Love this UPS location! I'm used to rude, unfriendly employees every time I walk into a UPS but…read morehere everyone is so friendly and helpful where I actually want to tip them. Thank you all for the hard work because I know those Amazon packages are not fun!

Went to this cute store after realizing I got too many souvenirs on my visit to Carlsbad. It was…read moreSunday and not expecting the store to be open, I was met by a very nice gentleman who was very helpful. I was in and out quick and even had time for one last beach visit before I had to catch my flight back to Texas. Thank you store 1184 for your great customer service. I received my box today!

I wanted to take a moment to recognize Ilana, Ryan, and the entire Modern Postcard team for…read moreconsistently delivering an exceptional experience. As a full-service marketing agency, we're often managing projects where clients know the outcome they want but aren't always sure how to articulate it. That means our print partners need to be more than vendors--they need to be knowledgeable consultants who can help bridge the gap between concept and execution. That's exactly what Modern Postcard does. This particular project wasn't the easiest. We refined specifications multiple times, paused production during the approval process, and made several changes along the way. Throughout it all, Ilana remained patient, responsive, and solution-oriented. What continues to impress us most is Modern Postcard's expertise. We can send over a random sample from a client, and your team immediately identifies the product, understands the production requirements, and recommends the best printing solution. That level of industry knowledge and customer service is invaluable to an agency like ours. Project after project, Modern Postcard has proven to be an incredibly reliable production partner. Communication is outstanding, deadlines are consistently exceeded, turnaround times are often faster than promised, and the print quality is always exceptional. Knowing we have a trusted partner behind us allows us to deliver with confidence to our own clients. Thank you, Ilana, Ryan, and thank you to everyone at Modern Postcard for your professionalism, expertise, and unwavering commitment to excellence. We recommend Modern Postcard without hesitation and look forward to many more successful projects together.

They did a beautiful layout for a postcard. We paid for the postcards and stanps. They NEVER sent…read morethe postcards out/ not even to us.

Absolutely phenomenal experience at the FedEx Office on Vista Way (at El Camino Real)!…read moreI came in to help my elderly neighbor shred a massive amount of old documents -- we're talking 159 lbs of paper! I wasn't sure how this was going to work, but the assistant manager was incredibly kind, patient, and accommodating from the moment we walked in. He let me take all the time I needed to sort and prep everything, never rushed us, and even checked in to make sure we were doing okay. His positive attitude made what could have been a stressful chore feel easy and almost fun. This guy went so far above and beyond that I honestly can't thank him enough. Everyone working there was friendly, but the assistant manager truly made the visit exceptional. If you need printing, shipping, shredding, or anything else, this is the location to go to -- great people who actually care. Highly recommend!

I came in the evening to print a flyer for Mother's Day. My printing job was an 11 x 17 and when I…read morewalked in it was empty so it seems like a good time to come in. I immediately walked up to the service printing Counter where the registers are located. I was greeted and I explained my printing job to the sales associate. She was kind and respectful and helped me print out what I needed to print in five minutes I was ready to check out and head out. Overall the print job came out great. Based my experience I would say that the confusion with prices comes with the service . FedEx office offers two different printing services... They offer self serve printing and service printing. Basically the difference is the staff can take your item and print it for you. Or you go to the machine and basically figure it out on your own. My flyer was supposed to cost me $1.52 if I did it on my own, But since it looked a little too complicated for me before closing and I asked a staff member to print it for me... they added a service charge which went up to $4.70. Any other day I would take the time and figure it out on my own. I do think it is a bit excessive for FedEx to add a service charge for them to basically provide customer service. It's kind of like you're basically paying for their time. I know there's some people that would probably come in and be confused on how to operate the machine and figure out the dimensions of how they want to print their order out. I think it's just a little bit excessive.

best service i have had! cane here with no knowledge or idea…read moreof what and how to do but they guided and helped me wonderfully

Pack it up, tape it up, ship it away... and let Riley save the day!…read more I stopped by The UPS Store expecting a quick errand, but thanks to Riley, I received truly exceptional service. Friendly, knowledgeable, and incredibly helpful, he went above and beyond to make sure everything was handled perfectly. In a world where great customer service can be hard to find, Riley is a shining star. He made the entire experience easy, stress-free, and even enjoyable. His kindness, professionalism, and genuine care for customers are exactly what keep people coming back. Five stars for Riley and five stars for this UPS Store. If you need shipping, competitively priced printing, or mailbox services, this is the place to go! Highly recommended!

I found this business on Yelp when I was in need of printing and laminating a poster. Lynn, the…read moreowner, responded quickly and got my order printed before I even needed it at a very reasonable price. I've now used her for all of my printing needs. She's awesome and it feels good knowing you're supporting a local business rather than the chain stores. Thank you Lynn!

This post is much overdue, but can't express how happy I was with PCP! Lynn was so helpful in…read moregetting me the right resolution for a few assets I needed blown up for a bridal shower I was throwing for my best friend. She also rushed the order for me because I'm a major procrastinator. The pieces were beautiful and she had them all packaged/padded up for me what I arrived. Highly recommend PCP for all of your printing! Cute little building near I-5/Carlsbad Village Dr and super easy to find. Thanks again, Lynn!

I needed to ship and return a very large but oddly shaped package so I went in to see about…read morepurchasing a cardboard box. I spoke with Jo and he let me know that if I just brought the item in, they would pack and ship it for me.When I brought it back, he was also the person to help me and did a great job finding the perfect size box. The item being returned was 65 pounds and I was even able to print the label out at their store. I've dropped off Amazon returns here in the past, but this is the first time I had to ship anything out and I am so glad to know that they're close to my house and so helpful. Talk about great customer service. The large box I purchased was around $15 and I went in thinking it was likely a $40-50 service. I was so relieved. I will absolutely be using their services more in the future. Thank you Jo!

The UPS Store I…read moreusually go there to drop off packages, and I've been a customer for many years because it's close to my home. A few years ago, I felt that the employees were a bit rude. I was even nervous about going there if I didn't follow the exact steps for dropping off a package, even though I was a regular customer. Now it's different. The staff are much nicer. The current employees are very friendly, kind, and extremely helpful to customers. All of the employees are kind,not just one person in particular. I truly appreciate this positive change

Wonderful service, and very affordable prices! Very helpful, and gave great design advice. I had…read morea small job, of 10 color laminated 8x10 flyers for a community project. They did them on the spot so I would not have to drive back. How nice is that.... GREAT SERVICE! They gave me so other ideas for future projects. Truly appreciated all the help and advice! Excellent support and pricing. Thanks!

First time I've ever walked in this store. Wish I had before for previous projects! Super nice…read moreemployees, I wanted a digital photograph cropped and copied at 10X10" to use as a reference for an embroidery project. The nice gal at the front desk was so helpful and did an excellent job. I will definitely go back there for future art projects. Thanks for the great service!