We recently used Shangri-La World Travel for the first time for our first river cruise. We worked…read morethrough Taryn Stevenson and she was amazing. She arranged everything from hotels to being picked up and dropped off. It was seamless for us. All we had to do was enjoy and enjoy we did. Taryn recommended AmaWaterways which proved to be amazing! We are already talking with her about a future trip we want to take to include different locations than a regular cruise. We can't wait to work with Shangri-La World Travel again.

Our travel group of 8 and been using Shangri-La Travel for number of years. The entire staff is…read morevery helpful. They take all the stress out of traveling.

Judi is the owner of this Coppell, Texas based travel agency. She specializes in family and small…read moregroup travel to locations throughout the world. Her clients consult with her regarding their travel needs. For more than two decades she has been helping clients and their families fulfill their dreams. She has found value based travel for me and my family on many occasions.

Brides and Travelers beware of Mallory Jones of YDIV Travel…read moreThe bride and groom used Mallory Jones as their wedding planner for their dream wedding to the Amalfi coast. Strike 1: A few weeks out from the event the bride reached out to us to ask for our confirmation number for the booking of the rooms. We had never received any confirmation number. The bride was told we had not paid. We then had to produce proof that we had paid the $2800 to Ms. Jones. This was extremely concerning that she had no record of our payment which was made months earlier. Strike two: Upon arriving in Naples we were supposed to have transportation to and from the hotel to the coast, which was 1.5 hours away from the airport. Ms. Jones mistakenly cancelled our return ride. When I asked her to undo the mistake, she would not help or give me a refund for the cancelled ride. Mallory said it was a package deal and I was just out the cost, which was going to be $140 euro. Strike three: After four nights into our five night stay, the hotel let me know that we were scheduled to check out the next day. We had paid for five night. We were now without a hotel. Mallory had decided to go on vacation the week of the wedding and was difficult to contact. The hotel said we could transfer to their sister hotel if we paid an additional 350 euro. After a stressful night with little sleep, we were inconveniently relocated to the sister hotel which was not as nice and the additional money issue was corrected. After the mishaps and paying additional monies, I would never recommend Ms. Jones or her company to any traveler because of poor communication, unprofessionalism, and the coordinator being on vacation during the event. If I could I would give Mallory Jones 0 stars.

I had the best experience ever. Yolanda helped me plan a trip to Dubai and the way she handled…read moreeverything was extremely professional. She assisted me from the beginning to the end of the trip. Never received over the top customer service like that before. I have already recommended her to several people.