Where can you find the best hairstylist in North America? The answer is ..Nanaimo. Here, on this tiny, beautiful island in an unassuming, meticulously-run, relaxing salon is the best of the best. Edwin, owner/sylist and might I add, elite marathoner, won Master Stylist of the Year at the North American Hairstyling awards last year in Las Vegas as well as Canadian Elite Hairstylist at the Contessa Awards for two years in a row and BC Hairstylist of the Year...Add to that, his wife and partner, Fiona, who also has won numerous awards and is always at the forefront of the best and latest advances and trends in the world of color .Surely winning awards isn't all there is to a successful, first-rate salon, no, but being true artistic masters of their craft, passionate and a dedication to the professional development of their staff makes this so. Most apparent though, is their absolute, hands-down, honest desire to make. you. look. great. read more

My entire family and I have been going to the Cutting Room for 7 years and I have ALWAYS had impeccable service . . . starting the minute I walk through the door, to the minute I leave. I know firsthand that the staff all go through extensive training in their field and it shows!! Their consistency is unreal . . . starting with taking my coat, offering herbal tea, coffee or water, and a very short wait every time . . . and they are great with kids!!. I have had my hair cut and coloured by several different stylists ranging from the junior level to the owners and have always left with amazing hair. Keep it up Cutting Room!! You're awsome. Thank you Fiona for fitting me in on Friday for a last minute touch up!! I know that I rushed you . . . but of course I left with my usual AMAZING colour and received two compliments just that day!! I will continue to recommend you to everyone and anyone that needs their hair done!! read more

I have been a customer of the Cutting Room for several years now and have always had very professional treatment. Everytime I go I am asked about how I felt about the last cut and colour and if I had any problems. They listen to my experience with my hair and make suggestions. Also when I want something new in style, the cut is discussed with me taking into account my hair type and what it might do in that style and also whether is suits my features. It is very easy to give someone a cut from a picture in a magazine but they work with you and tell if they don't think it will work with your hair or facial features. I moved to them after my last hair dresser just kept repeating the same style and colour over and over and never asked me what I wanted or how I was liking my cut. I have always felt that everyone in the shop works together to make sure you leave feeling great about the cut and the colour. read more

I have been a client of the Cutting Room Creative for several years and a *happy* customer. I drive an hour one way to get to my appointments as well. My services include colors and cut. I have been growing my hair out and they were very helpful with managing the style as it grew out so that my 'awkward phase' was brief and we had a plan to work to the whole time. My colors, by Fiona, have always been great and they always consult with me. My cuts are done by Edwin who is an award winning stylist! The entire staff are friendly and helpful from a coffee to prebooking my next appointment to just chatting. I see many beautiful hair cuts going out the door by the other stylists... Book an appointment with confidence.... Susan PS they give great scalp massages during your shampoo! read more

I have been a customer of the Cutting Room for many years. Even though I now live in Qualicum Beach I still drive to Nanaimo every 5 weeks so that Edwin can cut my hair. He always makes me feel fabulous. I also get colours done a few times a year. All of the staff are extremely friendly and are always accommodating if I need to switch appointments around. I usually try to shop in my local community but I am so happy with the professional service and great atmosphere at the Cutting Room I would never go anywhere else. I am proud to say I get my hair cut by an award winning stylist. Being a business owner myself I can say that The Cutting Room is top notch for customer service and always an enjoyable experience. read more

It's not a hair massacre! Reading the previous Yelp review has left me breathless. This does not sound like the same salon I have been going to for many years. I have always found my cuts and colours to be of a very high level. I can't count how many times I have been stopped in the grocery store and asked, Where do you get your hair done? not only is my hair terrific but the staff are exceptional and I love the ambience of their new location. Don't listen to the previous review, do yourself and your hair a favour and go see the Cutting Room. read more

I have had my hair cut and coloured exclusively at the Cutting Room Creative for the past six years with spectacular results each and every time. The knowledgeable stylists, creative atmosphere, teamwork approach, outstanding products and wonderful professionalism have always been phenomenal. Recently, the salon has focused on environmentally conscientious initiatives. I would recommend this fabulous salon to anyone who wishes to look and feel their best. read more

I drive 2 hours to go to the Cutting Room Creative and it's well worth it. Edwin who has won master stylist in North America and best stylist in Canada twice is the best you'll find ever. Just google him and you'll see. Fiona ,his wife, has coloured my hair several times and won many awards as well. You can't find a better salon than this one. If you want beautiful, sexy hair this is where it's at. read more

AMAZING!!! To be honest I was a little bit nervous to color my hair, as past experiences in other salons had not been the most positive. But Karly really took the time to listen to me and understand my busy lifestyle. The result was BEAUTIFUL!! I have never been so pleased with my hair as when I left Cutting Room Creative, and I am looking forward to my next visit! Thanks Karly!!! read more

I have been going to Karly at The Cutting Room Creative for over a year now for my cuts and colouring. She always does a fantastic job and I have a great time chatting with her while she does my hair. Over all the salon has a great atmosphere and the staff are very friendly. Whenever anyone asks me where I get my hair cut and coloured I always recommend The Cutting Room Creative. read more

Love, Love, Love!! Karly is one of the best I've been to. I can go in with an idea and come out with a fabulous style and colour. I have never been able to dye my hair red and keep the colour, until I started seeing Karly. I would highly recommend The Cutting Room and Karly!!! plus as an added bonus she gives the best head massages when shampooing your hair :-) read more

I've been going to The Cutting Room for over 15 years and LOVE it!! Their staff is always friendly and their professional stylists are well trained and knowledgeable. Whenever I need a change they always seem to know the latest style that suits me. I go to the Cutting Room because I trust them and they have never disappointed me. read more

Love love love my hair. Not only did I get my grey (yuck!) roots touched up but when asked how I wanted my hair blown dry, I asked for curls. I ended up getting a trial run of how I'd like to wear my hair to my daughter's wedding in September. I love this kind of service. Now if only I could add a picture. read more

I have been seeing Edwin for haircuts for about seven years. Now I see Fiona to color my previously un-colored hair. I wouldn't dream of going anywhere else. The results are spectacular. I get loads of compliments from people everywhere I go. I'm always happy to recommend The Cutting Room. read more

I can't say enough wonderful things about my stylist Karly. She is always on trend with the hair world yet she's never pushed anything that would not suit my personality. I've been a customer for years and I look forward to many more as my cut and color are always on point. Thank you. read more

Never trust a negative review unless you know the other side of the story, and what the persons hair was like to begin with!

best salon EVER!!!!!!!!!!!! love it i have gone there for 14 years and i am always so impressed:)

Love the new Cutting Room. My hair always looks great and the staff are all super friendly.

Had a great haircut at the Cutting room in August and going for another soon.