I have been dealing with AAA's claims department for 18 months after a not-at-fault accident…read moretotaled my truck. Their adjuster sent me emails loaded with all-caps threats, exclamation marks, and a "48-hour ultimatum" to pressure me into signing a lowball settlement -- while I was still in active medical treatment with no attorney. When I submitted new medical receipts and documentation of missed work, they responded by dropping their offer by $1,000 within three hours. But the real problem is bigger than bad customer service. While pressuring me to settle, AAA's system sent me an email with someone else's personally identifiable information attached to my claim, a completely unrelated person whose identity was pulled from their system and leaked directly to me. I reported this to AAA's Privacy Department and weeks later, still complete silence. No acknowledgment, no investigation, nothing. They will aggressively rush to close your file but won't lift a finger when their own system exposes someone's private information.

Nothin but 5 Stars this time. All automated too! How often does that happen?…read more 3rd battery,3 different vehicles in 6 years! After a seven hour drive I pulled into my driveway in Port Aransas Texas. Unloaded my truck and hopped back in to head for a cruise on the beach. Nothing! It was obvious that the battery was fried. What luck though. It could have happened on the road but didn't. A quick call to triple A And next thing I know, a super courteous young man had replaced my battery a mere 1 1/2 hours later .

Brenda planned a fabulous trip for my husband and me to Italy recently. She really listened to what…read morewas important to us and planned a very well thought agenda! Italy has a lot to offer, but the trip was so well balanced. I never felt rushed or that our days were jam packed while still feeling like we conquered a lot. The hotels she suggested were in the best locations which made getting around easy. My favorite day was my birthday. She booked us a private driver who drove us around Tuscany. We tasted amazing wine, saw the most beautiful sunset and had some of the best food ever! We also learned some interesting history from our driver who grew up in Florence. It was a great use of our time. We never would have seen everything we did if we were on our own. Brenda was always quick to respond while planning. She loves what she does and you can tell she wants to plan the most unforgettable trips for her clients. She even kept us updated on things happening during our trip. The public transportation was on strike while we were traveling to Venice. She made sure we had all the information we needed to get to our destination. Her tips and suggestions were spot on and we had no issue getting from the train to our hotel in Venice. I will recommend Brenda to my friends and family for their next travel adventure!! Thanks Brenda for the unforgettable memories!

Brenda did a great job Helping me plan a summer cruise. She did a wonderful job setting everything…read moreup and guiding us through the process. She also got all the proper paperwork ready and insurance! I will definitely use her again

My friend recommended this place long time ago,saying that this is the agency she always books her…read moreflights with. Although I have not booked any flight from them, I wanted to commend them for being very honest, fast, and nice. I requested plane ticket information from them twice via email, and they have given me very honest and kind responses in a couple of hours. Some other agencies responded back with more of their profit on my mind, but mister Chad Kim responded me with my interest, which was looking at other options first, and actually recommending other options. Thank you Mister Kim. People like you don't come by that often. I will be recommending your agency to everyone else.

Not sure how I came across these guys - maybe by a recommendation. Anyway I booked flights with…read morethem first about two years ago. They were great. I booked flights again with them this time, for myself and for my sister who is in a different city, on a short notice at a peak holiday season. They go out of their way to find the best flights and times for you. After my ticket was issued, they even got back to me saying they found a better time and seat and offered to change my ticket. This was totally unnecessary on their part but was of course really appreciated. I would reach out to them for all air travels to Korea from now on and will recommend to my friends.

I recently returned from an amazing trip to Europe and it wouldn't have been so amazing without the…read morehelp of Cindy at Crafty Neighbor Travel. Trying to plan a trip to visit three different countries quickly became overwhelming when I tried to book myself. Cindy was able to jump in to handle everything and take away all of my anxieties. Cindy took all of my needs seriously and was always available to answer any questions with a smile over the phone. She was extremely patient with me and kept me on budget. When it came time for the trip, everything was handled and Cindy prepared me with confirmations and contact information for everything. The whole trip and experience with Cindy more than exceeded my expectations. I would love to work with Cindy again and would recommend her to anyone looking for a great trip.

From the owner: Crafty Neighbor Travel is a full-service agency, specializing in cruises, group travel, and…read morescrapbooking retreats and adventures. We can work with individuals and groups of any size to any destination. Our goal is to help you plan the vacation of your dreams, including flights, hotels, cruises, car rentals, vacation rentals, weekend get-aways, sporting events and attractions. We can accomodate groups of any size: personal, family, friends, work, large groups and much more! If you are looking for something in particular, please let us know!

Absolutely the WORST service I have ever received in my life! Inept, unprofessional and rude…read moredescribes my experience.

Something is seriously wrong with this place, almost every time I come to get my massages at the…read moremassage green i can hear this bumpy loud music coming from the other suite next door, the odd thing is many times such as this time, the travel place is closed and no matter if I come at 9 am or 7 pm most times i hear this stupid loud music. I mentioned to the staff over here previously but they said there was not much they could do. I have tried to confront the travel business about it but every time i go over there the place is closed, so i don't know who or what is inside but they really should consider that there are 2 massage places on both sides and i am sure that i am not the only one being bothered by this. seriously wear headphones, i shouldn't have to find another spa because your workers are loud! For some reason i had to post this review twice since it was hidden the first time on google. if necessary i will ask my friend to help since it appears the review on google was hidden again

My honeymoon in Hawaii was awesome!!! My fiancée and I knew we wanted to go to Hawaii , but were…read moreunsure where to stay, how to get there and what to do on the island. The owner of Castle Hills Travel, Byron Garvey, found us a beautiful full-service resort called Turtle Bay Resort on the North Shore of Oahu. He found us a package deal at a great price that included a balcony room with an ocean view, free Luau, free tickets to the Polynesian Cultural Center and a rental car for a week to explore the island. He also gave us suggestions for excursions and sightseeing. He even booked us on some great flights at good departure times to get us to and from Honolulu. If you're starting to plan your honeymoon, I'd recommend you call Castle Hills Travel and let them help you. It will definitely be worth it!!

From the owner: We help plan and book U.S.& International trips, tours and cruise vacations for individuals,…read morecouples, families and groups. We also have expertise in destination weddings/honeymoons, church and school trips. We represent 100's of travel suppliers to help us provide memorable travel experiences for our clients.