They are very caring here. My dog really enjoys her stays with them. I have been using their sevices for a year now. They were highly recommended to me by my cousin who has lived in bullhead for over 10 years. read more

Our dog died here July 5th, 2025. I can't give a rating on how they treated our dog because he didn't live through the weekend that we left him in their care, but I will write a review on how they handled the situation after. We got a call Saturday July 5th, 2025, around 9am that our dog had died an HOUR earlier. We rushed over to the facility and David Torres, who I assume is the owner or lead trainer, told us that our Frenchie had breathing complications and died. Not in the heat but in the air-conditioned area that they kept the dogs in. It made no sense to me because our dog would sleep with us every night in an AC controlled room. I asked to see the security footage because I wanted to rule out negligence on their part. David told me he would get the footage and asked if I could return later. I told him I wouldn't leave until I saw it with my own eyes. After a few hours David came back and said he needed to wait for their IT tech to return to retrieve any footage. My wife and I were furious and didn't know what to do since we were staying in town for the holiday weekend. David then offered to have our dog cremated locally but we refused. He also insisted and provided a WRITTEN PROMISE to provide us with ANY puppy we wanted. At the moment we didn't want to hear anything about another dog. We went to the store to buy a cooler and placed our Frenchie inside and started a 5-hour drive back home in silence. We were able to get him cremated locally by our home and David said he would take care of the bill. We paid out of pocket and sent David the receipt. David then promised he would mail out a check, but after almost 3 weeks nothing came. We had to reach out again, and a check finally arrived a few days later. After a few weeks of back and forth, David sent a message that EVERY camera that covered the area where our dog was staying had malfunctioned and had no footage of the incident AT ALL. It became extremely difficult to believe that no negligence had occurred after this... Back in December 2025 my wife and I were still feeling the emptiness in our home. We had gotten our Frenchie shortly after getting married. Since we have no children, our dog filled that void at times. I spoke to my wife about getting another dog and I remembered the written promise David made. I reached out to David and let him know what my wife and I wanted to get a puppy to be a family of three once again. He confirmed he received our request and we let him know we wanted an Australian Shepherd. Weeks went by and there were never any solid leads. He offered us an Australian Cattle Dog but I didn't want to accept that only because it was convenient. If we were going to get another dog, we wanted to be able to choose him, not have it forced on us. This is where things became very frustrating. For almost 5 weeks there was no response from David. Not only until I cc'd the support email did I get a response from David a few days later. He casually brought up that he had been in Texas for a month. I understand that for a business owner, something that happened months ago may not be a priority, but for my wife and I, it's something we get reminded of every day when we see our dog's toys in the laundry room. David then confirmed that they would most likely not be able to find us a dog and offered us $500 as an alternative. My wife and I were so tired of dragging this on that we agreed to the $500 so we could save up and get our own dog. David asked for my home address, which he would have had from the cremation check, and confirmed he would mail out a check via FedEx or UPS. Here we are 2 WEEKS LATER still with NO UPDATE from David or the support email. If you have a good relationship with this facility great. But if you're in town and looking for a place to entrust your pets consider another facility. The way David handled this situation was beyond unprofessional. I was hesitant to write this review because I wanted to give David the benefit of the doubt, but I guess it doesn't really matter to him. If anyone from the team responds to this review before the list of unanswered emailed it would just further my point of unprofessionalism. read more

Risen Star Kennel - Pet Groomers Near Me - Bullhead City, Arizona

See all

Your response on Google proves my point--no accountability, just deflection. Let's be clear: your reply doesn't address any of the actual issues I raised. You still haven't pointed to a single written policy stating that a dog with fleas will be banned. You talk in circles about vaccines and "standards," yet completely ignore the fact that you have no clear intake protocol for checking dogs for fleas before boarding. My dog had no visible fleas, no itching, and had been vet-treated with a 30-day preventative just a week prior. I have documentation. But instead of doing your due diligence or even communicating like professionals, you chose to blame the customer and permanently ban my dog, a dog who had been coming to your facility for five years. That's not customer service. That's unprofessional damage control. And speaking of your response--if you can't use basic grammar or properly articulate your own policies, that says a lot about how you operate. Words were misused, statements were contradictory, and large parts of your message made no sense in the context of the issue. If you can't communicate clearly, how are customers supposed to trust your judgment or processes? Running a business requires more than just capacity--it requires competence. Your vague mention of "additional reasons" with no details is just a way to dodge responsibility. You claim to be the "largest facility in the Tri-State," yet failed to properly screen or manage a situation involving one dog. Being big doesn't mean being better--especially when it comes at the expense of accountability and transparency. You also mention the BBB, but the fact remains: you're not accredited. Not having complaints isn't a sign of quality--it just means people are turning to platforms like this because you don't handle concerns professionally. Your refusal to accept responsibility, your condescending tone, and your complete lack of a flea policy all speak volumes. You mishandled this situation from beginning to end. Other pet owners deserve to know exactly how you operate. read more

Risen Star Kennel - Owners comical response - Pet Groomers Near Me - Bullhead City, Arizona

This yelp is long overdue!!We have been taking our two boy's Jones and Reese to RSK for about 2 years now. My wife and I can't thank the owners and amazing staff enough. They set the standard for love and care. Our pit has some health issues and we never worry while they are in their care!!!! Thank you so much for the peace of mind and taking care of our babies! Dean and April Weitz read more

I was looking for dog training classes in the area and a friend told me about this place, so I thought I'd try. I recently took my dog for an "evaluation training" and it went so bad. There was one head trainer and two trainers in training. I believe the head trainers name is Mike? Or maybe Dave? But he was HORRIBLE!!! Because of him and the cleanliness of their facility, I'm taking my dog elsewhere. The two trainers in training were super nice and friendly and they had great professionalism. Those two should be the head trainers. Mike or Dave was so rude. He didn't even introduce himself and I got an awful feeling the second I saw him. Also the way he talked to me and my dog, no not having it. Belittling and very rude. Unprofessional!! He looks like he's mean to animals and trains animals in that demeanor. I wonder how much business they lose because of him? After, they tried to get me to sign up my dog for group classes with I believe Stephanie but because of Mike or Dave, I'm not going back. Plus, the inside of their facility reminded me of a prison. Cold with an eerie feeling. The floors were also so dirty. If you're training your dog for the military and don't care for cleanliness, then this is your place. If you want a clean facility with nice trainers, go somewhere else! read more

I have a rescue dog that had recently recovered from a broken leg, so I was a little overprotective when I made the appointment for him to be groomed. After being in a cast for five months (two surgeries and two legs in a cast), his nails were very overgrown and he desperately needed a bath. When I took him in, the groomer listened to my concerns and was so respectful of my concerns and reassured me that he was in good hands. When I picked him up, he was so happy and obviously liked everyone he encountered. His coat was so shiny, his nails were done so well and he smelled so good! I highly recommend Risen Star and will take him in to keep his nails done! read more

Risen Star Kennel - One happy dog after being groomed! - Pet Groomers Near Me - Bullhead City, Arizona

See all

Working with Dave dog trainer now. Absolutely best my dog has came so far and just two appointments thank you.

just now NEW This review is for the trainer. I was recommended to him by someone to help me with my dog that has started to snap. I paid $225 back in April. Two times I was sick, to which the trainer had said he understood and wouldn't charge me. Any other appointment I had I would show up just to be sent away for numerous reasons: I need a new collar (which was $80 and they took and never gave back) or their facility was being remodeled. Or that he had to come up with a plan. He told me my purebred jack Russell was inbred and indifferent and stumped him. He always told me he didn't want to waste my money and to reschedule. I have not received the service I paid for and still have my pup with attitude problems. I feel incredibly take advantage of. So disappointed. I feel gaslighted. read more

My pup loved staying there for Doggie Day care and a couple of times overnight. Never smelled bad and the people there knew my dog by name and he went willingly. read more

My 15 year old dog has never been so happy when I have picked her up from other places. So I know she received plenty of attention. read more

Risen Star Kennel - Pet Groomers Near Me - Bullhead City, Arizona

Thank you RSK. We rescued a fearful dog that didn't like to touched let alone groomed. Huge thank you to Jenna with her patience and love for Lucky. She is the best groomer we have ever had. Harold, Patty and Lucky read more

These guys truly care about your pets like their own! Best training for my puppy and amazing staff! Everyone was super friendly and it was a very fun and comfortable experience! read more

Risen Star Kennel - My puppy - Pet Groomers Near Me - Bullhead City, Arizona

I'm glad your response was given today since you would not respond to our text messages for the past 3 months. I'm thankful and extremely happy no other pets will suffer the abuse my baby did. A well trained staff is all that is needed to prevent further unnecessary stress on our pets. Our baby has had the very best care and attention at A Time To Play in Fort Mohave. She is not caged 100 % of the time and gets to interact with other pets big and small. She plays in a kiddie pool and loves it there. Best of luck with your new business as you grow and develop loving and caring facility. read more

See all

Apparently all staff leaves when they close and nobody is actually there to take care of them....

Today was our first visit for grooming services. Jennifer did an excellent job making our Cavachon beautiful so she can stay cool in this AZ heat. Thank you read more

They take good care of our pups and we have always found it clean and the staff friendly. The owners are also trainers and have a wonderful facility. read more

Our dog spent a month at this kennel and during our vacation we made several calls checking on our dog. The staffs response was he was eating and doing good. When we picked him up a month later he went from 77 pounds to 66 pounds and distressed. His back bones and ribs painted a horrible picture in our minds after being told he only lost 2.5 pounds during his stay. His front paw was still bleeding and no mention from the staff regarding this issue. Not sure what goes on here and probably will never learn the truth. He will never return to this business. All item were confirmed when our dog visited a Vet today. Poor care for our animal. read more

Thank you guys ! Best service, left my dog Oreo and my cat Puma three nights they give my puppy a bath and trimmed his nails.. super happy with you guys... Highly recommend. Super nice people.. thank you again.. definitely coming back here. read more

Risen Star Kennel - They look happy :) - Pet Groomers Near Me - Bullhead City, Arizona

Not good for long term boarding. Women fell I love with my dog and because I was out of country for prolonged period she seized him. I made her aware that I would be unreachable by phone. She told me I owed $1000 which I had no problem paying for the boarding my dog and cat. She filed paper work against me to gain ownership of my dog and said I could have my cat back but not my dog. Very disgusted with how this company allowed for this to happen. I choose this place because of reviews and how excellent the animals were treated during boarding. read more

my dog does not like this place. he was so stressed out while he stayed here. he came back with very bad diarrhea and very tired. it turns out that where they keep the dogs it's like in a warehouse set up in crates like something you see in a pound. all size dogs in the same room non stop barking. my poor buddy was so unhappy there. I can't speak on the training services or anything else only the boarding. read more

Keywords: Inexpensive, quality care & friendly staff. We took our pup over to RSK because Laughlin has little to no hotels that are pet friendly and they were the only place that had openings for our last minute booking. They're just past the bridge from the Laughlin side into Bullhead City. We were staying at Harrah's, which is the furthest hotel from them but only a short 10 minute drive. RSK is NOT luxury, your pet doesn't get Voss water nor do they get massages but they do provide the essential; food, a place to run around and quality care. They're real inexpensive, we paid a grand total of $46 for a 2 night 3 day stay and full package groom. Again, RSK is not luxury but they provide quality care and genuinely care about your pet. We will be back anytime that we are in Laughlin. read more

Risen Star Kennel - Pet Groomers Near Me - Bullhead City, Arizona

They claim to do AKC CGC TEST but are not listed on the AKC site they need to stick to protection training as that seems to be their specialty I feel they are not savy in dealing with dogs with issues such as fear or low confidence read more

Our cat is now our only "fur-baby" and she's taken her role as "Head of the family" very seriously. It was with great trepidation that I set off on the task of finding her temporary lodging while our RV was out for repairs. The only hotel in the area that welcomes cats (that I could find) requires an additional $25 per night for her presence. Fortunately, I found a picture with a cat here on Yelp in the reviews for Risen Star Kennel and after reading several of the other client's remarks felt that she would be well cared for here. Although I'm sure Yoshi might have a different perspective, her lack of typing skills make this a purely human review. Our princess survived a week of kennel care and came home with a renewed sense of happiness at being reunited with her favorite things. I'm not sure her caretakers would be too happy to see her repeat the experience as she managed to make her unhappiness apparent with her teeth biting at least two of the young ladies working there. I'm sorry for their discomfort and grateful for their willingness to at least try and keep her happy during our time of transition. The bottom line is that if you need a place to board your cat, the Risen Star Kennel was a good experience for us. Yoshi is back to being a happy RV cat and we're happy to recommend this place. read more

Risen Star Kennel - Yoshi at home! - Pet Groomers Near Me - Bullhead City, Arizona

See all

A GREAT PLACE TO LEAVE YOUR ANIMALS I have been using Risen Star Kennel in Bullhead City AZ for over 13 years, I have never had a bad experience either in grooming or pet care. New owners purchased the Kennel on 1 march 2019 and many upgrades are in progress. When we take Remus there to stay he can hardly wait to get in, he truly loves Risen Stars staff. One thing that I might suggest is to remove the reviews that were given to the kennel prior to 1 March 2919 to be fair to the new owners. No business should be graded on prior to date of acquisition. Jim M Retired Navy FMF read more

Friendly and caring staff. My dog likes going there. When I leave my dog with them I don't spend my time away wo=Ying about her because I know that she is in goof hands. read more

We have boarded our German Shepherd dogs across the country, including in veterinarian-owned kennels, and California spa-type dog resorts. The care they received at Risen Star is a cut above all of them. The facility has new owners as of two years ago. One of the owners is a Vietnam veteran dog handler and former civilian K-9 officer. There are two trainers at the facility. KENNEL: They offer a comfortable living environment for the animals. Our two dogs left the facility as clean and well cared for as when they arrived. TRAINING: The kennel training practices utilize years of experience in animal behavior. The trainer cured one of our dogs of pulling/tugging on the leash with a simple technique, without pain or struggle in less than 10 minutes. They teach owners how to understand the animals in order to correct the animals' bad habits. PRICE: Well below what we have paid for 'spa dog vacations', veterinarian-owned facilities and 'doggie' ranches. REQUIREMENTS: Like every other kennel, the dogs must be up to date on all vaccines. You supply dog's food. This is unquestionably the best kennel in the area. read more

I have used this kennel for years - finally getting around to giving them their props. There was an ownership change in the last year - and I was in Bullhead/Laughlin for the first time in several years last month. They took great care of my terrier mix, just as Risen Star always did in the past when I had two dogs to bring to them. I walked her once a day for my 4 day stay. The staff was friendly and accomodating. The facility is clean, and my dog was obviously in good hands. I like that they were careful to check my records as well - it's good to know that they are protecting the dogs. The price is great too! When I am in Bullhead/Laughlin, I will always check here first. read more

Risen Star is the best kennel, in Bullhead City. They always take care of us and our dog Luna. The owners are great, along with the staff. Could not be any better. They really care. They support Law enforcement, and Vetrens. read more

took care of our two Montana Boys in January. They did such a great job we are already looking to do this again in 2019. Thank you for such good care and keeping them safe. It is so hard trust someone else to give the care you yourself can only give....they are caring and worth giving a try. See you in 2019. read more

Risen Star Kennel - are booked for them January 22 to January 25th. Thank you. See ya soon. cooper and gunner are Montana boys. - Pet Groomers Near Me - Bullhead City, Arizona

In the middle of a heat wave the staff worked so hard to keep the temperature perfect for the dogs. My dog came back to me healthy and happy! read more

I was pleased with the care provided by this Kennel when I boarded my dog for one day in May 2022. When I tried to board him again a month later it seemed like they didn't want him there and wouldn't respond to my request other than saying I need a letter from the surgeon - which I provided within 3 hours. My GSD had cranial cruciate surgery, the stitches out and on anxiety meds so all he basically would do is lay there for 7 hours after we leave him for the day. I've never had any place tell me that our GSD was bad or that they couldn't handle him, quite the opposite actually, he is loved every where he goes. So for Risen Star Kennel to not even respond once I provided the surgeon's letter as they requested was rude, disrespectful and confusing. I have still not heard back from them! Due to time constraints with our trip I have found another place in Bullhead City that comes highly recommended. I'm hoping things will go well with the new boarding facility and if yes I will go to their Yelp page and add an excellent review along with the many others! read more

Risen Star Kennel - Max - Pet Groomers Near Me - Bullhead City, Arizona

I've used this kennel for several years. They have a new owner who is dedicated to providing a safe, clean environment for our best friends. I highly recommend this kernel. read more

It's truly amazing how we used Risen Star kennel four times in the past and have had different dog items returned to us that weren't our dogs belongings. When we picked the dogs up this time, our smaller dog hat a pet harness on that wasn't his. In fact, the harness was to a much smaller dog. His actual collar was completely missing, he was also fitted with some other dog's collar under the harness.The woman working there said, "I wondered how he gained so much weight in one night." The blanket we supplied was missing, then later found when my girlfriend went storming in after the pick up. What also burns my hide is that all the bags of treats (three new bags of bones and treats) were completely missing from our dogs tote bag. This was all from one (1) overnight stay. How do two wiener dogs eat three bags of treats then throw away the bags in one night? How does so many items get misplaced or returned to the wrong owners? Again, this has happened four times. To top it all off, the dogs stink and the smaller one had goop in his eyes and had him acting timid when he came back to us. NEVER AGAIN!!!!!! read more

I left my dog's Sassy a loving Pittbull and Lucy a action packed Beagle/Lab at Risen Star in April while we rode the Colorado River, ate at Bubba Gups and gambled. The owner's of Risen Star allowed me back in every day to see my girls and I did. We played & practiced commands in the activity and training yard. The girls did well. The staff was great, were very friendly and informative. We had a great visit with no concern for dogs while there. Thank you Rizen Star, see you again soon. read more

I went and met with David today about a training session with my Great Dane. I was very impressed. He's working with Saint and the police dogs as well. Everyone there is very Pleasant and I was very impressed with this facility. read more

I've been taking cody to Risen Star for about 7 years, the old groomer did a good job but Kim the new groomer is AWESOME....Thank you Cody looks great and happy... read more

I'm still a fan, but our dogs get Kennel Cough! I have complained, and the staff says it is not Kennel Cough but a cough from barking all the time. We phoned our vet because our beagle was so ill after a visit here in April of 2014. He said he could give her antibiotics if she was really bad, and recommended we try "A Time To Play Doggie Daycare" in Mohave Valley. read more

I would like thank you all for taking care of our fur babies. Everyone was extremely nice and accommodating even when our plans had to change. read more

Spent a week camping in Laughlin. Dropped our dog off for Doggie Day Care that M - F. My older dog is always a nervous wreck when we take him. Not here. He loved it there. No stress on our dog means peace of mind for us. I also scheduled a grooming appointment one day and they did an excellent job. I highly recommend them. The staff is nice and caring. They fill up so need to make appointments ahead of time. Great location. Easy to get to. read more

My brother & sister in law dropped off their Beagle here for a two night stay and they can't stop talking wonders about their service and price. I have two fur kids of my own and from my brothers experience (and trust me they are over protective of their beautiful Beagle) I will try them next when I visit Laughlin. read more