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    Custom Smile

    5.0 (1 review)

    Services - Custom Smile

    Cavity treatment

    Dental exams

    Tooth filling replacement or repair

    Custom Smile Photos

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    14 years ago

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    Nielson Dentistry

    Nielson Dentistry

    4.5(30 reviews)
    0.1 mi

    When my dentist retired, I was apprehensive about finding a new provider. It seems like these…read moredays, practices are sales driven and not service driven. Who wants pressure to buy at the dentist, like a used car lot? I looked up Nielson Dentistry and the reviews. People said that there was no sales pressure, and they felt very comfortable. I could not agree more. I wish I could have them clean my teeth every day. I love going to the dentist. ..it's like a tooth massage! The staff is so friendly, and always remember you. Even though I go in just twice a year for cleanings, the staff is like family. If you are nervous about the dentist, give Dr. Nielson a try. His staff will put you at ease. So will the tv you can watch on the ceiling, on any channel that suits you. They are thorough, and I always feel great afterward. I would highly recommend Nielson Dentistry, and hope he's around for a long time!

    At first, I was very pleased with Dr. Nielson's practice. His technicians are all very thorough and…read morefriendly. At the time I had only experienced Dr. Nielson through brief exams. In May of 2024 I came in for an exam due to cold sensitivity and intermittent sharp pain. Dr. Nielson performed a basic root canal cold test and did X-rays and said that I was likely grinding and clenching in my sleep from stress. Over the next 4-6 weeks I continued to have intermittent, now excruciating pain. Due to being told by dentist that it was not a tooth injury, I assumed that it was not a dental issue and explored pain management at my PCP. Around 5 weeks later, out of desperation, I returned to have another look. This time, Dr. Nielson said he could see a fracture with the naked eye. I begged him to extract it that day and he placed a bone graft. At this point I was frustrated that I had been told my pain was due to stress clenching when it was the beginning of a catastrophic dental injury. Due to financial constraints, I had not paid off my balance from the bone graft that Dr. Nielson had placed when several months later I came in for additional pain in another tooth. Dr. Nielson concluded that I needed a crown and he completed the work well, with skill, and a nice bed-side manner. At this point, despite feeling that my pain had been dismissed, I was still happy with Dr. Nielson's practice. In an unfortunate turn of events, we lost our dental insurance in between the crown preparation and the crown placement, so it was no longer covered, leaving us with a $1400 bill. Dr. Nielson said that he would not treat me until that balance had been paid off, citing the delay in paying for my bone graft in a timely manner. Being low income, I set up a monthly payment plan. Regardless of having money reliably debited from my account for 12 months, Dr. Nielson would not place a crown where my extraction had been (despite me being in a temporary healing cap for over a year), nor would he allow for covered cleanings. The moment my crown and bone graft had been paid off, the front office contacted me to schedule my crown for my extracted tooth. I hesitated, due to my experience and the distance of the practice to my home, but then I began to have intermittent pain under the tooth where Dr. Nielson had placed the crown. I made an emergency appointment. When Dr. Nielson came in he was clearly irritated and made it very apparent that he was not happy to see me. He rushed through a cold test and then told me, once again, that I was stress grinding at that he could see a fracture. He attempted to end the visit and I decided to advocate for myself this time: I said something like, "The last time you told me that it was stress grinding I had a crack from my crown to my root 6 weeks later and you had to extract it. Are you sure we don't need to do anything?" He brusquely told me to buy an over the counter mouth guard and left: Three days later, I received a letter from Dr. Nielson would no longer see me due to the deterioration of the patient-doctor relationship. I do acknowledge that it took me a year to pay off a procedure, but it strikes me as irresponsible to refuse to treat someone while they are, reliably, and good faith, making monthly payment with the clear disclosure that they are low income. I also feel that this an example of woman's pain being dismissed as "dramatic" or "anxiety/stressed based" when they could truly be catastrophic dental injuries. When I advocated for my own body, I was treated with rude detachment and released from the practice. Dr. Nielson is a skilled dentist and his hygienists are friendly and thorough. However, the dismissal of my pain and the ultimate ending of being released from their care upon advocating for my own body lead me to give this practice a negative review and I especially caution women that their pain may be minimized.

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    Nielson Dentistry
    Nielson Dentistry - Dr. Nielson and family

    Dr. Nielson and family

    Nielson Dentistry

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    Gallery Dental Studio - Waiting area

    Gallery Dental Studio

    5.0(8 reviews)
    0.1 mi

    It's a very scary thing to go to a new dentist....if you choose the wrong one you can end up paying…read morefor things you shouldn't pay for or end up with serious damage to your teeth. Ive had three great dentists, two retired and I moved away from the last one so my expectations are pretty high. I found Dr Birch on instagram search for dentists that do exceptional veneers, and other cosmetic dentistry and if you check out his instagram account you will see his incredible before and after pictures. Ive been here three times now, and they have all been great experiences! This office is absolutely beautifully new, and spotless. Each one of the staff members is very sweet and personable. Dr Birch's equipment is state of the art, and besides that he's is a great dentist....knowledgeable and honest! I look forward to being a patient here for a long time...thank you Dr Birch! P.S. check out the Gallery Dental instagram page. @gallerydentalstudio

    As a new patient to Gallery Dental Studio, and as somebody who has not been to a dentist in longer…read morethan I would like to admit, I was not sure what to expect but I knew that my health is most important and it was time to tackle my fears. My anxiety was through the roof around this experience, and everyone in this office has been so kind, patient, and understanding of my anxious situation, and their friendliness has really helped to put my nerves at ease. Dr. Birch is awesome and explains in great detail everything that he is seeing on the x-rays and photos, and he even thoroughly explained to me step-by-step what he was doing in the procedure to fix my old fillings. The office itself is beautiful and super modernized. Each patient room has its own television for the patient to watch Netflix during procedures. They also have popular music playing throughout the office so you can jam out during shorter visits. Can't forget about the beautiful entryway that greets patients and includes cold water and even a Keurig coffee maker. They make you feel at home as much as possible! Thanks to Gallery Dental Studio for helping me get track to dental health and wellness!

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    Gallery Dental Studio
    Gallery Dental Studio
    Gallery Dental Studio

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    Custom Smile - generaldentistry - Updated July 2026

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