Absolutely terrible experience with Tire Engineers/Express Oil Change in Columbus, Georgia. I…read morebrought my 2020 BMW X1 in for a routine oil change and left being told my oil pan supposedly failed due to "normal wear and tear." After getting a second inspection, I was informed the drain plug appeared over-torqued, the oil pan appeared stripped/damaged, and TWO gasket rings had been installed on the drain plug, which I was told is NOT standard procedure. What's even worse is management admitted the second gasket ring was not documented on the invoice, yet continued trying to use the invoice as proof that everything was done correctly. That makes absolutely no sense. If the actual condition of the vehicle does not match the invoice, then the invoice is inaccurate. The store manager, James Dykes, and the regional manager, Scott, both refused accountability and repeatedly doubled down despite the discrepancies. Instead of addressing the issue professionally, I was interrupted, spoken to disrespectfully, and treated as though I did not understand what I was talking about. Scott also refused to provide his contact information and instead chose to call me from a blocked number. The entire experience felt dismissive and incredibly unprofessional. People trust businesses like this with their vehicles and safety. Most customers are not mechanics and rely on these establishments to properly service vehicles with honesty and integrity. My vehicle was not leaking oil before being serviced here, and now I'm dealing with damage and additional expenses that could have been avoided. I strongly encourage anyone using this business to get second opinions, inspect their vehicles thoroughly after service, and keep all documentation.

Prices are extremely high and work isn't the best. Check elsewhere. Try Integrity or Glover's and…read moreget quality work at a cheaper price.

Went to get my battery replaced, went super smoothly and the Customer Service was fantastic (Zeyad…read morehelped me out)! Plus, a small military discount was nice.

Went in to get a battery tested and buy some wiper blades. There were no other customers. There was…read moreone employee, clearly very busy. I never saw him, but he was in the back. He took phone calls and sounded distressed about his workload. I hung out by the counter, waved, said "hello" and never got an answer. The door has a loud bell when you walk in. Drove next door to Autozone, where they had 3+ employees working. Greeted me with "good morning" tested my battery, got me a replacement, did everything for me, etc. They were also busy with phone ringing constantly but handled everything spectacularly. Summary: O'Reilly's under-staffed, but luckily next to an AutoZone that will handle your needs quickly!!

Shout out to Morgan Pagan Auto Zone Hwy 80. Morgan was very professional and highly knowledgeable…read moreconcerning all of my questions and concerns. Thanks for being patient with me due to my lack of knowledge. You rock! Tonya Jamieson Current customer

Went into the store with some trouble with my headlights, the employee jack took the time to help…read moreme not only fix my problem, but also educate me on a little stuff I didn't know before. He was very helpful, kind and knowledgeable.

Hero mechanics at Gateway Tire & Auto on Pepperell pkwy! This poor kitten rode under the car all…read moreaway from Phenix city, AL unknowingly. It was stuck behind the grill. We tried and tried to get it out with no success. I called gateway tire because they were close by and they offered to help. We carefully drove the car over and the guys successfully rescued the kitten for no charge.

5 star service all the way. I was traveling to western…read moreGeorgia from north central Wisconsin when my 2004 Dodge truck failed to start at the Super Walmart in Opelika Georgia on Pepperell rd. One of the employees there at Wal-Mart auto center highly recommended Gateway Tire & Automoive just down the street. I had AAA tow my truck there after I saw good reviews on them on my phone. When the tow truck driver took me and my truck there they were very busy, I explained that I was just passing thru and don't have any friends nearby to help me as I didn't plan on anything more than sleeping here last night and continuing on my journey. They got me right in, figured out what I needed and fixed for less than I anticipated and had me down the road within a few hours. I highly recommend this place.

Excellent service!! Went there to have a tire repaired after getting a flat on the interstate…read more Unfortunate for us the tire was done but they had replacements available the next morning and we were back on the road before 10:30am!! Highly recommend!!

H&W Tire replaced my son's engine. They were honest, timely and fair pricing. They were so much…read morehelp!!!

I was on the road coming back from a family funeral, and one of my windshield wipers popped off of…read morethe arm. I was able to stop at Advance Auto Parts, in Tallassee and they not only found the part I needed, but worked extra hard to get my name out of their system in Georgia, where I live, so that they could give me a new wiper under warranty. These guys go out of the way to help you!

Auburn Tire helped me with patching my tire and then when that didn't fix the leak (because a cut…read moreon the side of the tire), they replaced my tire in less than an hour! But, after they replaced my tire they told me I should also replace all my break pads and my rotors... not a cheap fix. I decided to wait and ended up taking it to a place in Phenix City near where I work instead. He told me my rotors are COMPLETELY FINE and do NOT need to be replaced. He told me all I needed was new break pads on the front and an oil change... which cost less than half of what Auburn Tire had tried to charge me. Suggest getting a second opinion after looking into Auburn Tire.

5/17/24 picked up my daughters Jeep…read more Can't say enough good things about Harold and his team here at Auburn Tire Service. Great communication and very knowledgeable of what needed to be done. Honest and professional. Thank you for getting my daughter back on the road!

I am truly grateful for the service I got from Bryan's. He rebuilt my tranny and it has never…read moreshifted as good. Even the day I bought it has never run as well. Joey was extremely nice. He was done in a timely manner. He even put gas because it was low. When I went to pick it up, it was lower than price quoted. The quality and value was more was through the roof. His quality team of experts were nice and knowledgeable. I would recommend over any transmission service. I will only use Bryan's for any further service and repair. Thank you Joey!

It's been a while since i took my Dodge Dakota there but man oh man! I will never do business with…read morethem again or recommend them to anyone. long story short.... 4 trips, 8 months and nothing but lies! my truck never got fixed and dude had the audacity to get mad at me because he had to put gas in my truck BECAUSE HE WAS DRIVING IT HOME EVERYDAY AND TAKING HIS KID TO SCHOOL! This place is a joke and a bunch of crooks!