I called and was able to come right in for a gel mani. There were two people working there, a man and a women, and they were both very nice, to me and to other customers. The man did my nails beautifully, and his attention to detail was amazing! I will definitely be back! read more

Really enjoyed my experience at Cutie Nails & Spa! Everyone was very friendly. Very clean facility. The gentleman who did my pedicure was very gentle and nice. I will be back! read more

I was visiting flagstaff and wanted to get a pedicure. This was the worst pedicure experience I've ever had. I don't think anyone working that day spoke English, because every time I asked a question, it was met with blank stares or worse, not even an acknowledgement that I was speaking. The first massage chair I was sitting in didn't work. When I asked about it (several times), my nail tech said nothing. I asked another nail tech nearby and they did not respond. I finally asked my nail tech if I could move to a different chair. He was obviously very annoyed with me, but did move me to another chair that sort of worked. He also cut my skin while trimming my cuticle. The rest of the pedicure was average, but if you would like to sit in a working massage chair and actually be able to communicate with your nail tech, don't go here. read more

For the amount of money I paid, this was not worth it! I came here yesterday to get my nails done with my twin sister since it was our birthday and we wanted to pamper ourselves after a long grueling week of grad school. We did our research before hand and picked Cutie Nails since it had the best reviews out of all the ones close to our place. We then called and made an appointment so that we wouldn't have to wait. We get there and we have to wait about 10 minutes which is not a problem. There is a girl sitting on a chair and talking to her friend who's getting her nails done. Apparently they came together and were supposed to get them done at the same time but they were behind schedule. Because my twin sister and I made an appointment, we technically had first dibs over the girl in the chair. The lady who's in charge takes my sister to the chair and RUSHES through her appointment so that she can take the other girl that was waiting. At the end she put some type of lotion on my sister and forgot to use the damp cloth to wipe it off because she was in such a hurry to get to the other girl. My sister was soaked in the oil based lotion while waiting for me. I had Randy at first which was nice but a woman walked in for a pedicure that was scheduled with randy so he had to attend to her; the lady in charge did my nails which I was not happy with since I saw her rush through my sister's. I am not well versed in nails so she proceeded to tell me that the color I picked out wouldn't work for gel and that I had to pick from a swatch which was fine. I picked a pink color (I had to keep it professional since I am a grad TA ) but before she put it on, I asked if it would be too light since they are the experts and I have olive skin ( I was afraid it was too light). She said no so and then she put it on (rather hurriedly). As I'm looking at my nails now, they are not horrible looking but definitely not that great. The sparkles in it are too juvenile looking but thankfully not that noticeable. I am not a pink person to begin with but none of the other colors would have worked (too out there). I felt that if the lady in charge had just taken 1 minute to explain what the problem was, I would probably have gotten a French manicure instead or gotten acrylic nails or simply not have wasted my money at all. I never get my nails done and was hoping I would get great service for the amount I was paying for. The staff was nice enough but it wasn't enough to make up for the service we received. In all honesty, I could have done my nails myself..I guess the only "good thing" is that since they are gel, it won't chip as much. If you want to be rushed, this is the place. If not, please do yourself a favor and look elsewhere. I didn't like my experience at all to the point where I didn't tip anything..just paid the $30. I had woken up early to study that morning and was at a research meeting before this nail appointment; basically I was too tired and too bummed to go back and complain. I definitely won't be coming back and I don't recommend it at all!! read more

My nails are super streaky and the lady did not buff, push back cuticles or any of the things you usually get with a manicure. Only reason I am giving two stars instead of one is that they were at least nice. read more

Super friendly and clean! The nail tech took their time (45 minutes for a gel manicure) but was definitely worth it as my nails came out beautiful! She made sure everything was looking good. read more

I LOVE THIS PLACE!!!! Amazing ladies, and gentlemen! So welcoming and sweet. Everytime I get my nails done here they come out AMAZING and are very flexible about getting me in ASAP!!!! Thanks so much cutie nails, I will always be back :) Keep up the great work! read more

I spend a lot of money on my nails so when I get them done I expect them to be good... especially when I pay $50-$60 on them being done --that doesn't include the $10-$15 tip I give-- Jenni does GREAT nails! I've always gone to her. The one time she is busy the lady next to her makes my nails super thin (which I warn her they would break off) ..... and than they do break off within 2 days.... and more break off within 2 more days... she tells me I need to pay $5 for every nail that I break. Long story short... I did NOT pay the $5 for her mistake of making my nails so thin they'd break off and I won't be going back! Sucks because I'm a very good tipper when it comes to my nails being 100% not to mention all my friend and family goes to the nail salons I go! I'm a local and I've tried many different salons. (One of the many reasons I stopped getting my nails done at the mall was because of her--wish I caught her name) read more

Time warp! Dropped my wife off for a manicure/ pedicure. Almost 3 hours later and I'm still waiting in the parking lot to pick her up. There was (and still is) only one other person getting their nails done. Maybe I should go make sure they didn't kidnap her! read more

Hands down worst nail salon ever. HORRID gel nails. When I say horrible I mean they were thick, they had huge bubbles and the paint didn't reach the end of my nails. I tried to reason with them asking for the nails to be redone and they were horribly rude. When I began to file my nails myself an employee finally offered me acetone to soak my nails in and then they began taking pictures of me and my friend! Illegal, creepy, no nail skill and horrible service. read more

They double booked every appointment and when we tried to leave one of the workers followed us out of the store telling us to come back. We did not end up stay to get our nails done and will not be coming back. read more

we are from williams & have been looking for a good shop that takes walk ins...this is it! clean, nice...a little slow, but they take their time & it is worth it...holly & randy are very professional & kind read more

Cutie Nails Spa - Nail Salons Near Me - Flagstaff, Arizona

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The chairs were fabulous, but the pedicure was HORRIBLE. I had terrible callouses on my feet and they never offered to remove them and left flecks of paint on my skin and missed painting whole parts of my nail. If you need callous remover, make sure you tell them (don't assume like me they'll actually look at your feet). At the end I asked if they did designs (again, were never offered) and it ended up being a disaster. The designs were very uneven and the guy didn't care that he obviously screwed one of them up. They clearly do not take a lot of pride in the work they do. The prices were also very high for the work I received. read more

Bright and clean...I got a manicure and pedicure and both were great! Jon provided my services; he was thorough and gave a great massage with pedicure. Would recommend to anyone and will go back when we travel through Flagstaff again. read more

Don't go! My mom and I went here today. The people were nice, but didn't talk much. That wasn't the problem though. We went for a mani/pedi. At first everything seemed good. Big comfortable chairs. The foot scrubbing didn't make me cringe. All was good. But... After leaving, and being able to properly look at my nails, I need to file them and want to reprint them! The the sides of my nails are rough and sharp, and the polish has grit in it. After reading some of these reviews I thought, "How bad can it be?" Now I know. read more

Worst place ever. Asked for square nails and gave me round, didn't buff the top evenly and nail polish was not opaque. Refused to give money back or a percentage off and they argued that it was my fault. Manager was no help. Had them take everything off. Worst service ever. read more

Didn't pay any attention to my service while I was getting a pedicure and scratched the bottom of my feet with the callus remover and didn't even exfoliate my heels. The massage was terrible and half fast maybe took 2mins or less also burnt my toes with the hot towel because he wasn't paying attention to me but other girls trying to pay. I was very disappointed and won't be coming back or letting my friends or family go threw that. A spa is supposed to be a quite and peaceful relaxing place to get pampered. Not a good experience at all! read more

A friend and I went to get our nails done here today. We had called and made an appointment to get a pedicure and a full set a week prior. We should have known right away something was off when we walked in, the lights were off and there were only 2 workers there. A man asked us what we had come for and we told him we had made an appointment and we were there for a pedicure and full set. He took us back to two seats and started yelling at the other lady in the back. He started my pedicure right away, but my friend sat there waiting. He was rushing through my pedicure so he could help my friend. My friend asked why the lady there could not start on her and the man replied she does not do nails. 20 minutes after we got there another man and women worker finally came in. The man doing my toes switched to do my friends toes while the other man took over and finished mine. I got a french pedicure and they look horrendous, the white is completely crooked. The new man then took me over to the table to do my finger nails. He did not put the right size tips on all my nails, so they look pretty bad as well. When my friend began to get her tips put on she politely asked the new lady to cut her nails a little shorter, the lady replied quite rudely with, "do you want your nails to look good or do you want to save money." My friend said she just wanted her nails cut because they grow very fast, the lady did not cut her nails. As we were sitting there a new customer came in and asked for a pedicure. The original lady,who "did not do nails" started doing the customers nails. All and all we would never ever go back here. The service was poor and the workers were rude to us. read more

They did okay. My mother and I went there for a pedicure. Hers turned out better than mine so it depends who you get. Overall the place was clean and well organized. Prices are average. I might go there again just to give it another shot. read more

If i could give this half of a star I would. I have been going here for 2 years off and on and the nails and service have always been sub-par. But today, it was horrible. I made an appointment for 4:45 and didn't even get in until 5:20, because they let 2 walk in pedicures go before me. Then, I pick a nice shiny chrome gel color from they're samples and the woman started painting the base color. It was a god awful purple but I figured the chrome would make it the color I chose. 3 nails into the GEL PURPLE they tell me the chrome is $10 EXTRA. This could've been helpful to know PRIOR to them painting my nails. I was visibly upset and the woman asked if I was okay, but refused to lower the price. I agreed to stick with the chrome because my only other option was the purple. After she was finished- it wasn't even the color I chose. It was just plain chrome and it was poorly done. Still charged me full price. Never coming back here again. read more

I am very disappointed by this visit. I usually am a big fan of this nail salon and have recommended many friends to this place. However, after this last experience my roommate had, neither her or I will be going there ever again. The nail technician cut my roommates cuticles many times and yelled at her for flinching because she was in pain. Every single nail is a different length and there are random black dots on the nails. The technician was not using clean instruments AND while he was filing her nails, he stopped to file his own nails then proceeded to continue filing hers. He also did not ask what shape or length she wanted. At the end of the manicure the owner looked at her nails with a dissatisfied look and shook her head and said sorry then still charged her full price even though the owner knew it was an awful job. The nail technician was extremely inappropriate with my roommate and asked her out for a drink "to make her feel better" after yelling at her. He crossed the line and was very unprofessional. To make everything worse, they made my roommate swear to god she wouldn't write a bad review online in exchange for a refund because she was so upset with her experience. read more

I had a pedicure at Cutie Nails today and was very pleased. I will most certainly make this my nail salon of choice.

I have been to the most wack nail salon there is today. I walk in and this man sits me down in a chair that is sticking together by the help of  gum and duck tape. The man then decides to paint half of each nail and make me bleed in the process. The woman across from me was telling the salon her life story about her life as a bus driver and her need of a manicure in her profession. She then announces to the entire salon that she is giving her lady a tip like this has never happened before. My friends guy was on drugs and kept asking her if she was a good girl or was she going clubbing after this. He then went to the back to hack in the bathroom which you could hear throughout the entire salon. The only music that was playing was every song Katy Perry has ever recorded. So the noises of the inner workings of his body was a nice touch to the playlist. My friends nails took a good 40 minutes & didn't even look great when finished, she basically had to tell the man they looked like blobs to get him to fix them. I then laid on my back for 25 minutes because my guy thought that would help my whole body go numb and my nails might dry also.Point of the story do NOT go to cuties unless want bloody toes & drugged up nail man. Also, I would've preferred to give them 0 stars but unfortunately not an option. read more

I went to this salon on Friday the 13th as a treat with my two daughters. There was a lot of confusion about what we asked for. I am not sure why there was so much clarification about a manicure and pedicure. I paid $245 and left a generous tip. Two days later the gel manicure literally peeled off not chipped, the entire polish just popped off like paper. I have never had this with a gel manicure I pay the extra for gel to ensure it does last. By day 4 all the polish had peeled off. I have no idea what they did maybe used the wrong base coat because the nail was oily underneath the polish. Horrible waste of money The staff were nice but spoke very little English. I am giving a 1 star because of the quality and the complete waste of a lot of money. I will wait until I get back to the valley to get a new manicure. Just to add insult to injury my cuticles have lots of dead skin around them. They loosened it but did not remove it. The pedicure is bubbly and I expect those to be peeling off any day now. read more

I think this place has gone down hill.... I use to love going here when they were located on 4th Street but this last visit will be my last. I paid $55 for a pedi and gel mani which started chipping and peeling off within a week. I think their nail polish is old, didn't bother going back. I will find new place hopefully read more

amazing place! will be coming back asap!! super nice people and great with anything you need

Not the best place in Flagstaff. I went to get a mani/pedi. Chairs were great! The workers here don't really talk much. I had to ask the lady who was doing my pedicure to go over my toes again with nail polish. If I wouldn't have asked, I would have probably gone home with see through polish! As far as my manicure, they really don't know what they are doing! I asked for Shellac nail polish. The woman told me that Gel and Shellac are the same. NO, they are not! My nail lady I went to for 7 years, before moving to Flagstaff, said the Shellac will not destroy your first layer of nail. They need to be subject matter experts, instead of trying to rush you out the door. Not impressed. I'm still on the hunt for a fabulous nail place! read more

Just left this place and will never go back. I went for a gel manicure with French tip. The man used the cuticle cutters on me, washed them off with water and put them directly back in the drawer for use for the next customer!!!! Yuck! What happened to sterilizing equipment. I asked for an additional silver line between my pink French tip and nail, the guy freaked out and yelled at me " you not ask for that earlier" from then on he was angry, thrashing my hands around in an angry manner the rest of the time. Then when I was finished the guy went to the bathroom. I was right next to the bathroom and could hear inside the bathroom. The guy flushed the toilet and came out directly after and I could tell the sink never went on to wash his hands!!!! GROSS! In the end, my nails looked horrible and the price was expensive. I will never go back to this place, spare yourself this bad experience and go somewhere else! read more

I booked at Cutie Nails very last minute for my daughters birthday. We got in on a Sat. at noon for two mani-pedis. I could not be happier with our treatment! Vanessa massaged my legs and feet for the longest time, it felt like days! I had an ankle replacement revision in Nov. and am just now beginning to walk without a boot so my ankle and foot were very swollen when she started. I was up and around the rest of the day once we left, I would go back again just for the incredible massage! I am very new to nails and they really took their time and showed us all the different choices, and took care that our needs were met and we loved our choices. We both got the matte black toenails with the chrome fingernails, and one matte black accent nail. When you are in the sun the chrome nails gleam like a new chrome bumper!! It looks totally like you are part machine, and the matte black is such a great compliment to the shiny silver. From start to finish Vanessa and the other girls took amazing care of us! I am recommending them to every one I know and am purchasing a gift card for my daughters next visit. Thank you ladies for such an amazing experience, we love your place! read more