I called for a tow from Northeast El Paso to the Eastside and was quoted $149. I provided both the…read morepickup and drop-off addresses up front, and the company had that information for over 45 minutes. The driver arrived quickly, loaded my truck onto the flatbed, and only after my vehicle was fully loaded told me there was a "price change" and that I needed to call his boss. When I called, I was told they "didn't account for mileage" and the price was now $220. After pushing back, they lowered it to $200. This is a classic bait-and-switch. If mileage wasn't accounted for, that should've been caught before dispatching a driver, not after my vehicle was already on the truck and I was effectively stuck. Quick response time, but the pricing tactics were dishonest. I wouldn't use them again and wouldn't recommend them unless you're okay with the price changing once they already have your vehicle.

Pedro Gonzalez and his crews (mechanic, tow driver) did an amazing job. I was stranded on I-10…read moreinterstate, took my car repaired and replaces my serpentine belt and air compressor all within 9hrs spand. A Royals Towing went above and beyond, now that's what I called service. If you need your car repaired right away, Pedro and his crew of teams can do the job. 5 stars and more. Great Job, Pedro. Thank you and your crew. Amazing!!!!

Medina Towing was everything you could hope for when you're stuck and need a tow…read more Friendly dispatcher and a well equipped, professional driver at a reasonable price. Recommended AAAA++++

Absolutely amazing service! From start to finish, they were fast, professional, and incredibly…read morehelpful. I've used towing services in El Paso before, but none come close to the level of care and efficiency this team provides. They went above and beyond to make a stressful situation easy to deal with. Without a doubt, this is the only towing service I will ever use again in El Paso. Highly recommended anyone in need for a tow use Medina Towing you won't regret it

(2018) I was in a moderate accident in February. The other car drove away but unfortunately my car…read morewould not move. While waiting for the tow truck to arrive I called around body shops and searched various user review sites. Being new to El Paso I chose the one I found with the most descriptive reviews: Southwest Body Shop. I called ahead and sent pictures to the owner, Jesus, who was quick to respond. So I had the tow truck driver take it here. The process was pretty straightforward from there; where my insurance was actually the one lagging behind. The body shop had identified the issue and told me what they found damaged with my car within 24 hours whereas my insurance took a week to send a representative to see the car. After my insurance got their lives together the body shop began ordering the parts and the repair was underway. They kept me updated with daily phone calls, because I was antsy about my car, and couldn't wait to get it back in my hands again. The owner himself even sent me pictures of every part they replaced! TL;DR: Great communication, friendly staff, and descriptive updates about repairs from first contact to receiving my car back.

I'm very happy with my experience, they were very fast, efficient, and professional. They gave me…read morecourtesy calls throughout the entire process and the trailer came out looking exactly as I'd hoped. My endorsement I would recommend to anyone!