I am new to the area and needed a quick eye exam due to eye pain. I called into Hermann & Henry…read moreand they were able to see me within 24 hours. i was pleasantly surprised at how quickly they saw me. There is ample parking there, the check-in process was quick and efficient and the front desk team was very friendly. I had little to no wait to be seen. I was initially evaluated by a student who was thorough in her exam and questions. I was later seen by Dr. Morgan Marshall Murphy. Both of them were very professional and helpful as well as thoughtful in their questions and comments. I was prescribed medicine and sent home with detailed instructions. Overall the experience was a very good one. I will need my annual eye exam next year for contacts etc and i will return to Hermann & Henry.

Dr. Henry is a very caring individual. Really appreciate his approach to my eye wellness and…read moreconcerns I've had with my health. Very easy to talk to.

Purchased $400.00 Kate Spade glasses Oct 2024. Never a big fan of the glasses thought they would…read moregrow on me. Glasses became cloudy and could never keep them clean. Finally got around to going back with glasses simply asking they remove the anti glare and buff my lenses. Was told sorry been more than a year buy a new pair nothing we can do for you. Well these are glorified 400.00 reading glasses and the response in my opinion for a local eye doctor was pretty pathetic. I always try to shop local instead of big box but in this case big box out shined. Went to Americas Best. cleaned up Pickerington eyecare glasses for free. Still cloudy but buffed out the scuff for me. Will never use or refer to anyone ever again.

Completed my annual eye exam. Their staff is full of energy and smiles. It was a delightful…read moreexperience! Covid precautions: Face mask is required and they check temperatures during check-in. Waiting area: Clean. Organized. Cozy. Properly spaced for social distancing. Waited for about 3 minutes after check-in to be seen (mind you, I was also about 5 minutes late to my appointment - never underestimate Pickerington traffic!) Pre-exam imaging: normal exam (including the air in eye part). During this exam, I could overhear their team being extremely patient with a kiddo who was scared of the machines. I was impressed to hear the methods they used to calm the kiddo, build trust, and help the kiddos through their exam. I would say this place is kid friendly and they give lollipops post exam! With doctor: Dr. Pipo had a booming personality. He was energetic, kind, and really reviewed my case prior to examining me further. You know when docs ask "which is better? One or two?" And you can't tell the difference? He actually explained what the differences were while determining which corrections were needed for my eyes. Post exam: Laura (specialist) helped me with selecting my glasses. I told her the style I typically like and she brought ~10 pairs to try (which all met my preference along with a few fun frames). She helped me narrow the frames down and was extremely patient with me. 30-mins later, I picked the frames that we both agreed- totally matched me and my personality. After selecting the frames she helped me to assess the appropriate additions to make for my lenses and explain insurance coverage. Jessica (front desk) helped me with selecting the appropriate contacts covered by insurance. Overall- Fantastic staff. Fantastic facility. I look forward to meeting my new frames and going back again for my annual in 2022.

I met Dr.Bickel thru my husband. I didn't necessarily have an eye doctor. I've been a patient now…read morealmost 11yrs and cannot speak highly enough about this office. I have complete trust in Dr. Bickel. He is extremely thorough and always takes care of me. If you need eye care I highly recommend this office. Sandra Townsend

Nice staff. Take time to make it right. Had a small miscommunications but when all was said and…read moredone they made it right. Thank you

If I could leave zero stars I would. Emma Hill left the practice and I was not informed at all. So…read morewhen I called to get a referral to a specialist I was told that I have to be established as a patient of the clinic first and come in for an office visit. Huh??? Just because my provider left means I'm not a patient of the practice any longer. I had been to one of the other doctors in the office before who is still there but I'm considered a new patient!!! What a money grab and very poor communication from this practice. Not going back!!

Not an emergency care center, but offers various physician options. Very convient physicians…read morebuilding just off 256. Newer building that has always been very clean and well kept. Several different hospital systems occupy offices here, great alternative to going downtown Columbus for your healthcare needs. Always a speedy check in and the staff are always friendly.

My glasses broke and Tiffany helped me fix them. Thank you so much. She also helped me last time as…read morewell. She's heaven sent

The Lancaster, Ohio office got me in almost immediately. From the time that I entered the store…read morethrough the time I left, everyone was friendly and exhibited nothing but professionalism. The eyeglasses arrived within the time frame I was told. The prescription is perfect. Since my initial pair of glasses I have ordered four additional pairs - two readers and two pair of lined bifocals. I plan to be a lifetime customer. Ty Ankrom, Circleville

My doctor sent me to Winchester Vision Care several weeks back for an updated eye test. I have to…read moresay I was truly impressed by their collective kindness and professionalism. We had a humorous conversation both during the initial exam and with the eye doctor. This is a team that works well together, and you can tell by the end product which was a very pleasurable experience. I would give them 5 stars, but I was a little disappointed by the hours of operation. They're open after 5:00 p.m. only 3 days a week and closed on weekends, which made it difficult for me to schedule an appointment to accommodate my work schedule. But that isn't enough for me to consider anyone else. I was very satisfied with my visit and will be sending the rest of my family when the time comes.

The old saying is your front staff can make or break your practice and your break and your practice…read moreon three different occasions I have called the first one was to just schedule my yearly appointment. Someone text me and asked me what day and time would work best for me I put in the time never a reply back so after two weeks, I had to call them to get an appointment . The second time I text to request an appointment I was told they could not schedule me an appointment because I owe the balance on my contacts that I had paid and I explained to the girl that that was already paid. She looks in my account and goes sorry it was paid I guess I will take this alert off there. Sorry.. Third time I called or text I was having a vision problem and called to schedule an appointment. I knew something was wrong with my eyes. I wanted to get in to see the doctor sent a text. No response set another text. I did reply back when and what time I put any time will be fine no reply back . I called the following week. The young lady said oh I got it . It was checked off that it was done sorry . My reply to her was . So sorry you just lost a patient.

Dr. Clines was excellent! My employer just switched our vision benefits this year, and I had to…read morepick from a list of "authorized providers", and much to my dismay my former eye doctor was not on it. This particular Meijer Vision Center happened to be the closest to me, so I figured I might as well go there and at least get my contacts prescription. Man,was I amazed at the knowledge of the doctor. She was definitely new out of school, but she knew all about the eye concerns I had been having with my contacts. I had worn some version of an Accuvue contacts since first being prescribed lenses. She had me try and alternative brand, and a few months later I am thrilled that I listened to her. Yes, this may be a chain store, but it's worth going for the doctor.

I have gone to Eyecare Associates for 10+ years, I would not fo anywhere else. Dr. Pasquinelli and…read morethe staff are amazing. I have very bad vision and would not trust anyone else to take care of my eyes.

The staff here is very nice. My issue is whether I'm getting contacts or eyeglasses,the…read moreprescription is always off which requires another eye exam and more waiting. At my last visit I explained that I see great with my current prescription. When my new contacts arrived, the prescription was so off. I called back and was told my eyes need time to adjust to the contacts. I don't know how the eye exam could have been so wrong, but I do know contacts are supposed to improve eye vision, the eyes are not supposed to adjust to the contact lens. This last experience may have been the one too many for me