My phone was intermittently charging. I thought it needed a new charging port but it turned out to…read morebe just a little piece of plastic blocking the charging port. It was removed in 5 seconds. It was done efficiently and with a smile, and at no charge.

Convenient and affordable option for phone repair…read more Courteous and knowledgable staff. Good job.

Dropped my cell phone so of course had to get it fixed. Scheduled an appointment online here and…read moreright after I pressed submit I got a call telling me I could come on in, that was a great sign form the jump. The service is nothing short of outstanding. From the moment I walked through the door, I was greeted with a warm, genuine welcome that instantly made me feel at ease. The staff is friendly, professional, and attentive, ensuring that every aspect of my visit was pleasant and hassle-free. What stands out the most is how knowledgeable the team is. Whether it's answering my dumb questions about the services offered or making thoughtful recommendations, they went above and beyond to ensure I felt well-informed and confident in my choices. It's clear that the team values customer satisfaction, and that dedication shines through in every interaction. The service here was top-notch, which left me with a great impression. Buying out of town with a broken phone and in a city like Jacksonville, where there were so many options to choose from, I am glad that I picked this spot. The exceptional service at this location makes it stand out as a go-to spot for anyone seeking quality care and attention if you happen to live in Jacksonville or just visiting and break your phone.

Elijah was so friendly and helpful to us. My daughter and I both got new screen protectors for our…read moreiPhones and we will certainly come back for all our phone repair needs.

Huge shoutout to Will for taking care of my PS5 HDMI issue. Dropped my console off at 5:30pm…read moreyesterday and the issue was fixed by 10:30am today. They hit me a text letting me know it was ready and gave me a full year warranty on their repair... Great customer service, easy drop-off & pick-up, reasonable price. Can't beat it Thanks homies!

Will and crew were awesome! Fast, affordable, and quality! We will definitely be back if needed.read more

This vendor is one of the most trustworthy companies I have ever worked with. You can trust them…read morefor your hardware repairs.

10/10 service absolutely recommend! They are open seven days a week which was extremely helpful…read moregiven a weekend/holiday and quick!

This is my new go-to spot for quick and competitively priced electronic repairs. 10,000 Phones JAX…read moreBeach electronics repair store is one of the few available on the beaches (NB and AB) side of town and I'm thankful to have found this place on Yelp. I first contacted Mike via Yelp's quote message system to quote a screen repair on a cracked iPhone and he responded swiftly and beat all competitor's pricing within a 20 mile radius! I came in for a screen replacement on a Friday evening about 5pm (an hour before closing), and within 15 minutes from checking my phone in (no appointment either, walk-in), I was out with a new screen that was also warranted. I also was able to see my repair being done. Quality work and fast service at amazing prices! Thank you Mike. Value: 5 Stars Customer Service: 5 Stars Quality: 5 Stars (warranty) Expedited service: 5 Stars

Visit Mike at 10,000 Cellphones, he's awesome!! He had me checked in, crack screen replaced and out…read morethe door within 20minutes. They offer discounts to compete with all competitors.

I love to do a shout out for a local business when they've done a good job, and TheiPhone911 has…read moredone that for me many times. They have BP been my GoTo for phone repair, Apple Watch repair, and phone upgrades. Their prices are good, their service is fast and friendly. Happy to work with them every time. PS be sure to check in on Yelp for a screen protector!

Iphone911 to the rescue w excellent service from Caleb - a techie with a heart! I'm new to Jax…read morefrom Los Angeles and rely heavily on Yelp and Google reviews to find good services etc. Yelper reviews did not disappoint my trip to iphone911! After my most recent whirlwind trip from Jacksonville to Canada to Philadelphia then Los Angeles then Hawaii and back through Los Angeles to Austin to Atlanta to Jacksonville (thank you airlines for all your crazy flight cancellations by the way! *sarcasm*), a crack in my iPad 5th generation screen occurred somewhere along the path. I use my iPad for video conferencing especially while I travel, and it is my lifeline to my work as a therapist. I didn't want to replace my iPad unnecessarily and looked up different shops in the Jacksonville area who provide glass replacement. The staff at the iPhone 911 were really helpful over the phone, gave me a very reasonable quote, and were able to confirm that they had my parts in stock and could have my repair completed in about two hours. This is all despite losing power earlier in the day due to a storm coming through! I don't know about you, but having good service and kind staff who are also dealing with the stress of a power outage gave me a really good impression over the phone. I had called two other places who's quotes were either more expensive, grumpy staff, didn't have my parts in or would take too long to repair. Iphone911 to the rescue! I hopped in my car and got connected to Caleb who took good care of me. Within less than the time I was quoted, Caleb had my iPad ready and in good shape. He also paid attention to me as a customer noticing that I had come from Los Angeles. He was originally from Santa Monica and we had a great convo about our mutual visits to Southern California. A techie w a heart and people skills? Fantastic! Needless to say my iPad is now fixed, in excellent condition, and I'm so grateful that $100 to repair was so much less expensive than going to the Apple store or purchasing a replacement. You must try them when you need help with your iPhone or ipad repair. They are the best! Thanks iPhone911!!!

You will not be punished FOR your anger, you will be punished BY your anger. - Buddha…read more And I was indeed punished by mine. In a fleeting moment of anger following a very minor disagreement on Friday evening, I placed my iPhone face down on a table a little too hard, and what followed was utter devastation for me. My phone screen, although not cracked, went to half-screen, then it went gray, then it went black and did not come back up. Oh no. In the midst of the pandemic did I just kill my iPhone? OMG!!! What was I to do?? After spending over an hour on the phone with Apple Saturday morning and following multiple "tries" to fix the problem, I was told my phone was dead. Black screen of death. A brick. I could take it to a service provider (nearest one was St. Simons Island because the Jax Apple Store was closed due to the pandemic!!!). In doing so I'd also have to erase the phone then remove it from my account. This is fine, IF I HAD BACKED UP MY PHONE with iTunes (like I was supposed to). Nope. This is fine if I used the Cloud. Nope. Lesson learned loud & clear. TWO years of my data, including notes, pictures and videos of my kids during birthdays, Christmas, school plays, etc. was LOST. Yes, I cried. I prayed. And I probably cried again. But something told me not to erase it. So I refused. Despite being told by THREE people it was what I was going to have to do. I researched online. Could my data be recovered? My phone would still ping when checked, and I could shut it down (home button locked) and get it back up (home button unlocked) even though it didn't register as online, and I couldn't get it to connect to iTunes, I had hope. Didn't I? Surely I wouldn't lose two whole years of memories. It turns out I did have hope!!! I found LifeLine Repairs after searching for data recovery in Jax and sent a message to them (through Yelp! whoo hoo) regarding my phone. Daniel quickly responded that it might just need a screen change, so I should bring it in for diagnosing. What? Did I hear that right? That's it? I didn't "break" the phone but I just messed up the screen. Really??!!! My hope escalated as high as the Eiffel Tower, and I just about burnt dinner running around the house telling my family my phone might be saved. One thing though...they were now closed until Monday. So I had to wait....hope...pray...all through Saturday evening and all day on Sunday. I can do this! I had hope. I went in on Monday Morning and Daniel checked. He didn't know I was praying in the lobby. He came back out and said all it needed was a screen replacement. I teared up and said I could cry (but I was not gonna let him see me cry, I'm an ugly crier). Anyway, back to the point...he fixed my phone within 20 mins for less than the cost of what my insurance would've charged me to replace a cracked screen and also less than what a replacement phone would've cost me. I could've professed my love right there on the spot (and maybe I did express over and over how much I appreciated him and that he made my day). Instead of professing love though I did promise to give him a worthy review. So here it is, in detail. DO NOT LOSE HOPE at least until Daniel says so! He surely provided a life line (see what I did there?) for me when I was in my own Lion's Den and I cannot thank him enough. He and LifeLine Repairs will undoubtedly receive many referrals from me to anyone who mentions a problem with their phone, and I hope if you have a phone issue and took the time to read all of this you will run to LifeLine to get yours checked. (Side note: I came straight home and backed up my phone so all is right in my world again. Thanks again so much Daniel!!!)

Honest shop, the technician Dan here is extremely knowledgeable and very transparent about the…read morerepairs. I forgot my appointment to drop of my laptop and he still offered to see and repair my laptop the same day. That's the kind of customer service you can expect here. Big fan of the JAGS, and he loves supporting us military folks. Dan you're the man!

I came back to this place because the owners response seemed honest; although I did not say who I…read morewas and paid normal retail price for replacement screen. Customer service was exceptional and the replacement screen functions properly. Highly Recommended.

Literally right down the street from me, super convenient because it's a drive-thru, not only…read morethat..... everybody is so cool! It's a family-owned company. 10/10

Should be a zero since I didn't buy anything. Called ahead to check availability and military…read morediscounts. Told yes to both. Loaded up 6 batteries to take in and when I get there they say " we cap our discount at $30". Wasted my time and gas. Definitely will not purchase from them, and advise any other vets or first responders to go somewhere else. Batteries Plus definitely doesn't care about us.

Once I arrived with a dead car battery, Frank and Aidan helped me on a super busy day. They were…read morevery professional, caring and patient. Frank installed my car battery and did a great job. You guys are AWESOME!!

if they say less than 1 hour over the phone, don't make the drive…read more They will change it when you walk in the door. don't waste your time there are other ones in the area with better service.

Service was within time given and service was Great would definitely recommend…read more Guys were real nice and helpful