Excellent professional replacement window company. Great experience with no pressure sales in the…read morebeginning to the actual installation! The install team worked hard and efficiently and cleaned up afterward! The installers are not subleased employees and company employees. Our installers Lou, Mike, Benny and Donovan are top notch installers! We love our new windows! We especially love the window security factor that the windows have on them to prevent theft. We will be using this company in a few weeks for our front door and sliding glass door! **Update to this last post** 8/21 we had our front door and sliding glass door replaced and the team that was sent out Calvin, Zack, Drew and Will also did a great job! Very professional and found some water damage to the floor near the old sliding door. They replaced the floor at no extra charge! love our new front door and sliding glass door! I highly recommend window universe!

Today (Thursday 8-15-24) around 3pm they came to my home in Rocky River, Ohio. Window Universe went…read moreABOVE and BEYOND. They fixed both a door and a window. Window Universe will be my first choice for windows. It turns out that they did not install the window that was broke, but they fixed it anyway.

company no showed for scheduled appointment. no call or anything just didn't show up. We set time…read moreaside for this

From the owner: Elevate your home with Home Genius Exteriors, setting the standard in Berea by offering…read morefull-service solutions for roofing, siding, windows, doors, gutters and insulation. We support our veterans and communities by supporting local and national charitable organizations through our Home Genius Cares initiative. With an Owens Corning® Platinum Preferred designation, we also offer flexible payment options, industry leading warranties and a wide range of premium products tailored for your home. It's time for a different experience, entrust your next home project to a genius and schedule your free inspection today!

We purchased a home in September 2024 that had window…read morenation's lifetime warranty windows. Shortly after closing on the home, we contacted window nation because one of the windows had a crack in it and needed the glass replaced. In October 2024 I paid the warranty transfer fee and scheduled a service call for the window replacement. Shortly thereafter, we noticed none of the windows would open or close fully. On December 3, 2024 a service tech arrived to replace the glass and evaluate the windows. The service tech stated that the windows wouldn't open or close fully because they were left open for so long by the previous homeowner, and a specific part of the windows and before they were able to come out to finish repairing the windows, I got a call on December 23, 2024 stating that "their original measuring photos shows that there was support in the sun room under the windows, but that the support was removed and that voids the warranty". I then requested photos for proof, and I was sent 2 photos. Fortunately for us, those photos show that the support underneath the windows remains unchanged since they were installed. There has been ZERO change to the structure and support of the windows. I then sent them the original listing photos which proves that the support being referenced are the beams which hold up the addition entirely and shows no changes. Once Kelvonne King and Dominique Smith received the information, they said they can't help me anymore and I need to talk to a manager. You can only try calling a manager, after several calls and voicemails I still have not been able to reach Chavis Robinson (manager). Filed BBB complaint and next step will be the news if this doesn't get resolved!

We had a new sliding glass door installed in late spring of 2024(I don't remember the exact date)…read more The blind in between the window did not go all the way down. The installer try to fix it by taking a hammer and screwdriver and hitting the slide stop to try to move it up, slightly damaging the vinyl. That didn't work, so they put in a service request that day. When service called me several days later, they said they wanted to send a specific repair person that would come out in about two weeks. I wish I could remember his name because he knew exactly what was going on with the blind. He told me the door panel would need to be replaced. Fine, six weeks later I get the new panel installed by two new people, who told me that it was taking a while to take the bad panel out because none of the installer do things the same way. But it was installed and everything was fine. Then on July 31st my wife went to open the screen door and the handle broke in her hand. It is just an L shaped piece of plastic with two screws holding it on. It broke where the screw holes are. So I called customer service right away. Since it was a Saturday I was told someone would call me in 48 to 72 hours. I called back on Wednesday afternoon and was told they were just going to call me, OK. The person on the phone sent me an email while I was on the phone with her to take picture of the broken handle handle. I acknowledged that I received the email. As soon as I ended the phone call I took picture of the handle and replied to the email with the pictures. The email said I would receive conformation of the photos. With a power outage and vacation today, August 16th, is the first time I thought to call them to say, I did NOT receive a conformation of the photos sent. I was told the part is on order and they will let me know when it comes in. The part is a small piece of plastic, you can't tell me that the place they assemble the doors doesn't have any in stock. I'm for the most part happy with the door itself. I am very unhappy with the customer service. I wonder what will happen if we have a larger problem. because of the service I CANNOT recommend this Company to anyone.

Loved JR from the moment he walked into my home. Knowledge, through and readily available with…read moresolutions. Highly recommend.

The Third Estimate was one of 3 estimates we had for a roofing project in 2025. We ultimately did…read morenot choose them due to how aggressive they were in trying to get us to commit to the estimate they offered. In 2026, the time of this review, we had hail and wind during a storm last week and I get a random text from them (see picture) stating that I signed up for messages from them, which I did not, and noted the storm. Are they storm chasers now? I really wish they would not "opt in" people that never opted in.

Great customer service from start to finish! Everyone we worked with from Ryan in sales, to the…read moreinstallers; Pat and Donny, to Jason and Rory who did the post job follow-up, were exceptional. We love our new front entry door! The before and after photos speak for themselves! -Front Door Installation for John and Deb K. in Sharon Center, OH

I would like to thank Steven and his team Dom and David from Windows Depot. We had new windows and…read moredoors installed and they did a superb job. We are extremely happy with the quality of their product and the professionalism and friendliness they shared with us. I highly recommend it your looking to replace windows or doors checkout Window Depot first. You'll be glad you did.

I ordered Hunter Douglas luminette for my very large living room windows. from Timan & CO. After…read morethe installation we found out that the manufacturer had provided the wrong length, they were a couple of inches too short. Timan reordered and they the came with the correct length, however they were not hanging properly. Again this was Hunter Douglas's fault. To make a long story short Timan then ordered the silhouette from Hunter.. Timan spent a lot of time to make it right, and they did. I can highly recommend Timan & CO Wolfgang Mueller

My recent experience with the Timan professionals was incomparable. From store sales person to…read morein-home design consultant to installer, all were helpful and attentive. Having a uniquely shaped window in a difficult to reach spot in the home, Rebecca offered multiple options; was informed of the advantages and disadvantages of each. A remote control option was suggested. Having decided on honeycomb blinds, the quality and ease of use with remote control and phone app is beyond my expectations. The installer, Gavin quite expertly installed and adjusted blinds, and made sure I understood the operation of said blinds prior to leaving. The end result is a beautifully covered window which allows me privacy when needed and maximizes light when not. I would give Timan more than 5 stars if I could. This was an investment in our home which I believe was worth the cost, as I am sure I shall enjoy the look of this room for many years.

Dan and Tim were great to work with. I had an inside crack show up on my double hung window from a…read morebelow zero day. When I contacted Dan at Integrity, he said the replacement would take 2-3 weeks and I would only be charged for the service call. The replacement took 15 minutes and now the lower sash window is as good as new. They stand behind their product and installation. I would highly recommend them if you are looking for replacement windows.

Great job! Had 5 windows installed and everything from measuring and estimate to scheduling and…read moreinstallation was a great experience! I recommend this company for all your window needs!!!!

Airko has been around for a long time. They offer quality products and great installations, with…read moreinstall crews arriving on time, polite and leave the site in great shape when the job is done. Don't get sucked into the hype of the various heavily advertised window companies. Airko does not play games with prices like so many of the other companies do. They give you a great estimate and when the product is ready contact you for install. We did not have to pay anything until the job was done. We have had 6 windows replaced so far and 3 more to go later this year. My wife and I highly recommend them.

From the owner: Airko, Inc. specializes in custom detailed home exterior work that separates us from our…read morecompetitors. Compare the difference yourself! Feel free to ask us about before/after photos and how to compare our work versus the others.

I read some of the reviews for siding and windows and must say my experience with Empire has been…read morenothing but positive-from the initial sales meeting to final install. I was asked if there would be a significant other attending sales pitch meeting and I politely indicated I'm a single mom and will make the final decision myself. Yet, I understood the reason behind the inquiry and had no problems with it. The sales guy was straight to the point didn't really try to sell me the product just provided information regarding the product and answered questions I had accordingly. Which I was grateful for! He let me know that there would be about an 8-week fabrication Lead time which I was fine with. The windows did end up ready for installation within that time frame. Empire graciously set the installation date according to my schedule. And I can't rave enough about the three person team who came out and completed the install. Dave and his crew were on time, addressed my concern about placing down floor protection- which they had already anticipated. They were knowledgeable with the product and how to install the windows and the back patio door. Hard consistent workers, there was no downtime during the install. the framework after the bay window was removed was done very professionally and looks amazing. They answered my questions professionally and didn't make me feel stupid for asking very simple questions at times. I cant say enough about this crew, I hope they see this review and see how appreciative this single mom is. They cut no corners and provided exceptional install service that gives this mom a peace of mind! Plus they graciously accepted to take a photo in front of my new front windows!! Thanks Empire for the new windows and patio door!

Had windows replaced in 2020. Would never buy again from them. One window is fogged up and was told…read moreI had to pick the window up which would be a 50 minute drive. Numerous window coil springs/balances break everytime I try to tilt them out to clean the windows. The part that breaks is cheaply made. And You have to silicone the frames so they open smoothly.

This review is a long time coming. I know I should have written it a long time ago…read more We had a sliding patio door replaced by "Renewal by Andersen" back near the end of the COVID pandemic. Yes, that long ago. But every time I see their commercial I think I should write this review. Well now I'm doing it. After looking at their products I was very impressed. The materials and workmanship were beautiful. So we had them come out and look at our project. The initial visit went well. I liked what they had to say and what they offered for the price. We ordered a new sliding door for our sunroom. We knew it would be a bit of a wait, that was ok. COVID was effecting most manufacturing with manpower shortages. Finally the day came when or new door was delivered and the crew would install it. Two very nice and very experienced gentlemen showed up. They unpacked the new door to find rather significant flaws in the finish. To their credit, they showed it to us immediately and recommended they order a replacement rather than installing this one. We agreed. There was another LONG wait until the new, new door showed up. On that day the same crew showed up. They unpacked and inspected it and we all gave it our approval. So the install began. They removed the old door assembly. Prepped the opening. And set the new door in place... just to find, to all of our horror, the door was too short for the opening. It was a full 6 inches short! The installer immediately called their office and informed them of the disaster. They, intern made a million apologies and then proceeded to rush order another door. The installers jury-rigged the wrong door in place to fill the opening (in the middle of winter) until the 3rd new door arrived. Finally the day came when the new, new, new door arrived with the installers. They inspected it, measured it, and when satisfied installed it. Finally... It was done. The finished product is beautiful. It works beautifully. We love it. I'm glad we have it. I wonder every time I look at it if it was worth it. You will have to decide that for yourself.

I cannot stress enough what an absolute nightmare it's been to deal with this company. From…read morescheduling conflicts to a lack of communication or call backs to intimidation/financing headaches - do NOT use this company. For what we're paying the service does not warrant the exorbitant charges of this company.