They were easy to work with and did a good job refinishing my hardwood floors. The painter who…read moretouched up the shoe molding could have done a better job not getting paint on the hardwood but overall I was pleased.

I'm grateful to this company for providing great service and delivering a beautiful finished…read moreproduct. I was looking to swap out carpet in master bedroom to match the rest of the house type of wood floors and I wanted to restain the floors to a darker color. Sandra and her brother worked with me to help me match and order the exact same type of wood planks for master bedroom that was already in the rest of home. They also helped me find the darker stain I desired. This company is professional, reliable, and hard working. They are experts in wood floors and I'm happy I found them. I highly recommend giving them a call if you need help with your wood floors.

EXCELLENT experience! We got both, hardwood and carpet installed in our house for the last two days…read moreand we are more than happy about the outcome! When Cody (salesman) arrived for the measurements we instantly felt like we made the right decision: professional, knowledgeable, and a great sense of humor! He even said the crew would be able to fix some of the hardwood floor that a different company had installed previously in other rooms of the house! On both days the two teams arrived on time and showed a very high level of professionalism. They worked fast and efficient and did go the extra mile and fixed already existing hardwood floors. The new carpet and wood floors look beautiful and absolutely flawless! Bottomline: High quality for a reasonable price! Wish we had more rooms and space for this company to work on! Definitely recommended!!

We've had several floors successfully installed by Dalton West. Both carpet and engineered wood…read moreinstallations went well. Nolan, Victor, and the team delivered great service!

Our house went through a serious water leak disaster -- damage spread across the bathroom, bedroom,…read moremain hallway, and a storage area nearby. It was a lot to deal with at first, but Shamas and his crew took charge of the whole thing, including coordinating directly with our insurance adjuster and staying patient through all the paperwork and back-and-forth. We picked out a bunch of our own tiles and materials from Amazon and other online stores, and Shamas had no problem incorporating them into the project. He also pointed us toward more budget-friendly options when it made sense, and threw in some design suggestions that ended up being some of our favorite parts of the finished space. The end result speaks for itself -- every room was brought back to life, and honestly looks better than before. The craftsmanship and attention to detail were top notch; you'd never guess the place had been through that kind of damage. On top of the great work, Shamas and his team were just really easy to deal with -- quick to answer the phone, always punctual, and kept us updated the whole way through. You could tell they took real pride in getting things right. If you're facing major water damage and need a team that can manage the insurance process and deliver a beautiful restoration, Shamas is who you want.

Finding high-quality engineered oak planks for the downstairs area went smoothly at this showroom…read more Edward provided detailed specifications on wood grades and wear layers, helping narrow down the selection to a durable, matte-finished option. The ordering process was simple, and the material was delivered in perfect condition.

If I could give them a zero, I would. They lied about being able to match the wood in our home…read more Then, told us it was our fault for believing the manager that gave us the information even though they admitted to not following their own policies. We also noticed imperfections in the wood and we still haven't had anyone come out to fix it. Please do not give this company your business. My husband and I learned this hard lesson, so no one else will have to.

We experienced exceptional service from the staff at the store, helping pick out the right…read moreproducts, to the installers who did an outstanding job. I went into the store several times looking at the products and talked to the sales force and explained what we were looking for and they came up with the perfect recommendation at a very reasonable price including installation and no interest when financing. The installers were very professional and fixed the only item we found prior to finishing the job. We highly recommend them. thank you all for your professionalism and workmanship.

September 22, 2025 I…read morelooked at quite a few carpet sales companies online before deciding which one to visit. I ultimately chose Kemp's Dalton West in Newnan based on their excellent reviews and what seemed to be fair pricing, according to other customers. Kemp's has a well-organized showroom with a wide variety of manufacturers. We looked at Karastan and Masland, which both offered beautiful carpets that should hold up well under heavy foot traffic and with pets. What sealed the deal for me on Masland over Karastan was their customer service. I had a couple of basic questions, and needed some samples. The store didn't have the information on hand, so I reached out to both manufacturers directly. Karastan couldn't answer a simple question about which carpets had a particular feature unless I manually went through all their options and followed up with a call. Masland, on the other hand, had the answer immediately. They were able to tell me exactly which carpets matched my requirements, including weight, materials, and features right from their database. Not only that, but the representative also mentioned they own Dixie carpet, and recommended a few of their carpets that met my needs as well. I worked with Michael Snyder at Kemp's Dalton West. Michael was knowledgeable, took the time to answer my questions without rushing, and helped clarify the details I had researched online. We had to wait a few months after our initial visit for another part of our project to be completed. Even though we live down in Forsyth, and Kemp's typically doesn't serve that far down, they made it work and sent a crew. About ten days after purchasing, the carpet was installed by Javier Hernandez and his team. We've moved 14 times in 35 years and have had carpets installed many times. Javier's crew is by far the best we had install carpet. Their precision in cutting around baseboards, door frames, closets, transitions, and seams was unmatched. They were careful in our home, cleaned up everything, and even vacuumed afterward. My wife and I are very satisfied. Thank you, Michael, Javier, and the entire team, for a great experience.

Completely satisfied experience from the team at the store to the installation. Could not have been…read morebetter. I have already referred Kemp's to a coworker who is going to be redoing their floors.

This company was quick, professional, and priced correctly. We even had a scratch on the new floor…read morefrom when they moved the furniture back and they came back out and replaced the boards that were scratched. My floors look amazing!

From the owner: We have over 25 years of experience in the flooring industry. We will make your job easy as we are…read morea turnkey operation. While we will still install customer provided material, we also will take measurements, and show up at your doorstep ready to work with all materials!

Let me start by saying that my husband and I are blown away by the work of Chris and his team. We…read morewere buying a new home with old, outdated hardwoods throughout and wanted to get them sanded and refinished along with renovating the staircase prior to moving in. After receiving various quotes from other flooring companies, we went with Chris because of his fair pricing, personable and welcoming nature, positive client reviews, and quick turnaround. He listened to exactly what we wanted and executed from there on out. When we saw the first round of sample stains, they weren't what we envisioned for the house. Instead of getting upset or talking us into something we clearly didn't want or love, he told us to come back the next day and he'd have some new ones for us to check out. Sure enough we found exactly what we wanted in that next round. Chris walked us through the entire process step by step, with patience as we asked and text him a million times. I'd go with Chris a million times over for any flooring project we have in the future and you'd be lucky to have him too.

Excellent professional service, they did my whole first floor, looks great! Job done quickly and…read moredone right.

Extremely skilled at what they do. Goes above and beyond to give their clients the ultimate…read moresatisfaction. The technician are so kind hearted & pleasant. Highly recommend to anyone needing carpet, rug & tile cleaning. My house floors looks brand NEW again. Will definitely be using them again.

I don't need a carpet cleaner all the time but when I do I call New Wave Carpet ! From the first…read moreinteraction with prices and setting appointments.. they were awesome ! They communicated to us to let us know they were on time and they would be at the home soon.. They showed up early and (on time). And finished when they said they would. The carpets look almost new again ... they spent the time to pretreat and clean the 5 bedrooms.. closets and 15 stairs! They did an awesome job and I recommend them to anyone who likes great service and performance ! Thank you New Wave Carpet!