I bought two pairs of glasses from here and one pair was a total waste of money. when I picked them…read moreup the lenses popped right out so there was clearly an issue with the fit but when I took them back in the person at the counter said that's "totally normal" It is not totally normal to not be able to clean or even wear your glasses without the lenses popping out. They're great leading up to getting your money but then they don't care after that.

Great service and friendly. I want to follow up for additional info about my glasses and they may…read moreget more money from this inquiry. The 2 phone numbers on internet DO NOT WORK. They are 1.888.859.2216 AND 740.277-4587. My phone call was dropped and no response from either number. Thank you. My phone number is in your customer database so PLEASE CALL ME BACK. Thank you.

My wife brought my 12 year old daughter because she is having difficulty seeing the chalk board…read more The new "doctor" to the practice told my child, with my wife in the room, that she was manipulative and lying to get glasses, because that's the "new kid thing". Needless to say you just lost a long time customer x3. The doctor was completely unprofessional and inappropriate. I have always had excellent things to say about this business prior to this incident, but I won't be back!

Went last March for my well exam. I have always had no co-pay and an allowance for contacts or…read moreglasses. I'm walking out and they tell me I no longer have a contact/glasses allowance! I then receive a bill for over $140! My employer nor my vision insurance plan has EVER changed! I am currently contesting this through VSP. I know the other review for this place is "not recommended," but the poor guy experienced the same situation! Only reason why I gave 2 stars instead of one is for my past experiences here have been excellent. I used to have this place as a 5 star!

I've been going to Dr Hopkins for years and won't go elsewhere. The entire staff is friendly and…read morethe atmosphere is relaxed. Knowledgeable, thorough, with good follow through and products.

From the owner: At True Vision, we specialize in treating eye conditions such as dry eye, glaucoma, and age-related…read moremacular degeneration. We also focus on treating vision complications due to diabetes. Dr. Anna Hopkins believes in looking at the big picture when it comes to your eye health, so we take the time to get to know you, your eye care history and your vision needs. She knows that getting the right prescription involves balancing several factors, including clear eyesight, visual efficiency and your ability to process visual information seamlessly.

We have visited this location on several occasions for eye examinations, glasses adjustments, and a…read moreminor eye injury. One aspect I particularly appreciate about LensCrafters is their online scheduling system. It is very convenient to view available appointment times at this location, and at other branches if needed, and to schedule appointments for multiple family members. They also offer extended hours, including later in the day and on Saturdays. We have been attended to by two different doctors at this location, both of whom have been courteous and professional. We felt that we received thorough examinations. In my husband's case, when he experienced an eye injury, they were able to accommodate him with a same-day appointment and provided a treatment plan for him to follow. The remaining staff members were also very helpful, making the process of selecting frames and lenses a less stressful experience.

Had a great experience! The optometrist was thorough and got all 3 of my family members exams done…read morequickly while explaining everything to us. The staff was lovely and helped us navigate frame style and cost to help us save some cost. Our frames arrived within 2 weeks of ordering and was notified via text and email. Our family will continue as a customer.

I have been a patient here for years. Dr. Price has always been attentive and puts my care and…read morecomfort first. I feel extremely confident in his practice. I currently drive from Columbus for appointments because I trust his expertise and do not believe I will get the same level of care from a different optometrist.

I am not happy with this establishment. They took special pictures even though we asked to not…read morehave anything extra done that would cost more money. They gave us glasses after waiting a whole month that didn't even have the right prescription in them, and and they measured bifocals incorrectly but told us to just give it a try. Because of all these problems my husband and I now don't have glasses we can wear.

Great staff, very accommodating, PERFECT eyeglasses. I went for the whole package...non glare,…read moreframeless, polished edges...these are outstanding!!!

From the owner: Specializing in: - Optometristsread more