Very helpful, honest, and friendly. Gave me some great advice with no charge! I would recommend AAA…read moreto anyone who needs computer/IT help !

Wow, where do I start? With Brian's incredible knowledge of all things computers? With his customer…read moreservice? With his accessibility? Or how he put me at ease with my computer issues under a minute of talking with him? I have some 20-year-old computers that I fear have pictures of my son that I never printed or saved in any way. I found them when I was cleaning out a closet and I panicked realizing that perhaps those pictures are lost forever. I called Brian and he picked up the phone right away. I told him my issue and he gave me great confidence that he could retrieve whatever is on the towers I have. Phew! I also told him that I have multiple laptops that are now obsolete but that I didn't know to dispose of them. That I knew I had to wipe the data clean but asked if he could do that. He again assured me that he could. Brian had 238 Google Reviews that reflected his 20-year career with a well-deserved 5-star rating. when he updated his website, they somehow got removed. Until he successfully restores them to his new site, please trust mine and bring your computer to him. No matter your issue, you will thank me. I take my reviews very seriously and I write this with 100% sincerity.

Huge shoutout to Will for taking care of my PS5 HDMI issue. Dropped my console off at 5:30pm…read moreyesterday and the issue was fixed by 10:30am today. They hit me a text letting me know it was ready and gave me a full year warranty on their repair... Great customer service, easy drop-off & pick-up, reasonable price. Can't beat it Thanks homies!

Will and crew were awesome! Fast, affordable, and quality! We will definitely be back if needed.read more

Dropped my cell phone so of course had to get it fixed. Scheduled an appointment online here and…read moreright after I pressed submit I got a call telling me I could come on in, that was a great sign form the jump. The service is nothing short of outstanding. From the moment I walked through the door, I was greeted with a warm, genuine welcome that instantly made me feel at ease. The staff is friendly, professional, and attentive, ensuring that every aspect of my visit was pleasant and hassle-free. What stands out the most is how knowledgeable the team is. Whether it's answering my dumb questions about the services offered or making thoughtful recommendations, they went above and beyond to ensure I felt well-informed and confident in my choices. It's clear that the team values customer satisfaction, and that dedication shines through in every interaction. The service here was top-notch, which left me with a great impression. Buying out of town with a broken phone and in a city like Jacksonville, where there were so many options to choose from, I am glad that I picked this spot. The exceptional service at this location makes it stand out as a go-to spot for anyone seeking quality care and attention if you happen to live in Jacksonville or just visiting and break your phone.

Before I had my iPhone screen replaced tech told me it would work as it did before. It does not…read more Facial recognition does not work and the battery runs down in 90 minutes. I was better off with a cracked screen. I went back and they made excuses but would not fix it. I would not use this buisness again.

Great people. Very knowledgeable. Fixed my iPhone screen within a couple of hours. They sell tons…read moreof phone/iPad/computer accessories also. Will be my new go to.

went in today to have them find a problem with my phone, where the music was breaking up when…read moreconnected to any external device. After paying $120 up front, I was told that he "listned to my music" all day, but could not replicate the problem. I asked if they were still going to charge me the $120 when they could not find the problem. I was told that the diagnostic fee was unrefundable. Do not plan on doing business with this business any longer. A few years ago, the customer service was great. Not so much any more...

Convenient and affordable option for phone repair…read more Courteous and knowledgable staff. Good job.

I never leave reviews. Nice enough people...went there as a specific choice to buy local rather…read morethan go to the Assurion affiliated behemoth. It may have been a mistake. I'm 57 and never had to replace a screen. I dropped my phone, screen broke...had to do it. Such is life. They fixed it, more expensive than the franchise place but it was my choice...all good. 11 days later my screen is cracked...I didn't drop it, didn't put the phone in any condition or environment that was in any way out of the ordinary....genuinely...on my kids...no lie. Just as it was before being fixed, my phone resides on an Otter box. I am at a friend's house...I set my phone down...pick it up an hour or so later and it's cracked. Does something rub up against it? Probably...maybe. Can't be sure. But there was zero stress put on the back or front of the phone. It was in my pocket, in the car and in this person's house. When I came back and explained my situation, the best they could do was instead of paying the $188 I paid originally, I paid $150. On the one hand, I get it. The warranty not covering physical damage makes sense. People are nuts, people are irresponsible, etc. But I got zero vibe, feeling, sense that my take mattered. I didn't ask for it but was thinking...if I'm the business owner, maybe I throw in a scree protector at not charge. A minimal...coupla bucks investment in a customer that says on some small way...we get it...you just paid $188 for a replacement and 10 days later...inexplicably you're paying another $150....so...as a basic gesture of goodwill...here's the bare fu***ing minimum we can do to display some level of service...and nope. Just a transaction. Gimme a GD reason to pay more to shop local next time. Your shortsightedness cost you not just a customer but probably 8-10 customers if basic marketing principles hold. Shop local - please...for everything you can. Your dollar, when spent locally serves the business and your community 10x vs what comes from shopping at a chain. However...if you need a mobile phone repaired...there is no benefit to shopping local. Why? Because they know they have you. They know you are captive to your phone. Really. They're right. We are. No argument. Go to the behemoth. Go to the chain if you need your phone fixed. These guys are no better. They know you will do whatever to get your phone back. They clearly use inferior quality product. And I feel for them on some level...they are competing against massive volume that prices them out for many folks. Well, this is the rare occasion where the local place lost me. I won't say "don't shop here", etc...cause maybe my experience is just a one-off. And...also...F them. They had a shot at being decent and failed.

Best computer repair company. I have been using them for almost 2 years. Very easy to work with…read moreand very patient.

Just wanted to put out an update on my previous review about Geeks on Repair…read more Today the owner of the company tried to intimidate me by sending me the following text chain Owner: you have him a bottle of water? Look at all the work you wanted that poor man to do. Look at all the work he did. We have your email chains and texts and pictures as proof. We're not the scumbag you are!! After we were nice enough to dropped your bill you go bad mouth us? What is wrong with you? You contacted us, we didn't contact you. You see we do this kind of work because we do TV and Home Theatre installed but when we arrive you wanted tech to go out and do shopping for you like he's your concierge. You wanted tech to do things outside the scope of work. You can stop now we will take you to court not only for the disputed amount that we were nice to take off, but also for defamation. This is how you treat us AFTER we kneel down to your demands of no pay for the service and amount you had agreed upon in writing prior to our arrival? Me: I guess I am not getting an apology Owner: If an apology will stop your online attacks against me and my company I can give you one but my company is my livelihood and truly feel we did everything I could do to make an unhappy customer happy that day. And Again, be reasonable. It was many hours of tech being on the job that you really don't need to mention anyone since I gave those hours back and you did not pay for them after I applied the discount you had asked for. Me: You just don't get it. I don't feel an apology would be genuine since you don't get it and continue to try to intimidate me. You shouldn't be in business if this is how you run your organization Owner: Your spiteful. I have nothing more to say to you. I believe you are working with someone to try to attack my company.