Lynn was quickly responsive on a project I needed next day. Her customer service and her following…read moreup with the progress was great. I will definitely be bringing my business back here again.

Amazing turn around time and incredible customer service. Made sure I was happy with the prints…read morebefore print the whole job and allowed me to fix any design issues before I printed. Absolutely amazing!

Love this UPS location! I'm used to rude, unfriendly employees every time I walk into a UPS but…read morehere everyone is so friendly and helpful where I actually want to tip them. Thank you all for the hard work because I know those Amazon packages are not fun!

I went in at a busy 330 pm afternoon in Carlsbad to the UPS store. I waited about eight minutes…read more There were a lot of people and usually it smells like sewer and they blame the restaurant above for the smell, but it didn't stink today but something else did. It was my turn, and I was sending a package and she was putting the address in. I leaned over to look at the screen and my left forearm rested on the scale. I wasn't leaning on it and this man came up and said get off the scale you're going to break it. That's a $2000 scale and I said I'm sure it's not a $2000 scale and he says it is I bought it I own this store and I felt really taken it back because he was so very rude. I had no way harmed that scale. It's such a terrible experience when you're patronizing a business and you get screamed at.

A Beauty to the Eye…read more In July, I called Modern Postcard for my upcoming exhibition in the City. I would like to have two postcards made of my pastel works. Christine was detailed, courteous and skillful in helping me get started. Aileen in production was attentive and creative in resolving problems. The end result of her effort and that of her team was a beauty to the eye. The two images and exhibition information were perfectly reproduced. I was grateful that they arrived in excellent shape. The new cards project a vivid artistic spirit in our challenging time.

They did a beautiful layout for a postcard. We paid for the postcards and stanps. They NEVER sent…read morethe postcards out/ not even to us.

Absolutely phenomenal experience at the FedEx Office on Vista Way (at El Camino Real)!…read moreI came in to help my elderly neighbor shred a massive amount of old documents -- we're talking 159 lbs of paper! I wasn't sure how this was going to work, but the assistant manager was incredibly kind, patient, and accommodating from the moment we walked in. He let me take all the time I needed to sort and prep everything, never rushed us, and even checked in to make sure we were doing okay. His positive attitude made what could have been a stressful chore feel easy and almost fun. This guy went so far above and beyond that I honestly can't thank him enough. Everyone working there was friendly, but the assistant manager truly made the visit exceptional. If you need printing, shipping, shredding, or anything else, this is the location to go to -- great people who actually care. Highly recommend!

I came in the evening to print a flyer for Mother's Day. My printing job was an 11 x 17 and when I…read morewalked in it was empty so it seems like a good time to come in. I immediately walked up to the service printing Counter where the registers are located. I was greeted and I explained my printing job to the sales associate. She was kind and respectful and helped me print out what I needed to print in five minutes I was ready to check out and head out. Overall the print job came out great. Based my experience I would say that the confusion with prices comes with the service . FedEx office offers two different printing services... They offer self serve printing and service printing. Basically the difference is the staff can take your item and print it for you. Or you go to the machine and basically figure it out on your own. My flyer was supposed to cost me $1.52 if I did it on my own, But since it looked a little too complicated for me before closing and I asked a staff member to print it for me... they added a service charge which went up to $4.70. Any other day I would take the time and figure it out on my own. I do think it is a bit excessive for FedEx to add a service charge for them to basically provide customer service. It's kind of like you're basically paying for their time. I know there's some people that would probably come in and be confused on how to operate the machine and figure out the dimensions of how they want to print their order out. I think it's just a little bit excessive.

I started coming here after a good friend strongly recommended this place and I'm so glad she did!…read more Located in a small strip mall by Panera Bread, parking was easy on a Sunday. Upon walking in, I was greeted right away by the owner, Ana. She was so warm & friendly, she treats you like she's known you for years. It's unlike any other UPS locations I've ever been. The store is clean and customer service is excellent & efficient. I was in and out very quickly. If I'm going to frequent a place for my mailing needs, I choose this one even though it's further from where I live. It's SO worth it and I highly recommend it!

I had such a great experience at the UPS Store in Carlsbad today that I felt compelled to share…read more When I walked in, the owner, Ana, was organizing a wall of dog photos from customers -- which already gave the place such a warm, personal feel. Within minutes the store started filling up, and I watched her greet every single person who came through the door with the same upbeat energy. She made a point to say hello, ask how everyone was doing, and help each person quickly and kindly. It's rare to see someone run a small business with that level of genuine warmth and care for customers. You can tell she takes pride in the store and in creating a welcoming environment for the community. Great service, great attitude, and just an all-around positive experience. I love supporting passionate small business owners like Ana. Highly recommend this location!

I found this business on Yelp when I was in need of printing and laminating a poster. Lynn, the…read moreowner, responded quickly and got my order printed before I even needed it at a very reasonable price. I've now used her for all of my printing needs. She's awesome and it feels good knowing you're supporting a local business rather than the chain stores. Thank you Lynn!

This post is much overdue, but can't express how happy I was with PCP! Lynn was so helpful in…read moregetting me the right resolution for a few assets I needed blown up for a bridal shower I was throwing for my best friend. She also rushed the order for me because I'm a major procrastinator. The pieces were beautiful and she had them all packaged/padded up for me what I arrived. Highly recommend PCP for all of your printing! Cute little building near I-5/Carlsbad Village Dr and super easy to find. Thanks again, Lynn!

The UPS Store I…read moreusually go there to drop off packages, and I've been a customer for many years because it's close to my home. A few years ago, I felt that the employees were a bit rude. I was even nervous about going there if I didn't follow the exact steps for dropping off a package, even though I was a regular customer. Now it's different. The staff are much nicer. The current employees are very friendly, kind, and extremely helpful to customers. All of the employees are kind,not just one person in particular. I truly appreciate this positive change

Tuuaga went out of her way to help me today. I was a bit unorganized, and she patiently helped me…read morepack all of my boxes with such kindness and care. She truly made the whole process so easy and stress-free. I usually go to another UPS location that's closer to my home, but I will gladly drive the extra distance just to come back here because of her amazing service. Thank you for making an errand I was dreading so pleasant!

Wonderful service, and very affordable prices! Very helpful, and gave great design advice. I had…read morea small job, of 10 color laminated 8x10 flyers for a community project. They did them on the spot so I would not have to drive back. How nice is that.... GREAT SERVICE! They gave me so other ideas for future projects. Truly appreciated all the help and advice! Excellent support and pricing. Thanks!

Excellent customer service - they are also very competitively priced compared to online printers…read more Great quality as well

The Print Center team is extremely helpful - they made it easy for me to create some amazing…read moresignage for a few parties I was hosting with friends (including a baby shower, an Oscars watch party). You can email your file to printme@staples.com and they'll assist with everything from there. Also, now accept Amazon returns!

The staff here is great, and the quality plus cost of their products keeps me coming back. I've…read moreused their printing services for marketing projects, and on a separate occasion, I learned a lot about the type of ink my printer needs thanks to their knowledgeable team. It turns out there are several cartridges that fit into one printer, which was surprising. My husband and I also come here for our office materials, including computer chairs and smaller desk essentials. This Staples is also situated in a plaza with plenty of eateries. If you're hungry or need a coffee break, there's a Starbucks, Teriyaki Brothers, a Vietnamese restaurant, and an Indian restaurant right in the same lot.