Mehron and his staff were so welcoming and did wonders on my hair! I received a hair treatment and…read moremy hair has never been softer and fresh. Honestly I keep coming back, so if your considering setting up an appointment I definitely recommend!

Ely did a fantastic colour application on my hair. I have a lot of fine straight hair and Ely knew…read morehow to cut and style it! Thank you Ely.

Had a pic of "cut" I was given. I warned the stylist that I had a number of " "cowlicks" and to be…read moreaware of them. The stylist started slowly brushing through my hair to see which way my hair fell (which should be the proper procedure). That is when the owner came by, wound up a timer and set it for about 20 minutes. She then promptly sat down, arms crossed and watched. Obviously, this got the stylist nervous and she quickly started cutting. And out popped my cowlicks like 'wack-a-moles! At the end of the cutting, hair product was liberally applied to control what was left of my hair. What a disaster!

This is my new "go to", for colouring and haircuts! Jeez…read morewhere to begin. Ok, PROS: the place looks very nice and is kept spotless; the staff are helpful but not pushy; Benji was both my colourist and stylist - she asked me questions about my hair such as how much time I wanted to spend working with it each day; how short/thick I wanted it, etc. She was excellent! I came away feeling Beautiful! I'm definitely going back! CONS: well, ok. There are steps involved if one is going in for a Colouring as that is done upstairs. Also, If you are looking for a really cheap hair salon - this isn't it: I had highlights put in to take away some of the white (I passed grey some time ago). This, together with the Excellent head massage done while rinsing after the colouring and cut & style, set me back about $160. These people know their worth - and believe me, they are worth it!

I've gone to Chatters Nanaimo twice now and both times received amazing hair cuts. This particular…read moretime was with Ry, and she was super knowledgeable about my hair right down to my hair type's Ph level. I have a curly pixie and she was not intimidated at all. I also booked this appointment online and I learned that it is okay to book any spot that is open but was advised to book ahead as they get quite busy. But the BEST part was, apparently they have a loyalty program and I ended up getting $12 off of the price! As if I needed a reason to go back to Chatters (both Nanaimo and Victoria have great hair dressers), now I'm definitely not getting my hair done anywhere else!

Terrible! I walked two steps into the store and the sales person/ stylist came right up to me, said…read morehi, she smiled, and then asked me "why do you look so tired?" I was stunned and asked her pardon, and she proceeded to say the SAME thing! I asked her if she indeed said that and she said yes. I didn't know what to do and was insulted, so I turned around and walked out. Needless to say, not a good experience and I left empty handed.

I've been going to Aura for several years now. They are incredibly talented hair designers. The…read moreatmosphere is wonderful, friendly, welcoming and aesthetically it's gorgeous! Love Aura, love Niki, Bryn and the whole team!! Highly recommend!!!

Curly haired gals, if you value your locks, do not go there! I had the worst hair cut ever!!…read moreInexperienced is an under statement, even I know you cut vertical layers in the hair and go back and re define each curl & sections so there is no definite layer/ledge look.... Amber, dry cut my hair, sliced into the ends so they are uneven in lengths and frayed with frizz and won't curl because there is no strength in the ends. Sections with very short & long pieces, not even blended. Going to Vancouver, to pay another $100 to correct the cut. UGH!

I wanted a keratin treatment like I have received a few times in the States to smooth out my hair,…read moreso I chose this place and wish I had done my research better. The treatment was not what I expected and didn't last nearly as long as they usually do for me. In fact the young woman who gave me the treatment didn't iron out my hair at the end as everyone else has always done. Not only that, but she made me wait a whole half hour for her after my appointment time and charged me almost three times what I'm used to paying! Unfortunately, I regret having gone to Adia Salon before I took the time to really find a good place in town for a keratin teatment.

I went for a blow out and the young asian guy didn't even know who to use a blow dryer! It was like…read moreit was his first time handling hair! I had a wedding to go to that day, needless to say they didnt charge me for the service, but that's not the point - why is someone with no experience working there????

Had the Japanese head massage asked for a gentle massage ended up with bruises all over me she was…read moreso aggressive left my scalp raw in my arms and bruises, even after I asked for her to be gentle. Several attempts to contact management never heard back sent photos and e-Mail nothing from management

For the price it was just okay, would not go back. There was a bunch of people sitting behind the…read morefront desk having a conversation that felt like maybe it should have been in a staff room or something. The lady who did my pedicure was late and no one said anything. They make have you put in your birthdate and we went on my birthday and it was not very special. I have taken my mom for her birthday other places and they usually do something nice. The mimosa was not made with real orange juice and we paid $10.50 for it. The pricing also did not seem very transparent.

Best haircut and colour I have had in years. Jen is great just really busy. Because the good ones…read moreare!‍ Worth the wait!

My name is Michael I am pho v ta best food in town get the…read morecome to eat 1601 Bowen Road

Terrible place to get a haircut, I chose the $175.00 package which apparently includes a colour…read morehighlights and a haircut. $236.00 later I walked out with nothing what I asked for. I wanted BOLD definitive highlights and what I got was what the stylist called balayage. But I didn't get that either but was charged for it anyways. Not to mention, I was covered with hair when she took the cape off. I have never been to a salon where they don't brush all the hair off of you before you leave the chair. I return to the salon today expressing my disappointment and all my stylist said was well your hair didn't lift it, and that basically there was nothing she could do about it. She then encouraged me to come back in for another treatment and I said oh great for free and she said oh no you still have to pay; company policy. Then she said she actually under charged me for what she did. I spoke with a friend of mine who is a professional stylist and she said that's terrible customer service and that they should have fixed it at no cost to me. Never again.

My hair stylist is extremely talented, polite, knowledgeable and fun. I've been visiting this…read morelocation and seeing Shay for a couple of years now, and i will only recommend Shay. I won't even let anyone else touch my hair. She's badass and i'm 100% happy you have her and the other friendly amazing staff on site in Woodgrove. 10/10 will shop again. The shop is always clean and tidy, they're always professional and never rude or demeaning. Nothing but good vibes. legit. Thanks Shay!