Today I had the best experience having my dog, Myah, groomed by Alicia. Alicia truly cared for my…read moredog and provided the best grooming we have ever had with our husky. I have been to many groomers the 11 years I have had her and Alicia is by far the best. Thank you Alicia! Kristin

After bringing my dog to their grooming dept for 7 years without incident, I brought my happy,…read morewell-adjusted 44lb dog in on Tuesday 4/22/25 for grooming. This new grooming team was so rough with my gentle and happy dog that when I went to pick him up, he darted through the doors, eager to get out. They couldn't figure out how to put on his collar. They were not only inept, but cruel and traumatized my otherwise easygoing dog. He gets along with everyone and is very mellow, but something happened with this grooming staff, and I will never, ever bring my dog back to PetSmart. I always tipped $20 to the groomers on top of the fee, so I've been happy...up until now. Never again.

first, I have to say everyone that we have spoke to in the store is absolutely amazing. I have to…read moreselect one person that has been awesome. Every time we've gone in and we speak to her the most. I don't know her name, so a description is all I have lol younger girl with hair, dyed slightly blue. Every bit of advice she has given us has proven to be absolutely perfect. She helps us with sales and coupons and is extremely friendly. I went to a pet store closer to me to get advice on a flea shampoo for my kitten. We love that pet store, but the person there basically knew how to run a register and that's it. I found myself getting in the car and wondering why I didn't just come over here. So here I am, and again I am very confident that the products I bought will be perfect for my little kitten. I really hope this person is paid well and treated well. To be honest, she deserves some sort of bonus or raise. Thank you very much pet plus and I will see you again very soon!!

From the owner: Your neighborhood Pet Supplies Plus has everything you need for your furry, scaly and feathery…read morefriends. Our shelves are stocked with the right products, including a wide selection of natural and made in the USA products. Easily find all their favorites at prices you love, whether you shop with us in store or online using free curbside pickup or same-day delivery. As the nation's largest independent pet store with 600 locations and counting, we make shopping local simple.

I have brought 3 rescues (3 different breeds) to Petsmart Epping, NH for training with Nadia and…read morecouldn't be more pleased!!! Her training is positive and never a negative response comes out of her mouth. Her passion in helping the dogs succeed along with the owners is GREAT! I started all 3 thru puppy/beginners and intermediate. She really helped in behavioral issues, confidence building along with focusing. Nadia never made me feel we had to strictly adhere to the program if there was something else I really wanted to work on to improve life at home. I am really looking forward to my next class with Nadia and can't wait to see even more improvement with Theia :)

I bought a betta here, the fish is very beautiful, the staff is very friendly. There are a wide…read morevariety of items here, and the price is not expensive.

The Owner is amazing and this store rocks. She was incredibly helpful with our questions and had…read moreeverything we needed and the prices were even better than some of the other big-name shops! I'll definitely be back.

The person in the store was incredibly friendly. However, we went in looking for a cute dog toy and…read morewere underwhelmed by the selection. The prices seem extremely high for the quality and brands of the toys as well.

I love going here, but I think my dog loves it even more. Everyone that works there is so friendly…read moreand they remember my dog every time I bring her in! They have tons of treats to choose from, my dogs favorites are the home made ones that you can buy and they charge you by the pound. I wouldn't shop at any other pet store

I bought a used fish tank today and noticed a small imperfection when I brought it outside to my…read morecar. Great customer service as I was allowed to exchange it for the other tank. Thanks again! Any local fish keepers should check this place out.

Nicest people work here we drove really far to see the exotic animals in the room was closed and…read morethe nice workers opened it up for us. We appreciate you guys. Thank you for making our trip worth it!!

Customer service has gone way downhill. You can find things cheaper on Amazon. 30 years supporting…read morethem and I was told I was stealing for taking a cookie for my dog as I always have in the past. SMH

They started out very good. Been a customer several years. Now 5 tries to reach customer service…read moreand no response. ( online and email both) they do not seem to care about the customers at all now. I even have their email that I got a response back once but now dead in the water.

Went in looking for snake bedding. They do not even sell the proper Aspen bedding for snakes. They…read moresell the chip kind which is bad for them. The girl was not nice at all.

Very helpful staff! I generally purchase feeders and supplies for my reptiles there. Never had a…read morebad experience. Prices are good, staff is friendly and quite knowledgeable. Support this local business if you have a chance.

Sold me a fish earlier this year with epistylis which infected my tank and then died, later…read moreadmitting they were having an active epistylis outbreak (they accept fish from hobbyists but dont quarantine well I guess). Some time later, I special ordered a specific kind of fish, which came in after a long wait, only to have one of the fish deformed - not their fault, but weird kinda judgy vibes gotten from the employee that was helping me that day when I didn't end up wanting them. Placed another special order for the same kind of fish, hopefully not deformed this time, never heard back from them. Last encounter was maybe a month or two back, went in to look for another kind of fish and plants, and was met by a worker who seemed pretty uninterested in being there/helping me. Overall weird vibes here and it's always kind of gross/wet/filthy. I want to like and support the local fish store but honestly I've had better experiences at both pet quarters and petco by the mall (which is a pretty low bar).

Dirty and expensive, very disappointed going there. The guy in the store care less to help or…read morewelcome people coming to his store

Conveniently located in a plaza that offers a random assortment of shops, Friendly Pets had the…read moreEver Clean cat litter Mishka needed. It was a buck or two higher priced than the bigger chain store. I joked with the peppy, young cashier that their array looked like a museum: They had one box and one box only of every brand on display. Friendly Pets has a nice assortment of pet food and accessories as well as a self-serve dog wash that one good ol' dog was less than enthusiastic about visiting. He became 70 pounds of "I'm not budging" on his way in the door but with a little cajoling from his little boy Master he reluctantly agreed.

I've been going to this store for the past couple of years now and everything had been great! I…read morewould go to buy pet food and I even got Guinea pigs here a couple years ago and the service was great. However, yesterday I went to go get some fish here and I asked for 6 Neón tetras and 4 dwarf Cory catfish. We were in a little bit of a rush and the worker was taking a while to get the fish caught (which I understand cause they are little and fast). However, after she had caught the Neón tetras she put them to the side so she could catch the Cory catfish. When she was done with all that she gave us the bags and said we were all set. However when we got to the cashier, there were only 4 Neón tetras in the bag and we didn't have time to go make her catch 2 more for us, so we left and planned to go back the next day to get a couple more because they are schooling fish and need at least 6. The next day (today) we went back to the store and asked for 6 more Neón tetras to add to the 4 we had gotten the day before. This time they had someone new training and had her net the fish while another worker was showing her how to do it which was fine. However, when she was done and we got to the cashier, I noticed there was a little baby guppy in the bag along with the tetras and I was so focused on that that I didn't count the tetras (there were only 4 again). But I said to the cashier "there is a baby guppy in here and we only want the Neón tetras" he proceeded to respond with "oh just keep it and take the free fish. " me, only being 16 didn't want to argue so I just went with it hoping it would be ok. Then as I got out to the car I was looking at the fish more to check them out and I noticed there were only 4 neon tetras in the bag along with the 1 baby guppy and a snail. Now I'm stuck having to either find a time to bring back the guppy and snail or just having to keep them and hope they don't die or that the snail doesn't overrun the tank with babies.