One word sums up my experience with Cutchen's Tree Service. OUTSTANDING!!! I had 5 huge palm trees I needed taken out for a back yard project to revamp my pool and cement slab deck. This may seem a routine job, but the location of the trees could not have presented a more challenging task. First the back yard is a raised area held in place by a retaining wall approximately 3 feet in height that runs just 1 foot inside along one side and the rear of the fenced property line abutting the neighbors' properties. The 3rd side is set in approximately 15 feet from fence. The only entrance to the back yard is a 10-foot-wide entry gate from the driveway, but a lot of that area along the house is used for the pool equipment along one side of the home and a garden area along the fence. In other words, it is really tight. Then you had the location of the trees. Of course, they had been planted in the raised area along the back property line so there was no way to get close with a vehicle or equipment and only feet from the cement slab and the pool area. Finally, these were no tiny ornamental accent palms. They looked great 20 years ago, but had thrived in the extreme, with the 4 Sylvester palms growing to 12 feet tall with 20-to-26-inch diameter bases. Then, of course the final palm, a Canary Island Palm standing at least 35-40 feet high with a diameter base of 48 inches, had to be planted at the farthest corner of the raised yard. From a layman's perspective, I just knew this was going to be a problem and my expectations were that whoever did the job, I was going to be doing a lot of fix up projects with fears of broken fences, cracked slabs, trees in the pool, and trenches in the grass. But, even knowing this and having to account for the worst, I did my research. Looking over the reviews of several different companies, I had an expectation of the cost. Then, I read through all of the reviews. First, I was surprised to find many of the companies had only 10 to 20. The larger companies had perhaps 40 to 60. But Cutchens stood out with almost 200 reviews (Note - there are several review locations), the majority of them 5 stars with very low percentage of poor reviews compared proportionately to the other businesses. Next, I was impressed when the first representative looked over the project, showed me exactly what the difficulties would be and how they could be overcome, but didn't just throw out a no sweat answer. Knowing I would be looking for more estimates, the rep took some pictures and indicated he would have to speak with big guy before he could take on the job to ensure it could be done right as he expected. The next day, the owner, Ed, called back and asked if he could take a look personally. During his on-site visit, his experience showed through. After a few minutes, he came up with a plan, walked me through it, showed me where and how he could get his equipment in, and indicated he would have to take out the last palm in sections because of its location. He also went over how it cold be done safely and with little impact to the yard. In other words, he knew his stuff, answering every question I had in my head without my having to ask. It was impressive. To top it off, after stating, "This is a big job. I hate to say it but it's going to be expensive", he gave me his quote. When he came in with a number less than the lowest of my cost estimate, the deal was sealed. 4 days later, he and his team arrived on time as scheduled, and work began. No messing around. I watched as he managed to get the crane in with, after pulling in the mirrors, a 1-inch clearance. Then his team removed a portion of the side fence and placed pads to provide support of the crane. Several hours later, the job was finished exactly as he had informed me. How he managed to back the crane out, I have no idea (some things you just don't want to watch) but the gate stood unmarked, the fence panels had been put back in place, the area cleaned with no mess, garden beds still intact and raked, and no runs in the grass. In fact, I only realized they were finishing up when I found Ed out skimming the pool. That's attention to detail. Bottom line, Ed runs a tight ship and does exactly what he promised. Exactly, what I had seen running through out all those satisfied customer reviews. I would highly recommend he and his business "Cutchins Tree Service, to anyone, even those I dislike, because this crew deserves it. read more

We cannot recommend Ed and Cutchins Tree Service highly enough! Ed and his team tackled a very challenging job--removing several extra large trees that were not only towering over my home but also extremely close to my sunroom, which has large, delicate windows. From start to finish, Ed was the picture of professionalism. The crew worked with precision, skill, and great care, ensuring nothing was damaged and everything was cleaned up beautifully afterward. Watching them work was like watching a well-rehearsed performance--they clearly know exactly what they're doing and take pride in doing it right. If you're looking for a trustworthy, experienced, and highly capable tree service, Ed at Cutchins is the one to call. Outstanding work and true peace of mind. read more

I had Cutchins do some work for me earlier this year. They did an okay job. I contacted them again and set up an appointment to give me a second quote on some additional work. We set up the appointment, but Cutchins was a no call no show. I am currently working with an alternate to get my second job completed. read more

Ed and his team were AWESOME! I called that Cutchins Tree Service this morning to see about getting someone over to fix a few tree stumps. Even though they had a packed schedule today they fit me in THE SAME DAY in-between clients. They did a great job, they were responsive, professional AND they even cleaned up after themselves throwing away everything (which I've learned you can't take for granted anymore). My husband and I are so thankful for Cutchins Tree Service! We will definitely be using this company in the future. read more

Cutchins Tree Service - Tree Services Near Me - Pensacola, Florida

Ed the owner came out today to help me with my Palm trees. He was very knowledgeable and helpful. I appreciate all he did for a reasonable price. He went over and above. I would highly recommend him and his company. read more

Excellent tree service. Punctual, honest would highly recommend. I'd give them 5+ stars if I could. They came and cut back multiple large oaks surrounding my home. My daughter will be using their services as well. 10/10 would recommend! read more

Excellent communication, showed up when promised. Professional service and answered all of my questions. Highly recommend.

Excellent job, very professional!! Thank you so much for your Hard work and quick response in Removing fallen tree from the Tornado, high winds, recently, On rental property, in Milton, Florida On June 19, 2023, Monday, Ed did an excellent job, professional and courteous and hard working! We highly recommend Ed, who came out quickly to our rental home, and did An excellent job, of cutting and removing And cleaning up, the huge tree limbs that Fell on our rental home! Tree had fallen on electrical power lines And Ed and his Assistant were very cautious and very careful to not cut Or not put additional weight on top of the power lines! We never lost electrical power, we had air and lights due to his careful and excellent Skillful work!! Ed and his Assistant knew exactly What to do!! Excellent job!! Thank you for removing all the many limbs as well as the many large broken limbs, And raked up the area and checked the roof, too!! Thank you June 19, 2023 Bill and Eileen Brown Milton Florida read more

This guy is a liar The first thing that I asked him how many people do you he have to do the work he said three. Well that was a lie and many more lies after that. He did the work all by himself all day with no help. So all the hard work that I had done to save to have this done it was gone and taken from a liar. read more

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Ed did not complete the work he agreed to do. When questioned about undone work he claimed he didn't know that was part of the job. Called an associate to complete work after he received payment in full for work even though he didn't do the work . Since he had done work before, we didn't see a need to have a written agreement as to what was to be done and the cost of the work. Bad Mistake!! Before his associate finished his work , Ed Was paid and left. Should have looked over every detail of the work agreed to verbally before paying . Later in the day when his associate left we called Ed about the undone work. He claimed not to know anything about what was left undone. Sent text and messages to no avail. Do NOT pay him until all work is done to customer's satisfaction. Last thing ask him to provide proof of insurance. read more

Very responsive and efficient. Cutchins has a wood grinder, so all wood is removed from property. Care was taken to not damage our lawn. Arrived on time and completed job before noon. read more

He did cut the tree down I'll give him that, but trampled and broke blueberry bushes that have been growing for years. Water bottles and cans were left on the property. Laid down chain link fence instead of unrolling the fence, did not reconnect the top reinforcement poles so the fence is unstable. Talks and good talk but DOES NOT do what he says. read more

Cutchins Tree Service did a great job for us. They came when they said they would, and trimmed the trees around our house and more. I will call them again for further tree service. The three men were polite and did a great job cleaning up the limbs and debris from the cutting. We would recommend them to friends and neighbors. The Stringers Pensacola, FL read more

This was my second time using Cutchins Tree Service. Both times they got on my job quick. Today was same day. Price is good. Job is good. Very professional. I recommend them. I will use this company again Rebecca Poyner read more

They agreed to remove a limb over my house and removed half and trimmed some stuff that wasn't even part of it. It took them from Monday to start to Friday when they told me they were done with two tries at the limb. The important thing was to remove my limb so that I could keep my house insurance. Now I am running out of time for my insurance, have an invoice from these guys for an incomplete job and money is very tight, tree debris in my yard which they said that they would take care of, and I still need to find someone else to finish the job. On top of this they suggested talking more tree work for more money. read more

Awesome job in a timely manner. Guys were very nice and explained how they would do things. I would definitely recommend them.

Awful company!!! My neighbors gave them a somewhat decent review as they did not clean up there mess. They seemed somewhat happy. Well, we decided to go with them and call them. My husband texted them many times only to get a one word reply back like "yep". So, believe the other bad reviews as these people seem to not have a good work ethic. read more

These guys did an OK job of removing the trees I asked them to. They outsource the stump removal and there was an additional cost for that. Ed Cutchins also did some debris removal on the property and created three large piles of debris in the front yard which he promised to remove as part of the job. He also promised to grade the property to level it out where the trees and bushes were removed. I paid him for the job after he took the first load and promised to return for the other two and finish the grading. That was two weeks ago and the debris is still in my front yard and grading not complete. Ed will not answer the phone or return my calls. I would not recommend this company due to lack of professionalism and failure to complete the job. DO NOT PAY IN ADVANCE!!! read more

great job in decent timing these guys really knew a lot about what they were doing and very professional they showed me a lot of things I didn't know about a tree and also are very resourceful throughout the rest of the business such as landscaping rocks gravel overall I generally enjoyed watching these guys do their job read more