Just left the practice after a short time and have had four different providers.All left the practice and got odd and weird reasons as to why. You then as a member are pushed onto another provider, whether you like it or not. I know people who joined early on that could get out of their contract at any time. Not any longer, must stay an entire year for almost $4,000 a year membership fee. My last doctor had serious time mgt. issues and couldn't send a medication in or referral in to save their lives. Turnover of staff is massive and very scary, every time I would call or walk in they had a new nurse or front desk person. And the nurses as they call them are actually CNA's or MA's, very misleading and not accurate information given to members. Billing is a mess and mistakes are made monthly. It was a nightmare of an experience. The only silver lining was their Health Coach Greg who they got rid of. Makes no sense. I would rather go to a doc in the box like patent first than ever come back here. I wouldn't be a member here even if it was free. read more

I joined the practice one year ago and in that year I have lost four different doctors. They all go missing for weird reasons. The support staff has turned over maybe 6 times. They say they have nurses, lies, all CNA's. Every time I walk in, I recognize nobody. The turnover is massive and very scary, nothing I've ever seen before in my life. The doctor I just had was awful. Couldn't return calls, had to follow up with them for every single thing. The place is a chaotic place. I couldn't wait till my membership was up. Don't sign up here. You will regret it. I've had better health care at Patient First. My credit card was charged without my knowledge by this company. I've seen lawsuits online about this place. Run as fast as you can! read more

Customer service here is awful, just plain awful. Called left a message for medical help, nobody called back. Doctor has time management issues, complete disaster and doesn't care about other people's time. The young kid working the front desk is beyond rude, careless and sloppy in her work. Had to call over and over again to get prescriptions filled. Turnover is beyond anything I've ever seen in my entire life. Every time you go in, new staff members, they change weekly, maybe even daily. Don't sign up as you will get looped into a contract. Avoid at all costs. Find a Patient First if you need healthcare, you'll be treated a lot better than this place. read more

When we joined, the practice with thriving. Now, its lost its mission. So many doctors have left, so many staff members we don't even know who they are. The billing issues are non stop from the insurance, the labs and the actual membership fees. Was told its not even locally owned any longer.by the front desk Get emails from people I have never heard from asking for credit card information, its hard to know what's going on here or who's running the place. The final straw was the health coach left and we were told he is ill and can't return. Switching practices in hopes we find the medical care we need. read more

The new doctor to the practice, female, should be fired. This lady was my third provider, this place can't keep staff members. She then decides to do labs on me without asking me and does the wrong labs and ones i never asked for or approved. This is illegal. I contacted her and she blamed her nurse who isn't even a nurse but a CNA. I'm looking at legal options. This place is a mess. NIghtmare. read more

Disorganized and unprofessional to say the least. Dishonest and unethical Director, Jessie. Spoke to her and got know where, useless and not helpful. Terrible practice where nobody follow throughs and the turnover is crazy massive and abnormal to put it mildly. No office manager in place or admin to help members. Switched to PartnerMD. read more