I'd give 0/5 stars, if I could. My private medical information and experience has been disclosed…read morewithin the community by a non-medical family member of one of the providers here. No one had access to this information except for the medical health professionals at this practice (they are also affiliated with Martha Jefferson Hospital), so I have viable reason to believe HIPAA was violated by an employed provider here. It's a privilege to have a person's private medical information. Doctors and nurses are entitled to protect their patients, not cause severe and extensive emotional damage and suffering. Unfortunately, this goes beyond violating just my privacy, but also members of my immediate family. Truly a devastating and abhorrent situation with no acknowledgement or sympathy from the owner. I highly recommend avoiding these providers/practice at all costs.

I am simply rating the front desk receptionist helper…read more I am calling to see if they have room for a new patient. I let her know my situation and she immediately sounds frustrated at me asking me things with a not needed emphasis. I tried to remain calm and explain to her that I needed to know if they have room for me in their practice before I asked my insurance to send any paperwork her way. She didn't like that. I've been trying to find a calm and open practice who can work with me and not against me and make me feel good to go to them. Unfortunately, with this call I had with the receptionist I am not going to go here. I really do not need the stress that this lady put me through the five minutes I was on the phone with her at every single appointment I have at this doctor's office. I really hope somebody talks to her because they might be losing more patients than just me.

Amazing doctor! I feel so lucky to have found such a caring…read moreand attentive Dr. For my kids. He is so thorough, taking so many factors into consideration for best preventative and maintenance health. He is a Dr. Who listens to and respects parents which is a rare find! He spends so much time explaining things, offering and explaining different options as well as both pros and cons (again , another rare find in a Dr.) He is always available by phone which I love, and has talked me through my son's sickness without us having to leave home. He is very quick in correspondence even though he's so busy, and his receptionist is always so cheerful. I wouldn't have my kids see anyone else for routine care.

Dr. Rydland was a blessing in my life. He is the most caring and loving Dr. , is very open and…read morerespects different methods and options in health care. He is the best that there is available today in Pediatrics and offering true health for your child.

My family and I have been patients of Dr. Carl's for several years. I cannot begin to express how…read moremuch of a valued member of our family he and his staff truly are! We have several members of our family with very specific health needs and Dr. Carl and his staff keep us up to date so we don't have to remember all of the details! They take care of it for you. Making appointments is as easy as can be. Prescription refills are always checked and evaluated and dispensed appropriately. Cathy is the lead nurse and she is always super organized and extremely helpful and communicative! Colleen is such a sweet and welcoming member of WellcomeMD. I always love seeing her face!:) Heidi is fabulous on the phone and great with communications. She gets the job done! But when it comes to your health, your relationship with your doctor, it's an intimate dynamic because it requires clarity and trust on the part of the doctor and patient. Dr. Carl is so relaxed that he puts his patients at ease immediately. He is thorough and goes through all of your blood panels with you one-on-one and makes excellent suggestions and also is complimentary if he feels that you are doing well. He will prescribe supplementation only if it is reflected as needed in your bloodwork. Personally, my blood pressure zooms up every time I go to the doctor. But with Dr. Carl, he brings it back to normal and puts me at ease. Obviously, my entire family and I are fans of WellcomeMD. I recommend Dr. Carl and Dr. Colfer to everyone I know! As an aside, we drive 1.5 hours each way, just to be a part of their practice. They are THAT good.

This group is awesome! I decided that it was time to sign up with Wellcome given COVID-19, wanting…read moreto make sure I could access a doctor easily, and one that would be able to remember who I was because of smaller case loads. I highly recommend WellcomeMD. I see Dr. Colfer, but I know all the docs are great.

Best staff and practice that provide excellent care!!! I…read moreappreciate the kindness and support I receive every time I go for my appointments.

DR. WEIN is wonderful, he really cares and takes the time to help you. he is thorough and…read morecompassionate. he phones you right away if there is a problem . partner md is the answer to my health concerns. dr. wein is the best.

As a patient at this practice for a decade, I cannot rate them highly enough. Dr. Donovan is the…read moremost thorough, caring PCP I've ever had in a very long life. Their emergency clinic is staffed by equally professional providers and depending upon the urgency of my situation, I've always been seen pretty much right away. It turns out that several friends are also patients there and we all consider ourselves fortunate.

Judging by the "bedside manner" I received from the receptionist who put me on hold a few times to…read moreconsult a higher up, and the subsequent chat I had with this higher up, I think I have probably dodged a bullet. I was simply making a preliminary call to assess if switching from my current doctor to Downtown Family Health Care would be beneficial. As the receptionist's tone became increasingly dismissive and authoritative (following each hold) while incorrectly regurgitating my initial questions back at me, I realized I was not experiencing the practice of the mission statement plastered on Downtown Family Health Care's website, at all, but instead an unusual level of pushback for having asked basic "new patient" questions in a very transparent manner. After 3 holds the "higher up" got on the line and proceeded to "handle" me in a very litigious fashion. It was quite bizarre. When I called attention to my experience, rather than acknowledge me, she told me they were not currently accepting new patients anyway. Wow....just wow......My 2 cents....don't bother calling. You won't make it past the firewall of fear and incompetence.