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    Custom TV Mounting Audio Video

    3.7 (6 reviews)
    Closed 7:00 am - 3:30 pm

    Services - Custom TV Mounting Audio Video

    Home theater calibration

    Home theater installation

    Security monitoring services

    3 More Services

    Security system installation

    Security system repair

    TV mounting

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    3 TV outputs covered due to botched installation of wall mount
    Rukiya S.

    I hired this company on 4/25/20. I went with Custom TV Mounting because I was looking for a professional company to mount a brand new LG 50 inch TV I received for my birthday. I have a 15 month old and wanted to ensure it was mounted properly so I was willing to pay a bit more. Unfortunately I received a botched up job for a high price. Derrick installed the TV into the drywall and hid the wires. It looked great from the front but I did not realize until a week later that the wall mount in the back was covering 3 of the TVs outputs. I purchased a much needed Bluetooth transmitter that has an optical cable but could not get it into the TV since the wall mount was installed covering the holes. When I saw the issue I was a bit shocked because Derrick claimed to have years of experience and he left us with this botched installation. I called him and expected that we could easily resolve the problem and he could come back out to adjust the installation. At first he seemed easy going about it and then his temperament changed and he had the audacity to demand an additional $50.00. I told him that was very unprofessional and there was absolutely no reason for us to pay him anymore money to fix the mistake so he finally agreed to come out the next morning at 11am free of charge. Well 11am rolled by and he was a no show so at 12pm my husband called him. Derrick lied and said his colleague was running late and they would be there in an hour. Well he never showed up and blocked my number so I could not get in touch with him. He never had the courtesy to contact us to say he was not coming at all. Please I am warning you not to hire Custom TV Mounting as you may end up with a botched installation and then they will lie about coming out to fix it. Terrible workmanship and unprofessional company. Take this warning and choose someone else.

    AND THIS IS SUPPOSE TO BE QUALITY AND PERFECTION

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    Photo of Brad S.
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    5 years ago

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    3 years ago

    He is the best at the job. And he also have great prices, on time, quick and easy. You just got to love him. Please spread the word.

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    5 years ago

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    Photo of Rukiya S.
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    6 years ago

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    6 years ago

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    Photo of Denise L.
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    5 years ago

    Great and quick installation! Called and was able to get our installation done a few hours later.

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    Philip's Design

    Philip's Design

    4.8
    (83 reviews)

    Responded very quickly and offered to come the same day, on a Saturday, no less, so we appreciated…read morethat. We needed curtains hung. I had started the job myself but got an anchor screw stuck and figured I should have a pro step in so I didn't wreck my new walls. All the supplies were here, placed where they needed to be, holes were measured and marked for custom made rods and drapes. He charges by the hour and moves very, very slow. He didn't have his own step ladder or anchor screws. In the first hour, he managed to put in 3 screws in holes that had already been marked. He claimed he "needed to remeasure" and that's why it took so long, but he used the holes that I had already marked. He also said it was too hard to do with custom cut rods. He also said it wasn't his fault because I had an anchor screw stuck in the wall already, which was the whole reason I hired him. This is what pros do: they come prepared, know the required materials and techniques, and advise the customer on the best way to proceed. I knew we needed to cut it off when he asked me how to use an anchor screw. He didn't know if you needed to pre-drill or not for a very basic and common anchor. I cannot imagine a professional handyman not knowing that. He used a level to stare at the pre-marked holes for what seemed like an eternity, just eating up time. 3 screws = $200. Seems like a nice enough man, but handyman may not be the profession for him, and that's giving him the benefit of the doubt that he wasn't just trying to take advantage of someone he assumed was too naive too know how long the job should take. He became very defensive, making excuses when I said we'd need to end the job at one hour. Im sure judging by other less than 5 star reviews here (that I really wish I'd have taken the time to read) he will post a very defensive response here as well. Please just don't take a job you don't have the required expertise to complete, and I don't want to hear defensive excuses when I'm still out $200 for almost no work completed.

    Had him hang about 8 paintings throughout the house. Very good, professional, responsive. Good…read morevalue for money spent.

    PowerHouseAV

    PowerHouseAV

    4.5
    (30 reviews)

    We had a 77" OLDED TV installed with DOLBY Atmos grade speakers and a new AV receiver connected to…read morea Control 4 as well as a bridge mode wifi system so we could get wifi better throughout the house. Aomed was prompt in coming in, evaluating our old setup, and giving us several different options in formal proposals along with the prices upfront. He did not use any hard-sell tactics (i.e. no car salesman-like tactics). For installation, his team, led by Arnas, was prompt and did a superb job with the installation. There were some issues after installation (partly on us not knowing how the speakers work with Atmos), but Aomed gave us his mobile for texting. He responded to each issue, and a couple of times, Arnas and his team were out to fix them and show us how to operate our new system. Aomed and his team deserve the 5 stars. The only issue was when it took a while to get ahold of him while he was out of the country, but he responded back quickly as soon as he got back. I'm sure his business will grow as his reputation increases, and hopefully, he'll have a customer service person who could help with calls. The best thing is he and Arnas told us we could continue to contact them whenever we needed any help. (for example, I just sent Aomed a text, and he replied within seconds).

    Something interesting happened here after my original review, the owner (Aomed) reached out to me…read moreand wanted to make it right. This install was for a training room at a Fire Station, and this was a project that Aomed felt strongly about. We worked together for the next few months on the equipment options and installation schedule. Despite our limited budget Aomed worked with us to maximize what we were getting, while giving us a great deal. Communication is a bit on the slow side, but the result exceeded our expectations and we now have a very nice AV setup thanks to Aomed and his team.

    Custom TV Mounting Audio Video - tvmounting - Updated July 2026

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