Great beds, not all the best staff. The majority of the staff seem far removed from their job…read moretitle. Today was not the first time I've walked in and felt like a burden to the receptionist. I made it here 35 mins before they closed and needed to use the restroom before tanning. before even stating my name and what bed I would like to use, I stated that I needed to use the restroom first. I know better than to give my name and announce the room/bed I'd like to use before using the restroom because the receptionist will start the tanning bed clock right then. .....So you basically have 5 mins to use the restroom, remove your makeup, remove jewelry, make it to the room, strip down, lather lotion on and set your tanning bed preferences. You don't actually know how long you have left to tan once you make it into the bed because the clock only shows how many mins you've been the bed, not how long you have left. I tried to avoid having this happen and being cut short on tanning time but to no avail. My 9 min tanning bed time cut off at 6.14 mins..... no I know that sounds small but I am literally paying over $100 to tan twice a month... That's a lot of money to spend just to be cut short after driving across town to get here. I understand we were coming close to closing time when I came in 35 minutes before closing but if the staff is already checked out at 7:30 PM, maybe you guys should just start closing at 7:30 PM. In the end, I felt like whatever plans the girl had after work were more important than customer service. Whatever happened to greeting customers with a friendly smile? this will be my last billing cycle

Inexperienced staff who can't follow their own processes and in the end the customer is to blame…read moreand pays the price. The owner actually told me it was my fault when it was their fault. I do not recommend.

I've never experienced a J2 before. In addition, the last time I went tanning was YEARS ago at a…read moretanner in a small town where I grew up. I didn't get the girl working the front desks name, but she was seriously so helpful, nice, and patient with me! The room that I went in was clean as well! Great first experience and I am pleased so far!

I go to J2 Tanning periodically when I am traveling for work, and I have to say, I am always so…read moreimpressed with the level of customer service from the staff, the beds, the cleanliness, and the modern look of the facilities! I'm relatively new to using tanning beds, and the staff has been wonderful in recommending tanning options and products for what I'm looking for without trying to oversell me. I definitely recommend J2 compared to the other Lansing area options!

This is such a GREAT place to tan. The staff is amazing and so friendly. I love having this crew in…read morethe neighborhood. Check them out. You will not be disappointed.

This is an awesome place! Very affordable and the staff is very knowledgeable and friendly.read more

Great tanning experience!! The workers are nice and fast with checking you in cleaning beds. Beds…read morelook clean and newer. I love that even the level 1 bed has the facial bulbs. Can go tanning unlimited for 10 a month. Amazing!!

Ive been a J2 customer since 2005!!! I absolutely love them, the staff the beds I can't say enough…read moregood things about them! The salon is always clean, the staff is friendly and greet you by name and there many locations make tanning convenient for a mom on the go! I highly recommend j2!!!

Expert staff who are willing to help you get the best tan possible. Great unlimited tanning…read morepackages and I got in during a sweet special ($38/month for level 1 and 2) . Fully stocked supply of lotions and samples...if you buy a package you can get a healthy discount on your lotion. Only downfall is that they are very busy on Sundays, but I've worked around that. They take appointments but have plenty of beds so I usually just take what is available!!

When I must tan my can, let it be here…read more The owner is awesome as well as the staff. I love the new location and decor. Great prices.

I've been going to VIP tanning for many years using the beds and the spray tan. I usually go before…read morea trip or when feeling washed out in the winter months. The beds and bulbs always work perfectly, I normally only need a couple of visits to get a really nice tan and I am pretty fair. I think this is because of the quality beds they have. Marshall is the most personable, helpful store owner you will meet and the staff is exactly the same way. He always takes time to chat and has a big smile to greet you. They are very, very knowledgeable about the beds, tanning times, products and spray tan process and don't push the lotions etc. like other tanning salons. I find the packages to be extremely well priced. The store is always clean as are the tanning rooms and bathroom. This is the best tanning salon in the area, tell you friends!

VIP Tanning is great. I went because they are conveniently located with a parking lot on my way…read morehome from work. I will keep going back because they have a great selection of high quality beds. They had towels available for use which is great cause I had forgotten mine. It was a very nice touch. As an added bonus, this is the only tanning place I've ever been where the staff didn't act like they'd fried their brains out.

This has changed from just tanning to added wellness. Halo Sauna with Salt Therapy, Cocoon Wellness…read morePod, Hydration Pod, SST RED LIGHT, Levels 2- 15 min., Level 4 & 5 - 10 min. The best wellness spa & tanning all in one.

Prices are too high for the area. Paying for the crap equipment they put in by jacking the prices…read moreup was a bad move. People are moving to other tanning places because of it. Nobody else charges an activation fee to get a membership!! The equipment is broken down far too often with no discounts on the monthly fee when you can't use what you are paying for and nobody cares about making it right. Never again and I have been a loyal customer for years and should be treated as such!!! I would give them zero stars if it was an option.

I DO NOT RECOMMEND THIS BUSINESS TO ANYONE!! Please do not go here! I started tanning here after my…read moreold place changed their hours. I joined because it seemed like a really good deal--buy 2 months get the third month free! Sounds great right!? The first week I joined i went tanning 4 days-- the first time i went they put me in the stand up for 10 minutes then their level three bed for 10 minutes. I've been tanning on and off for 14 years and I've never heard that this was ok or common practice. I went three times after that-- I noticed the same towel was being used to clean the beds over and over-- that isn't sanitary at all because then there's a bunch of different peoples sweat all mixed in on that rag that keeps getting reused to "Clean" the beds. Gross! The last time i went i used a level 2 bed with facial bronzers. The facials kept shutting off on me then turning back on and shutting off then turning back on. I told the manager and he said he was sorry and would have it fixed-- offered to let me tan again in another bed--the same day as well! Right after i got out of one bed he wanted to put me in another bed. All the aforementioned was within my 1st week of tanning. It has now been about 4 months since I bought my package and I have not been able to go back. The business has posted hours of opening at 10am M-F. I went 4 times in one day and no one was there and no one answered then phone. I tried again the next day, again no one was there. I went to a neighboring business and they tried calling the owner and the guy that was supposed to be there. Supposidly the owner told the young man not to come in Monday-Wednesday. I left messages with the manager assoon as i was able to get a hold of him and asked that the owner call me because i wanted a refund on the remaining balance of my package. No return call! Surprise huh. I did call one afternoon and was able to get ahold of the owner and she yelled at me on the phone stating that she gives no refunds and then hung up on me! Very professional. I paid cash and got no receipt. Im am out my money-- so im hoping lots of people will see this and think twice about where they want to tan.