When we come to visit bullhead We always try and bring our…read moreEnglish bulldog Dallas They did such an amazing job giving her a bath and treating her like a princess. Also they gave her a special bandanna and give her her own bell. This was the second time we used them and I had to give the best review possible. The groomers take pride and love what they do.

Absolutely the best. Zoe love her and they do a fantastic job. Here are a few photos.read more

The best place ever my dog always looks great. We love her.she is so nice and Lucy love herread more

Easy to get appt and they seemed to care and take care of my little dog. Reasonable prices.read more

we are so pleased with the service for our fur babies. We needed in-home care for our three dogs on…read morean emergency basis and they really came through for us. They checked on the dogs 4 times a day as we requested and sent photos from each visit. we will definitely call on them again. highly recommend

Jaymie treats my dog Freddie like he is her own. He is happy to see her and she is reliable and…read moretrustworthy. She is also active in our local pet related charities which is nice.

They are very caring here. My dog really enjoys her stays with them. I have been using their…read moresevices for a year now. They were highly recommended to me by my cousin who has lived in bullhead for over 10 years.

Our dog died here July 5th, 2025. I can't give a rating on…read morehow they treated our dog because he didn't live through the weekend that we left him in their care, but I will write a review on how they handled the situation after. We got a call Saturday July 5th, 2025, around 9am that our dog had died an HOUR earlier. We rushed over to the facility and David Torres, who I assume is the owner or lead trainer, told us that our Frenchie had breathing complications and died. Not in the heat but in the air-conditioned area that they kept the dogs in. It made no sense to me because our dog would sleep with us every night in an AC controlled room. I asked to see the security footage because I wanted to rule out negligence on their part. David told me he would get the footage and asked if I could return later. I told him I wouldn't leave until I saw it with my own eyes. After a few hours David came back and said he needed to wait for their IT tech to return to retrieve any footage. My wife and I were furious and didn't know what to do since we were staying in town for the holiday weekend. David then offered to have our dog cremated locally but we refused. He also insisted and provided a WRITTEN PROMISE to provide us with ANY puppy we wanted. At the moment we didn't want to hear anything about another dog. We went to the store to buy a cooler and placed our Frenchie inside and started a 5-hour drive back home in silence. We were able to get him cremated locally by our home and David said he would take care of the bill. We paid out of pocket and sent David the receipt. David then promised he would mail out a check, but after almost 3 weeks nothing came. We had to reach out again, and a check finally arrived a few days later. After a few weeks of back and forth, David sent a message that EVERY camera that covered the area where our dog was staying had malfunctioned and had no footage of the incident AT ALL. It became extremely difficult to believe that no negligence had occurred after this... Back in December 2025 my wife and I were still feeling the emptiness in our home. We had gotten our Frenchie shortly after getting married. Since we have no children, our dog filled that void at times. I spoke to my wife about getting another dog and I remembered the written promise David made. I reached out to David and let him know what my wife and I wanted to get a puppy to be a family of three once again. He confirmed he received our request and we let him know we wanted an Australian Shepherd. Weeks went by and there were never any solid leads. He offered us an Australian Cattle Dog but I didn't want to accept that only because it was convenient. If we were going to get another dog, we wanted to be able to choose him, not have it forced on us. This is where things became very frustrating. For almost 5 weeks there was no response from David. Not only until I cc'd the support email did I get a response from David a few days later. He casually brought up that he had been in Texas for a month. I understand that for a business owner, something that happened months ago may not be a priority, but for my wife and I, it's something we get reminded of every day when we see our dog's toys in the laundry room. David then confirmed that they would most likely not be able to find us a dog and offered us $500 as an alternative. My wife and I were so tired of dragging this on that we agreed to the $500 so we could save up and get our own dog. David asked for my home address, which he would have had from the cremation check, and confirmed he would mail out a check via FedEx or UPS. Here we are 2 WEEKS LATER still with NO UPDATE from David or the support email. If you have a good relationship with this facility great. But if you're in town and looking for a place to entrust your pets consider another facility. The way David handled this situation was beyond unprofessional. I was hesitant to write this review because I wanted to give David the benefit of the doubt, but I guess it doesn't really matter to him. If anyone from the team responds to this review before the list of unanswered emailed it would just further my point of unprofessionalism.

You review needs at least 85 characters. Had a few more thoughts to post review. GOKNICKS!!…read more PS some kickazz, professional and knowledgeable customer service oriented, women down here who know their jobs inside and out; moreover, is plainly obvious day deeply care for the pets in theirs charge. Rock stars, each one!!

Friendly and so sweet to our pups. We called last minute and they worked us in without any issue…read more We have an old man pup and they even worked around his arthritic knees. Can't say enough about how awesome these groomers were!!!

Dr, Dean is so gentle with my 15 year old puppy. Staff is so…read morecaring whether its a shot or just a nail clip. My dogs are not scared or nervous at all when they have an appointment.

7 Apr 26. On a follow up appointment for Remus. Dr. Dean is…read moreabsolutely fantastic always caring for the animals, however upon check out my wife asked for a refill to be sent to Chewy (which they have been doing for the past year) instead they refilled the medication at $97.66 whereas we pay Chewy $59.99. I called back to ask about them taking the sealed box back. Instead they tried twisting my wife's conversation and refused to take back the medication. Asked tp have Dr.Dean call me,Instead they hung up on me. My recommendation: 1. Teach the staff how to be respectful 2. Teach them difference between hearing and listening WHY WOULD WE WANT TO PAY A $30.00 DIFFERENCE Maybe the money is more important than good business. JIM M

How come the hours says your open 24/7 but when I call it says your only open Monday through…read moreThursday. Update: Thanks for the quick reply, I'm sure your clinic is top notch. Just wish our pets could get help besides the normal business hours.

My biggest concern was never just Bella's tooth. It was her weight loss, lack of energy, and…read moreoverall decline in health. I genuinely believed her dental disease was causing these symptoms, and as a pet owner, I trusted the veterinarian to determine whether there was something more serious going on. Bella barely ate because of her bad tooth, so I agreed to the dental procedure hoping it would help her regain weight and energy. Instead, her condition continued to worsen. Looking back, nearly all of the symptoms I was worried about were ultimately caused by a parasitic infection that another veterinarian later diagnosed and treated. What is frustrating is that I am not a veterinarian. I brought Bella in specifically because I did not know what was causing her symptoms. I trusted that a trained professional would investigate why my cat was losing weight and becoming lethargic. Instead, I was left believing her dental issues were the cause while the actual problem went untreated. When I finally sought care elsewhere, the parasite was identified and treated, and Bella improved. As a pet owner, it is difficult to understand how the symptoms that concerned me most were not recognized or investigated sooner. I don't expect perfection from any veterinarian, but I do expect a veterinarian to look beyond one problem and consider the whole animal. My experience left me feeling that Bella's declining condition was not taken seriously enough, and I hope other pet owners ask questions and seek a second opinion if they feel their concerns are not being addressed.