Great customer service. Friendly and responsive staff. Excellent products . Also easy payment process for refills.

I never really knew this type of pharmacy existed, until I became friends with an incredibly gifted Dr. The compounded RX was 1/5th the price of the same product from a pharmaceutical company. Customedico took over the previous compounding pharmacy & had done an amazing job. They're always very friendly and eager to help. They even take the time to answer any questions you have. Their customer service is very accommodating - they'll even mail your prescription super fast if you don't feel like driving to the brick & mortar. One time I was traveling & didn't realize I was running low. They filled the RX & sent it to me out of state. I highly recommend you ask your Dr. if any of your prescriptions can be compounded and take advantage of Customedico's great service. It'll also save you a lot of $$. read more

I have been using Customedico for years. They do a great job, they are efficient and have a friendly staff.

I've been getting my bio identical hormones from Customedico for several years. The staff is pleasant and location is convenient. One time I thought I had a problem with one of my hormones. The owner took the time to investigate, showing me each step of her investigation. As it turned out everything was fine. I appreciated her doing this assuring me there was no problem at all. read more

wry helpful and knowledgable. alway helpful. I've been using them for years. Best compounding pharmacy I've ever used. Totally responsive. read more

responsive, first class, Pharmacy!! great follow up and are always taking our calls if we have any questions about anything related to our prescriptions. read more

Wonderful customer service. They're also very nice and helpful. When my doctor needs to be contacted they do it fast. I get my meds in the mail and they always arrive on time. When I need more or ahead of time they always help. read more

This compound pharmacy has been my go to pharmacy for years. Staff is very knowledgeable and great customer service. My prescription is always done quickly. Great service too if you want to receive your prescription via the mail. Highly recommend this pharmacy! read more

I always receive my hormone replacement in an easy and timely manner. I love using the "in the car" pickup feature.

All the staff is great, helpful and responsive! When I have a question or refill, I email Jessica Martinez and she gets back to me super quickly! read more

My doctor referred me to customedic for a compound script, they received it electronically and filled it ready for pickup within 30 minutes. Super friendly and professional to work with, highly recommend! read more

Love this place. Always get my prescriptions on time. If there are any changes they always call me first to make sure I'm good and have no questions. Friendly service as well. read more

Always courteous friendly and professional. Convenient location Helping us on our wellness journey.

I'm really frustrated because my doctor uses this pharmacy. I'm asking her to switch now because it's been 2 weeks since my doc called in my prescription. No contact from Customedico & they haven't returned my calls at all. I would not recommend them-find a different compounding pharmacy for your needs. read more

Poor communications. I called on a Friday to refill a prescription, the phone number they had on file for me was wrong, prompted me to put in correct number, I did. I heard nothing, decided to call them Wednesday, the autoresponder directed me to follow prompts, again wrong number for me, I changed again. Later in the day I called again to try to talk to a real person, tried to leave a message after the prompt that said, leave a message, and I was disconnected. I called again and the recording told me all staff was busy, put me on hold for 5 minutes, I left a message to cancel order. I should have had better sense, as both times previously I had gone in to pick up prescriptions, one of the staff was eating in the area prescriptions were being filled. I do not trust that my medication is being combined with care and concern, I will no longer use this pharmacy. read more

First prescription here and will likely be my last. Awful communication and time wasting. My confidence in them is shot. There are plenty of great compounders out there, if I were you I'd try those first. My doctor called my prescription in here which is why I'm in this boat but I'll be requesting a change. read more

Great Business. Very professional & friendly. I highly recommend customedico pharmacy!

I've been a Registered Nurse for 30+ years. This pharmacy is the worst I've ever worked with. I have worked with them for months to get me on an automated refill for one simple but very needed thyroid prescription. For months I would run out and I'd have to keep calling them to fill it. They finally told me the system isn't working right and I need to call every month. With today's technology that is terrible customer service and a pain. Last month they called me to tell me my insurance is not paying them enough to cover the shipping so it will be last refill. I am thankful at that point to put an end to this fiasco...... What comes in the mail today? A refill with a full charge ($42 vs $3.42) for the prescription. I call them, get voice mail, and now I'm having to take time to dispute the credit card charge. DO NOT use this pharmacy. Medication is not something to mess around with. The folks need to either up their game or close. read more

Customedico Pharmacy & Wellness - Pharmacy Near Me - Scottsdale, Arizona

This pharmacy and its staff is top-notch and I would totally use them again!! First of all Lyndsey, one of the pharmacists was super patient and kind when helping me understand why a topical medication would help my skin irritation. She explained her own personal experience and this made me feel more confident to try the medication after more than 20 similar formulations from other compounding pharmacies didn't work. The medication is helping my ailment and I'm finally experiencing relief after a 2-year-journey of discomfort! Secondly the front-line staff is gracious, kind-spirited, appreciates essential oils as much as I do and made me feel welcomed. Thanks very much! read more

This company has changed names, but the previous one had a lot of very negative reviews. Apparently nothing has changed. I have had problems all three times I've tried to fill or refill a prescription. Today I transferred the prescription to Rozy's Pharmacy, whose price was $79 compared with Customedico's $150. And Rozy's responded immediately. The first key issue is that they don't return calls... and that's a consistent frustration for me. Example: On one RX they told me the price was $3000 but said their system must be wrong. I waited and waited at their location, and they couldn't fix it. So they said they'd call me when they figured out the right price. This was probably 2 months ago, and I haven't heard from them since. On other occasions I've left messages for refills and don't hear back at all. On the $150 prescription mentioned in paragraph 1, the person said, "That price may be wrong," but didn't even offer to check it out and let me know. I wonder how much they're overcharging people who don't question the accuracy of their pricing - probably most of us, unless the price they quote is the $3000. For a while they blamed their problems on a phone system conversion, but nothing changed after it was completed. This company has relatively new management or owners, and my overwhelming conclusion is that the management does NOT have customer service as a priority. Actually, I've never had such consistently bad service from any company I can think of. My wellness doesn't have time to wait for them. read more

There is no excuse for the stunningly unprofessional conduct of this place, but they will expend a lot of energy trying to find one. For months I have had to deal with refills not being ready on time, with staff that have been at best condescending and, more commonly, rude and even dishonest. They NEVER answer their phone, and return messages 4-5 days later, if they return them at all. When I say refills not ready, that doesn't mean I've waited a few hours. I've waited days and missed doses of medications that need to be taken on a schedule. They have blamed their new system, the transition to the new system, and the all inclusive "I don't know what happened." They even tried to blame me, but I threw that lie right back at them. They didn't try to defend their attempt at lying, they just moved on to their next excuse. Camelback Compounding Pharmacy can have all my medications ready THE DAY THEY ARE CALLED IN! They answer their phone! They are polite, caring and professional. Save yourself stress and potential medical complications; steer clear of Customedico. read more

NEVER EVER use this pharmacy! I've had nothing but problems with them! They don't answer the phone, they are completely disrespectful to a CASH pay customer as well as they've left me without my meds for a long time. They have also blamed my physician office. Jessica told me that my medical were "mailed" last week. FYI, they have also charged my credit card. They are incomplete. Look at all prior negative reviews and it'll show the same complaints. It just can't be a problem with me! read more

Was recently in Scottsdale for the Holidays and needed a refill on my Thyroid medication, The staff at Customedico were seamless in getting my prescription filled! The staff was friendly and very helpful. I have now transferred all my prescriptions to this pharmacy since they shIp nationally. read more

Great Customer Service and Quality! They shipped my prescription to me at no charge and I got it really quickly. They are willing to take time to answer my questions and provide me with great confidential service. I will continue to use their service in the future. I also appreciated the support with nutrition and what my vitamins my body would be missing. read more

They deserve zero stars, but it's not possible. It's a shame...they used to be reliable/professional with good prices....none of it applies anymore. It appears I'm not the only one fed up with the total lack of customer service on the part of this pharmacy! They don't answer their phone and they don't return your calls. A few months ago, I finally went down there out of desperation to find out the status of my call-in refill, only to find out that it wouldn't be ready for a few more days after it had already been way too long! Fast forward to the present, and the same issue. After not answering their phone or returning my calls for two days, I chose the prompt for "if you're a doctor's office, select 1" out of desperation to see what would happen...NOT advised unless you want the tech to lecture you about keeping the line open for docs offices!! (docs, by the way, who are calling in Rx's for clients like me). I gave it a fair shot, but I'm done! Save yourself a bunch of frustration and excuses and go elsewhere!! read more