RUN! absolutely the worst place to take your vehicle. I was overcharged for service on both my…read morevehicles. he will overcharge you on parts and labor and not even fix the problem. $4100 for front end work on a old dodge Cummins and $9000 for the same thing plus front and back shocks on a 2007 Silverado. Mark is a liar and and total POS.

Great staff, great owner. If you're worried about getting ripped off by a mechanic, don't worry…read moreabout that with these guys. They've been great with working me in when they could, but even if I've had to wait a couple of days they get it done quickly and correctly.

Stopped in to get a t-shirt and of course they were getting ready to close but the retail lady was…read morereally nice and told us take our time. She was super friendly and the store was really clean.

I truly enjoy this store., beautiful merchandise and everyone is super friendly!Fantastic sale for…read morethe 4 th! They're also having a BBQ with live music today 7/1/23

Called to get an estimate of getting brakes changed and they would not give estimate over the…read morephone. They wanted me to schedule service, drop off, and they would have to put parts in accordingly to get quote. All he could tell me was they run about $900 on the higher end for front and back. What company now a days can't take 5 mins and look up what it would cost for a brake change??? Called Mavis across the street and gentleman politely looked up within 3 mins and quoted $419 for front and back.

Good personnel and quality workmanship. Don't try to sell…read moreyou what you don't need. Carry good stock in tires .

Bought a 6x12 new trailer from Beam. They are essentially everything you want with buying a…read moretrailer: (1) Best price around, period. (2) Amazing customer service. Called them about one I saw online, had me in within an hour to check it out, up front with everything opened it all up and signed the deal. Had issue with debit card bouncing (common issue) from going over daily limit, they said no problem and stayed an hour past their closing hours for me to come back after work and pay/pick it up. Had it pulled up ready to go, tires checked and lugs tightened, lights checked, all the goods. Easy instructions for getting registration, registering warranty, all the goods. Good as it gets, highly recommend for anyone in Mooresville and the surrounding area.

I bought a trailer from Alex and Sam. The quality was excellent the price was very good and the…read moreservice was outstanding. I will be a repeat customer.

I have taken both of my dodge chargers here for exhaust I do not trust ANYONE else but Johnny and…read moreDoug, they do exactly as I ask and have great alternatives also! Very knowledgeable men! They are very reasonable priced. The best little spot in town!

Had great experience here fast friendly and professional. fair prices and good workmanship would…read morecome back. highly recommended

This is a hard one to write. I do NOT give bad reviews. I just don't. I loved this place, the…read morepeople, and referred so many people here over the years. I'm very sorry that I did. We've taken no less than six German vehicles here. They've grown and gotten busier. Change is NOT always good. Things get missed. People get distracted. Customers get overlooked. I took my GL in for a hard downshift and was told in no uncertain terms what it needed - a transmission service would fix the issue. The "diagnosis" from the tech (which I have a photo of) showed no issues - green all the way. Paid nearly $650 and got the vehicle back - with the exact same hard downshift - NOTED in the tech's notes. I have a photo of that as well. I spoke to April about the issue, that the hard downshift was still present. She said it may need a second $650 transmission service. I asked point blank if anything was wrong with the transmission and was told no, dismissively. Needless to say, the hard downshift did not magically repair itself. I asked around for a reputable Mercedes tech and was provided the name of Carolina Auto Direct in Lincolnton. I also got quite a few similar stories from people about Master Tech during these conversations. Carolina Auto Direct quickly diagnosed the issue - a solenoid was needed! $1700 for the repair, which of course includes a transmission service. The $650 I paid to Master Tech after giving them THOUSANDS of dollars over the years stings. It hurts even more that I tried to get them to do the right thing and give me a refund and got a whole lot of denials. Lesson learned. Thankfully, the issue is resolved before it turned into something worse - thanks to Carolina Auto Direct, where our Mercedes vehicles will be going from this point forward.

Excellent service and quality of work also excellent.recommend thiss sitefor auto serviceread more

Called to set appointment for jet ski service and asked if my request could be met(diagnostic…read moreprintout, tuneup, test run on the water I would pay for test run). Was told by service manager Chris, no problem. Dropped of jet ski. At drop off service manager said my Kawasaki ski was a pain and I should had bought a Yamaha. Called three wks later after not hearing. Was told work was done but no test run. Called back two weeks later still no test run. Lots of excuses ( rain, trash in water, to cold outside) it's been sunny and 68 the past week. Called and inquired as to the work done. Service manager acted like he had no idea so I talked to mechanic that worked on it. Changed plugs(4), oil and filter change, no diagnostic print out, $338.00. Went to pick it up, I it dropped of covered with custom cover. Picked up uncovered, parts were lying on my ski, when I inquired, was told by mechanic that he had left them on my ski after using it as a table while working on someone else's equipment. Addressed service manager of my discontent and he told me I wasn't going to be talk to him like like that. All I had asked was why what's t I asked for wasn't done like he said he would do in the beginning. Extremely bad behavior and attitude from a service manager, $338.00 for plugs and oil change, 5 weeks and no test run. Will never return nor would I recommend service dept for any work. Jason

This is probably my favorite motorcycle dealership in the area the guys are always knowledgeable…read moreand willing to help. Steve and Tonya run a great operation. Keep up the good work guys

Came here with an emergency tractor tire and in 15 minutes had me back working again…read moreShout out to Steven Le for all his help!!!! Can't say enough good about this place. Over the past 5 years they have been my go to!!!!

No covid precautions what so ever. No staff wore masks nor were customers advised to mask up. Over…read morea 2 hour wait. Myself and 1 other customer in waiting room. Eventually I walked outside to see my truck up on Jacks wheels off but no activity in the garage. Their prices are competive.