I ordered Hunter Douglas luminette for my very large living room windows. from Timan & CO. After…read morethe installation we found out that the manufacturer had provided the wrong length, they were a couple of inches too short. Timan reordered and they the came with the correct length, however they were not hanging properly. Again this was Hunter Douglas's fault. To make a long story short Timan then ordered the silhouette from Hunter.. Timan spent a lot of time to make it right, and they did. I can highly recommend Timan & CO Wolfgang Mueller

My recent experience with the Timan professionals was incomparable. From store sales person to…read morein-home design consultant to installer, all were helpful and attentive. Having a uniquely shaped window in a difficult to reach spot in the home, Rebecca offered multiple options; was informed of the advantages and disadvantages of each. A remote control option was suggested. Having decided on honeycomb blinds, the quality and ease of use with remote control and phone app is beyond my expectations. The installer, Gavin quite expertly installed and adjusted blinds, and made sure I understood the operation of said blinds prior to leaving. The end result is a beautifully covered window which allows me privacy when needed and maximizes light when not. I would give Timan more than 5 stars if I could. This was an investment in our home which I believe was worth the cost, as I am sure I shall enjoy the look of this room for many years.

Today (Thursday 8-15-24) around 3pm they came to my home in Rocky River, Ohio. Window Universe went…read moreABOVE and BEYOND. They fixed both a door and a window. Window Universe will be my first choice for windows. It turns out that they did not install the window that was broke, but they fixed it anyway.

ll start off with this. No gimmicks. FOREVER WARRANTEE. (yea…read morereally) No "Time share" sales tactics. No telling me "My wife had to be there for the initial visit" (That is also a timeshare selling tactic) No Special "back to school pricing" gimmicks. No buy one get one free. No LYING and saying the competition makes inferior windows (Then when you see what Window universe does it is actually better than the other company) I got 18 quotes for work on my house 5 window quotes. so I am tired and cranky. I didnt call Window Universe intially. (my mistake) I had one company (Who I wont review) that was all the way up to getting a downpayment from me. They seemed good initially but I had to fire them when they didnt show up (it was a fourth offence) Too bad. Well I called Window Universe they came out fast. The quoting process was fast. The person (lance) who came out was very personable. Now I didnt realize this but their quote was 1500 less than the other guy I fired. Also Lance is a dialed in person. He called Provia on my door and he told me that the door I was getting was not compatible so we had to switch. The previous guy was going to give me that door with the side lights. (Was it going to even work??) yeah so there was that. The appointment took minutes. We also talked about basement glass block windows. Their prices. Right on the sheet AND they were really good about 1/2 what I expected to pay. So I am going to do that too before the winter. Anyhow when all was said and done Window Universe was less than the guy I almost used and Lance double checked he got the proper sized windows and sidelights. Great experience and I still have 3+ weeks before the windows show up. Ill come back and add some pictures after it is done. I know it is going to be great.

I called Jake out for a much needed project, he steps leading up to the back entrance of my 100+…read moreyear old house needed to desperately be replaced. He was quick to respond, professional and provided quality work. He kept my preferences in mind when doing staining and finish work which I really appreciated. I am so over the moon about the results. 10/10 would recommend! The before and after photos speak for themselves.

I was very pleased with the service and quality! He was very professional, arrived on time, great…read morewith communicating and responding which is so refreshing when doing projects. I wanted a planter box made for outside and he did exactly what I had pictured in my mind, I love this box! Thank you

I cannot give this business a positive review as I insist on RELIABILITY. The first day I called,…read morethere was no return call. The second day there was a return call late in the day from a female (mother?) stating that her son would come over to review the situation late Friday afternoon or Saturday. I cannot work with or recommend anyone who is undependable and have found someone else who can provide a dependable business experience. I will be calling the business who gave me the referral and let them know that it is risky to recommend anyone to their business. Evidently from other Yelp reviews customers either had positive experience or ones like mine with no reliability. This is disappointing as it is a locally owned business that offers numerous service if you can get them to follow through. I don't have the patience in spite of how kind the female was initially on the phone. If someone is not reliable, I don't want to waste my time with them and would caution others.

I cannot in good faith give this place a good review. After a phone exchange they asked me to email…read moremy inspection report. They never called me back, I sent them multiple emails and called multiple times. I always got voicemail and I never heard from them again. I liked their name and that they are locally owned. It's a shame. EDIT: The company finally reached out to me to respond to my REVIEW and not any of the work I needed done when I originally reached out to them (that was in early May). The email was hostile and unprofessional, sent at 11:48pm. Had the company reached out to me in a courteous or professional manner, and explained to me what had happened, then I would consider removing or changing my review. While I am sorry to hear about the passing of a family member/team member, it is not an excuse to wish bad karma on someone simply for leaving an honest review. As mentioned in my original review, while we never had SERVICES performed by this company, we still interacted with them on a professional basis. Customer service is apart of business just as much as services are. There is no reason to reach out to someone who left an honest review of their customer service and tell them, "I am so happy we did not continue on to consider you as a client.".

Jason provides high quality work & dependable service. When we bought our home the first thing we…read morewanted to do was refinish the hardwood. We were working with a short time frame between closing & when we needed to move in, but Jason was able to accommodate us. After we pulled up the carpet we found that there was plywood screwed, glued and stapled to the floor. We pried it up, chiseled away the glue and pulled (what seemed like) thousands of staples. In the end, you would have never known the condition of the floors before River Hardwood finished them. He worked fast, efficiently and made several repairs weave seamlessly in. Jason was also highly responsive to calls & texts and communicated his progress with us everyday. I would highly recommend River Hardwood.

These guys are awesome to work with! We had five rooms refinished and couldn't be happier. The work…read morewas done within a couple days and they worked around our schedules to make sure we didn't interfere with each other. Jason sent pictures via text throughout the process to keep us updated on their progress, which was very refreshing. The entire house was surprisingly clean afterwards and we feel we definitely got more than our money's worth. Would highly recommend calling them if you're considering having your floors redone!

I had used this company for a larger job earlier and was very happy with their service. When it…read morecame time to update a bedroom, I contacted them again since it had gone well previously. I worked with Darrell both times. He was prompt and efficient. The installer had been to my house as well. It is nice to work with the same people. Again, the job was completed in a single day and the work excellent.

They did an outstanding job!!! Darrell, Dave, and the entire crew were incredibly professional,…read morerespectful, caring, and knowledgeable. Their craftsmanship was fantastic and their work impeccable. I really appreciated that they left everything clean as well. I highly recommend them!!

Dan and Tim were great to work with. I had an inside crack show up on my double hung window from a…read morebelow zero day. When I contacted Dan at Integrity, he said the replacement would take 2-3 weeks and I would only be charged for the service call. The replacement took 15 minutes and now the lower sash window is as good as new. They stand behind their product and installation. I would highly recommend them if you are looking for replacement windows.

Great job! Had 5 windows installed and everything from measuring and estimate to scheduling and…read moreinstallation was a great experience! I recommend this company for all your window needs!!!!

They were courteous and polite. Did a good job. I was asked to check if the service was to my…read moreliking. Did inside and out as well as the screens.

Mr. Cates was very professional and arrived on time. He gave me a good price for cleaning my…read morewindows, which haven't been done in a few years. They were bad, now they look wonderful. If I have the need for them to be clean again, I'd be sure to call him again!