I do not frequently give 5 star reviews, but in this case it is well warranted. From the beginning…read morestages of renovating my home theater, Vultron had excellent communication and demonstrated competence while not trying to over sell a product. They immediately put me at ease and walked me through the entire process. Timeliness - this is important to me when planning time off to be present for contractors in my home. Vultron was always there on or before the time promised. They came with what they needed to complete the work and were extremely pleasant. Quality - I think this speaks for itself, but I am more than happy with how they transformed my home projector into a home theater to be envied by the neighborhood. See the before and after below. I enjoyed working with them so much, I also used them to install Govee permanent lights on my house. If you have not seem these demonstrated, please ask Vultron to show you these. I would recommend Vultron without reservation and have done so to all my neighbors.

I always try to support small, family-owned businesses, and I'm really happy with the service I…read morereceived. They did a great job mounting both of my TVs and setting up my sound system. The cords are clean and well-organized, and the sound system is incredibly crisp--like McDonald's Sprite for the ears. Big thanks to Lashaun for coming out and making it all happen.

So my friend was having trouble getting her WiFi services switched over. After having no luck over…read morethe phone, I suggested we go to the Xfinity Store. It was a bright new store, and very crowded. Set up like a triage, the person at the front said it would probably be 45 min to talk to someone. Meanwhile Xfinity had called back and my friend was talking to them while waiting. Then my friend was called over and in between talking to the store employee and the person on the phone, between them they eventually got it straightened out. Very frustrating.

First off, I wish I could leave a negative number because 1 is WAY too generous for these clowns…read more Here is my review after 1year with Xfinity - RUN! This is the worst company I have ever delt with. Customer service is impossible. You have a stupid Bot Agent on the app and phone tree hell when you call. It took me over 2hrs today to finally penetrate the system and get a human. I had to lie and say I had a billing issue and that I wanted to cancel my service. Then they bounced me through 2 departments before I got to a person who knew what the "F" I needed. The person who finally helped me was great. It just should be a direct number not all the BS they put you through. I personally can't wait for a fiber company to come close to my house so I can kick these A holes to the curb.

My husband locked himself out of the house while I was out of town so I turned to Yelp to find a…read morelocksmith. Fast Locksmith was one of the first to respond to my emails and they did it INSTANTANEOUSLY. We were luckily able to get someone we know to bring a key over, but I was really impressed by the fast response, affordable pricing (truly the best quote I received out of several businesses), and knowledgable/eager to please attitude. I would not hesitate to reach out to them first the next time we have an issue.

Great service, fast and friendly. Very reasonable cost. Same day service. Took care of us!read more

very difficult to work with. I was contracted with a full service company that they purchased and…read moretook over our contract. The handoff was awkward and I found them difficult to deal with. we rarely had alerts, so I didn't focus on it until I recently decided to switch to Simply Safe (they have been wonderful!). Although our interactions were relative infrequent, they were uniformly negative. So glad to move on!

Been a customer since we bought our house 2009, which was already locked in with Burtel/AHS. The…read moreservice was fine, a bit more expensive then other services available but it was convenient to keep it setup with them. We sold out house in Dec this past year and just found out we are locked into a contract until 2019. To break our contract I have to pay 80% of the remaining balance. Unbelievable! I guess it's my bad for not reading the fine print, but it's pretty shady to lock your loyal customers into extended contracts. Auto-renew for one year if you must, not 5-10. I also spent about 9k on wiring with American Home Systems when we built the house, so it's not like they were losing money on our deal. I would avoid this company at all costs.

In July of 2019, we moved to Baltimore's Federal Hill area. This was my first experience with inner…read morecity living and I truly loved it. One of the necessities of city living, is having some type of security system for your home. I researched several companies and decided upon a highly recommended one, in First Security. First we met the sales representative, Jeremy, who was quite knowledgable about his competition and of course his company. He shared the differences First Security offered and every one of his points of contention were quite valid. I believed his straight forwardness and honest approach and agreed to utilize their services. Now the installation. Larry Conner was their man. This man had so much knowledge about his company, the alarm company they work with and every little detail one could ever ask for. He had the entire system set up in about an hour and completely covered every detail of their system. I was totally able to turn off, or turn on any part of their alarm from anywhere in the world. That was truly a feature we just loved. In early December we returned to our home, to find we had no heat in the upstairs of our home. Since the entire heating system had just been installed, we were totally baffled why this was happening. Was it our alarm installation? Did the installation effect the heating system? We called Larry to discuss the situation. He agreed to come back to the house to check out his installation and to be sure it wasn't caused by him. In an extremely professional manner, Larry explained why it couldn't be caused by the new security installation. He was so concerned that we didn't have heat, he called us at least 4-5 times during the week to see if we found the cause. That was far beyond his job description, but we truly appreciated his concern. We finally discovered by an electrician, that the wiring for our upstairs heating system was done incorrectly and the original gentleman who installed it, came back to repair the problem. Everything ended well, but we were totally taken back by the concern of First Security, We strongly recommend using their services. Totally first class in every way.

I have now worked with 1st security for both on my homes. The staff really work hard to make sure…read morethat you are totally satisfied with your install, as well as troubleshooting or addressing anything that comes up along the way. For me it's those two things that really stand out. Customer service and "it just works." In terms of customer service, it's hard to do better. The company's response time to questions is very fast. That's pretty much what you want. As for "it just works," the Alarm.Com system and equipment they are a dealer for really gives you peace of mind. It's actually secure. I could not be more pleased to work with and recommend the company.

I strongly advise anyone considering working with Monica Escala to look elsewhere. My experience…read morewith her has been nothing short of a nightmare, and I feel obligated to share it to prevent others from going through the same. I hired Monica in December 2024 to install: 28 security cameras A sound intercom system with 18 speakers 5 access control pads integrated with the fire alarm system As for the security cameras, she agreed to install 28 after reviewing my architectural plans but only installed 16--and did so carelessly. Wires were left hanging, ceiling tiles were damaged with large holes, and I was never given access to the security system, while she retained full access and was apparently monitoring the premises without authorization. The cameras themselves were cheap, low-quality models from Amazon (under $50 each)--completely unsuitable for a commercial setting, despite charging me for a professional setup. I paid her the full contract amount for this portion, and she has yet to complete the job or give me access to recorded footage. Despite paying her half of the contract amount upfront, she never delivered or installed a single access control pad. Even worse, she had no clue how to connect them to the fire alarm system--something that should have been fundamental to her scope of work. I had to bring in my fire alarm vendor and general contractor to explain to her how to do her own job. Still, nothing got done. Regarding the sound intercom system, she was supposed to install 18 ceiling-mounted speakers. Instead, she purchased cheap desktop speakers (less than $30 each) from Amazon, dumped them on the floor, and suggested installing wall shelves to mount them near the ceiling--completely unprofessional and unusable for a public facility. Meanwhile, she continued demanding more money and delayed my entire project by over five months--from December 2024 to May 2025--causing serious disruption and financial loss. To make matters worse, she repeatedly entered the property without my knowledge or permission, even after I explicitly told her not to. She frequently asked the building's front desk for access, showing a complete lack of respect for boundaries and professionalism. Monica Escala has shown a complete lack of expertise, ethics, and professionalism. She overpromises, underdelivers, delays critical projects, uses substandard materials, and ignores basic contractual obligations. In my experience, this was nothing short of a scam.

From the owner: At AICyberHelp, we work together to elevate your home or office with automations, AI, and other…read moreinnovative technology. As well as anything needed for smart home and businesses. With our smart cameras, you can view and interact with your space remotely and receive real-time alerts. By integrating smart home technology with our cameras, smart shades, audio systems, video game rooms, smart tag readers, all by a touch from your smart phone we enhance your control and promote energy efficiency in your environment. Moreover, we emphasize strong cybersecurity practices with robust firewalls, antivirus software, and phishing training to protect your data and surveillance feeds. Our flexible solutions are designed to adapt effortlessly to hybrid or remote settings, ensuring productivity and security no matter where you are. Based in Washington, DC, our dedicated team of builders, developers, designers, and cybersecurity experts is committed to making technology more approachable and useful for residents and businesses alike. We believe technology should be intuitive and genuinely assistive, saving you time instead of consuming it, and empowering you without adding unnecessary tasks to your day. With a multitude of apps available, each presenting various pros, cons, features, and benefits, it’s easy to feel overwhelmed and stuck in a cycle of indecision, preventing you from finding effective solutions to your challenges.

I love ADT they are great always connect with there local Manger he will make sure your questions…read moreare Addressed

I have been an ADT customer since 2013, but my recent experience with an equipment upgrade has been…read morea nightmare. Shortly after the upgrade, the main controller board failed. Despite my home being protected by an APC surge protector and a Ting monitoring system (which confirmed no surges occurred), the first technician insisted a power surge "fried" the board. Ironically, the system came back online just by wiggling a connector. When I requested a second opinion, ADT quoted a $59 service fee. However, the second technician informed me mid-job that I would be charged $240 per 30 minutes. I was presented with a bill for nearly $500 to troubleshoot a $170 part. The technician refused to leave my home until I signed the work order. While a manager eventually reduced the bill to $300 "under protest," I felt coerced and price-gouged. After 13 years of loyalty, I am extremely disappointed in this lack of integrity.

My brother locked himself out of his condo and couldn't access his phone, so I ended up needing to…read morecoordinate lockout service for my brother as a third party. I found LockBusters on Yelp. Ronnie answered the phone and was very helpful, getting Alvin out to my brother within a half hour. The whole service went pretty smoothly overall with some minor hiccups, and Ronnie and Alvin were both great. I checked in with Ronnie a couple of times to make sure they were able to contact my brother and the service was going well, and he was great in providing updates. My brother and I would recommend this business.

He accomplished the job quickly, efficiently and well. He was polite and knowledgeable. Would…read morerecommend him.