tolerate from any contractor conducting work for one of my company's projects. I have decided to move on as, only TODAY, TDS informed me that it would not even be able to conduct the work for another four (4) months. To not have the foresight of understanding a customer's immediate need (even after it had been clearly explained at the onset) is poor business manner and a major disappointment to say the least.

A 20 minute drain pour cost me $300 and it was not an emergency. I told him that in the beginning…read moreand when I got the bill I said something must me wrong. "Nope. That's my fee." I'm on our HOA Board and told him that. I also told him pouring Drano in a toilet wasn't a $300 job. He didn't budge so I told him (Pau) that I would write reviews.

Lack of correspondence, disregard for any planning on the calendar, and expected to show up without…read moreproviding an estimate, other than the response of, 'whats your budget?' And then the quote was $3 under the budget. Poor customer service.