I've been going here for years now. Very well stocked, friendly but most importantly extremely…read moreknowledgeable staff. The customer service they provide sets them apart in the industry. Go check them out, you won't regret it. If you need an expert advice, see Nick.

Over priced owner always complaining grow green rite down the street better service way less…read moreexpensive

This place really does have something for everyone! Came here for a fun afternoon of browsing, and…read moreboy did it deliver. Could easily spend hours here and not even hit every corner. It's a maze of every second hand treasure you could think of. My favorite was looking at all the vintage clothing. So many gorgeous sweaters- even 100% wool. I found the clothing prices to be a bit steep for secondhand, but most were quality materials so I get it. Didn't find anything to purchase this time, but if you like to window shop like me, then this is still the place for you!

Lost of stuff to look at. Some nice treasures were found. Staff was very friendly and helpful.read more

Seems to be a little odd, but this was my first time visiting a true antique store of this size. I…read morehave been missing out! What a wonderful gem in Williamston! Really enjoying and interesting to see and be able to pick up and admire items, pieces of history and fun slices of past times! It was like a trip through time! I will have to come back because there is so much to see. This experience is just so special! Even the bathrooms were filled with antiques (and well taken of). They allow people to browse, chat and take in the experience! Many pieces were affordable as well! So many treasures! Lots of parking too!

Great place! We'll lit, good size booths, wide isles and pretty clean! Good variety and spread out…read morewell so you had variety in every row. Some retro, some vintage and some true antiques. Booth numbers and aisles confusing but we think we saw everything. Prices were somewhat higher than some we've visited in the area.

Two stars only because we like Bernie, our sales guy. He was great…read more We ordered a dining set back in 2023. It came and we thought the color seemed off but we figured sometimes hard to gauge how a table will look based on a small sample. So we carried on. Didn't love the table but also didn't hate it. But we were very aware it didn't match our kitchen cabinets that we matched up the sample with. Fast forward to this summer when we decided to order a coffee table, an end table and entry table in the exact wood and finish as the dining table because with an open concept living concept the last thing we wanted was to to add another shade of wood to the layout. It was already off given the difference in the shade of the table vs our cabinets, which was supposed to match or at least be close. Everything was ordered to match. Yay! Then they deliver the coffee and end tables and they are the EXACT color of the original sample we used to decide on our dining table but definitely NOT the color of the dining table. We loved it but it confirmed-something/someone messed up our dining table finish. They sent out someone to take pics after we reached out.. It's obvious. After a few weeks we then hear there's nothing they can do. Sooo, they mess up, offer no explanation (or even an apology) and....that's it? Very disappointing. At the very least, own your mistake. You're better off at IKEA where you'll know the furniture matches.

As an Okemos native and firm believer in shopping local, it is unfortunate that my experience with…read morethe Pilgrim House was a bad one. I purchased a Bassett leather sofa and reclining chair as well as the extended warranty for both pieces the end of August. 2023. By May 2024 the finish on both pieces of furniture was starting to peel and a stitch coming loose on the seat of the sofa. I contacted the warranty company sending close up pictures. I was told that this was "clearly a manufacturer's defect" and to contact Pilgrim House, which I did immediately. A home visit was scheduled a few weeks later to have someone from Pilgrim House repair department view the pieces. A couple of weeks after the home visit I received a call saying they were contacting Bassett about the problem. Another 3-4 weeks later after my numerous attempts in to find out if Pilgrim House has heard anything I was told they would contact me. Finally at the end of August 2024 I received a call from the Pilgrim House repair department saying Bassett would not do anything more than send a tube of paint to color in the areas that were peeling. I then asked to speak with the owner of Pilgrim House. He returned my call me a few days later. After expressing my shock and displeasure with the proposed resolution, he told me there was nothing more he will do. I asked if he would be satisfied with that answer. I reiterated that the problem started so soon after delivery and I purchased the extended warranty, I was told by the owner in a most unprofessional way that there was nothing else he was going to do. Obviously customer satisfaction was not a priority. It took almost 2 months for Bassett to send the paint and then wait for the repair visit where the paint was applied and the loose stitch fixed. I WOULD NOT recommend Pilgrim House and DEFINITELY would not recommend buying the warranty unless you use knives and sharp tools while sitting on the furniture as that would have been covered.

My mother bought a leather sofa and recliner. Tina was very helpful in the planning stage, which…read moremade that part of the process nice but we were very disappointed to see the quality of the furniture that was delivered. Tina is a

I went to buy some hand blown Christmas tree ornaments and I loved them so much I've gone back and…read morebought more an additional two times! Charlotte was very helpful in showing me all the different selections, even the ones that hadn't been put on display yet! I'd like to add that these handblown, painted and etched ornaments benefit the organization Women At Risk or WAR, Intl. so it's also for a good cause.