store is great and the staff are friendly good helping people but they need to turn the AC on!!…read morestores can't be this cheap not to turn the air on it's summer time guys

This is my go-to Walgreens! Right on the corner of Sierra College and Douglas. Lots of easy…read moreparking. They have a drive through also. Good makeup and self care section. For this review - I want to shout out their pick up service. I did an online order and got it curbside about an hour later! And my order was perfect.

This is just a review for their drive through pharmacy. They have reduced the hours, so that causes…read moremore customers trying to arrive when they open at 10 am. I understand being patient, but once you have people behind you, you can't get out of line to go inside. So during my 20 minutes in line, 10 were spent at the window waiting for the clerk to acknowledge me. They help everyone in line inside before handling any cars in drive through! Ridiculous system, they should help one inside, then one car. So the drive through lane was packed with angry people forced to idle in their cars in the heat.

Most of my transactions here are all good. Staffs are doing what they were supposed to. There are…read moreso many sales going on every so often.

This is a review for fedex onsite at this location. I dropped off my international parcel last…read morefriday and realized that the parcel is still at the same location 4 days later on monday. I just moved to roseville and was testing out my first international shipping so everything was new for me. I thought i should let people know to please drop youre parcels off directly at fedex office (rocklin location is probably the nearest) instead of the "fedex onsite" locations especially if you have paid for same-day or overnight shipping, or you sell things online. They also turned away another customer with packages weighing more than 20 lbs. Not sure if this is known but here you go! I asked 2 different staff regarding frequency of fedex parcel pick up from walgreens; one mentioned fedex picks up the parcels twice a day, and another mentioned he doesn't know when fedex picks up or don't. I think the actual frequency is probably somewhere in the middle. To the staff credit, they have always been very nice, they do pick up calls and will help retrieve your parcels so you can move it to another fedex location so parcel gets moved within the day. So 2 stars!

I have always returned my Rue La La packages using the same -size packaging that received and have…read morenever had any problems. Unfortunately, this time the Walgreens FedEx location refused to accept my return, saying the package was too big. Then I was told that it needed to be completely taped around and that the label had to be attached. However, the email I received from FedEx clearly stated that I could bring the email to a participating FedEx Office, FedEx Ship Center, or Walgreens, where a team member would print the label using the QR code or RMA number. The supervisor was unhelpful, and unwilling to assist. After this experience, I will not be returning to this location again. Very disappointing customer service.

It seems like allergy season is when we visit this location. We were running errands and the…read moreallergies were getting out of control, so we stopped by for Zyrtec D. My husband went to the pharmacy to grab allergy medicine and I got sidetracked by the candy aisle. I ended up getting a variety of different gummy candies including skittles gummies and sweet tart gummies. We also picked up a couple drinks. The staff was friendly and we were able to go through the pharmacy area and the front check out in a quick amount of time. We also found everything we were looking for, plus some.

I don't come to shop store but I definitely use the photo department here. Sebastian is by far the…read morebest photo guy in this area. Once in a while I use the 24 hr pharmacy but the photo dept is awesome

Printed some photos and bought some wine. Fast, friendly and great price on alcohol…read more Needed to urgently print some photos of my cat while I was in town. Within 10 minutes they were ready for pickup. Wine selection was small but enough for me to find something. The good stiliff umis in the back if you need that. Also found some distilled water. My aunt lived till her early hundreds and that's all she drank. Better for cars cooling system vs tap too.

Terrible customer service. I come to this location all the time, and today I was refused a NyQuil…read morepurchase because I didn't have my ID with me. I'm 20 and was buying medicine for my sick mom. They even called the manager over, but nobody was willing to help, so I had to drive all the way home and come back. Extremely frustrating experience. I'll be going to CVS from now on

I stopped in to this Walgreens location to pick up some last minute items for an event. There was…read moreplenty of parking available, though the entrance would be hard to get to if you're driving on the other side of the road in this busy area (you may have to take a U-turn). I was looking for ice to add to my drink coolers for my event and found packs of ice near the drinks. They were a bit more expensive than other places I've stopped at, but the convenience of being near my event made it worth it. Plus I wasn't sure if Walgreens would have ice and I was so glad there was some. It seemed the store was lightly staffed, but when one of them saw me walking towards the cash register they joined me there to check me out. I was in and out within five minutes, and on my way to my event!

Dave "shift lead" was so clueless on how to give me a refund for photos that printed blank. Legit…read morerepeated the same sentence 6 times for him to comprehend that i didn't want anything more than a simple refund. Then when i walked out he called my husband back across the store to give him the empty envelope.. legit playin in our face. incompetent employee dave needs a demotion.

I have used this pharmacy for 5 yrs., for a few things & seen it go through at least 1 mgmt change…read more * For most of my prescriptions I don't have any issues. I use their auto-refill feature and signed up for text notifications. That has worked well. * I really like the drive-thru feature; especially in Winter months. * I also like that their auto-reminder for pick ups confirms your co-pay so there aren't any surprises. A couple of times when I didn't like the price using my insurance, I called & had them re-do it using Good Rx so that when I went to pick it up I wouldn't hold things up. * I used them to fill an Urgent Care prescription & it took a little longer than I liked, but then I found out that the Urgent Care tech has to have prescriptions reviewed by a supervising physician before sending to a pharmacy & that can take 20-30 minutes. Then it goes into a queue with hundreds of other prescriptions that the pharmacy has already rec'd that day ahead of mine. Some of those are also from other Urgent Care facilities. I decided to drive the 15 miles home, have a snack & wait for the text notification. All-in-all, I think it took abt 2.5 hrs to fill the Rx, but that's no worse than other locations where I've had to have that done. * For in-store shopping... well, it's disappointing but I'm not sure if that's because a lot of things have to be locked up from theft. OTC meds are hard to access & I did give up once when no one came to help unlock the thing, but simple stuff (Chips, snacks, cards) are easy. The staff has been nice about 97% of the time. I think I got an idiot once, a toad another time & a simpleton a 3rd time. That's life.

I genuinely don't understand how a pharmacy can repeatedly get something as basic as a prescription…read morecompletely wrong. Multiple times, a prescription has been sent to this Walgreens, and the app/system shows it as "confirmed." I make the trip to the pharmacy, only to be told they don't actually have the prescription. This has happened multiple times, not just once. At this point, "confirmed" apparently means "confirmed that we have absolutely no idea what's going on." I understand that pharmacies get busy and mistakes happen, but when the exact same issue keeps happening over and over, it stops being an isolated mistake and starts looking like a serious competence and communication problem. The amount of wasted time, unnecessary trips, and frustration is ridiculous. If you can't reliably process a prescription or accurately communicate whether you actually have it, what exactly are customers supposed to rely on? The ineptitude of the people that work here deserves its own further review. Too bad negative stars isn't an option.

The pharmacist was super knowledgeable and friendly. My kids medicine was expensive because I was…read morepaying out of pocket she called the doctor who did my kids prescription and asked him to replace it with something more affordable. I wish we had more people like Her working at the pharmacy. Thank you for such wonderful costumer service.

I understand not having a good day at work as much as the next person. But taking it out on…read morecustomers who are literally just asking for assistance; something that's literally YOUR job..? Sorry I didn't have the key to a shelf yall decided to lock? Don't even try asking what they have in stock bc that's too much for them to handle apparently

Ashley!!!!!! Cashier was so wonderful and went out of her way to let me know that 2 different items…read morethat I had gotten were buy get one free and ran to grab me 2 more. She put a smile on my day!! Thank you sooooo much!!!!

I don't go to Walgreens that often. But it's nice to look around different stores. They sometimes…read morehave different kinds of things I don't see anywhere else. This time it was different candy items and Halloween items. Last time it was toys. Everyone was very friendly and helpful. Very clean store every thing looked organized.

Robert O was amazing and helped get my passport super fast! Thank you! Made it such a quick process.read more

The pharmacy called me to tell me I could no longer use my copay card for one of my prescriptions…read more Okay fine but the pharmacy staff that called was so incredibly rude and condescending it was unnecessary. They have allowed me to use my copay card for YEARS, so if this is there mistake fine, whatever but speaking to me as if I'm the one scamming them is unacceptable. If their employees were overriding this coupon incorrectly that is THEIR problem, not mine. This is one of the worse customer service experiences I've had from an already bad store. The place is abysmal and their pharmacy manager is the most vile person we've ever dealt with. I will definitely be taking my business elsewhere, so guess they don't have to worry about getting any of my pharmacy or other business going forward. Completely ridiculous and unnecessary. It's clear this person and most of the employees could care less about customer service and experience and I'm sure nothing will come of this because we we're basically called liars and thieves when is reality it's THEIR own poor management that led to this oversight! Their employee literally put in the coupon card for me last month and now I'm the scammer?! Great job losing an entire family of customers.