We had a fine experience. We checked online first and booked an appointment; they sent us a link to…read morefill out all the registration beforehand. When we showed up, they were expecting us, and they treated our child well. We were in and out within an hour (remember we booked online about two hours precious). Everything was friendly; the nurse actually got out kid several stickers. We felt cared for and welcomed. We've been here three times and been pleased every time with the care. Yes, there will be peak times when you will wait a while, but it's immediate care, not a hospital or a primary practice. Thus far, all diagnoses and prescribed medicines have worked out great. Grateful.

Made an appointment online for 11:28. I arrived on time. I waited another hour before being called…read moreback. I know it's an immediate care facility but what's the point of making appointment online if they are going to make you wait anyway!!

Arrived to the clinic at 7:20pm and was told my sick child couldn't be seen because they had taken…read morethere last patient. Why would I be turned away if your hours of operation on your website and door say 7:30pm? I am extremely dissatisfied in your clinic's approach to servicing patients.

I read the reviews before coming to this urgent care and was a little nervous, but everyone was…read morekind, professional, and quick! I was in and out within 30 minutes with the proper medication. I will go return next time I need an urgent care!

Going anywhere when you're sick is tough, so it was a blessing to find this clinic. The staff is…read moreknowledgeable and so kind! Even our youngest had a good experience. Definitely recommend.

It was quick and easy to make an appointment. I arrived a bit early and they got me in early. The…read morestaff was caring and took notes regarding my concerns. The nurse practitioner I saw was very attentive and listen to me carefully while I explained what was going on. We got a plan and hopefully things will go great moving forward. Thanks for your care.

Service sucks! Like this place is sooo slow even with an appointment. I had an appointment and just…read moreto get to the room took an HOUR AND A HALF!! Then, once I got in the room, they left me in there for another 45 minutes!! Its insanity. I will NEVER be back here!! All the workers are also straight up jerks!! Anyway, unless waiting is your thing, skip this mess.

This hospital is the absolute worst. I waited over four hours, was placed in a hallway chair after…read morefive hours, and left there for hours with no end in sight. I was completely ignored while people who arrived after me were given accommodations and assisted. I was asked for a urine sample, which was never retrieved. While waiting, I experienced a severe hyperventilating episode where my body locked up and became numb--on top of the reason I originally came in--and was simply told to "breathe in and out slowly." This was an extremely frustrating and unacceptable experience.

Been there a few times and sometimes I receive good service but sometimes I don't and honestly that…read morelast couple of times it seems to be more towards don't. Also I recently received a letter in the mail saying that in 2021 they had done a MEI and spotted a something on my lungs area and that I needed to come in and do an MRI now can someone please explain why 4 years later I am receiving this type of letter

Don't get me wrong, the people here are very nice, but...... The corporation that runs all are is…read morethe absolute worst! Every time you call in you're routed to their corporate. The people there are simply inept! Trying to get to the local facility on the phone is next to impossible. When you do get there they are great. If you have to leave a message they will NOT return your calls. I currently have three messages in about renewing prescriptions. Getting prescriptions refilled here is a nightmare! They want you to do 30 day prescriptions not 90. For working people with fairly basic med needs it's frustrating! I don't think they realize how difficult it is for working people with families to constantly get refills from inept pharmacies. Bottom line is that if you need a responsive doctors office this isn't the place.

my close close friend had been getting treatments here and now they have stopped, leaving her to…read morefeel like she's alone in this . I feel as though they need better ways to make their clients feel like they are being cared for .

Very nice people in office, doctor came in and suggested go to hospital for Ulcer that I had. Right…read moreon point, and very careful with diagnosis.

I am willing to drive from anywhere just to come to this location. Everyone is friendly and…read morerespectful. I feel like they know how to do their jobs and get people in and out as quickly as they can without sacrificing care.

This place was welcoming from the parking lot, with security, the entrance, triage, and all medical…read moreprofessionals as well as the cleaning crew. They got us in and out as quickly as they could and were wonderful. I had to take my kiddo (freshman in college) for chest/breathing issues. Luckily nothing, but the tail end of her previously diagnosed bronchitis. Another dose of meds and she's back to her old self. The staff were very friendly and took the time to explain and work with her as her care is being turned over to her - life's transitions. She is learning adulting ain't easy, but they worked with her.

Yeah, there are certain medical conditions that pain is a major part of, but they are real health…read moreconditions. If you go into Paul County emergency room hospital and your blood work is good and your urine test OK they assume there's nothing wrong with you. However, they will run a CT scan and tell you that potentially you have a cyst on your liver that's been growing since 2015 potentially causing the problems... But they will give you nothing for pain. They will tell you to leave and make an appointment with your primary care or a Gastro doctor. Well adding fire to the situation we went to the urgent care Wellstar urgent care Monday went to Wellstar ER today because WellStar urgent care told us that's where we should go if things got worse. Guess what Wellstar urgent care did nothing also the people that work in that ER are rude and nasty individual individuals. Told me exactly what urgent care told me make an appointment with a G.I. doctor. Well... Genius ER workers told you we couldn't get an appointment for a month out and you still couldn't do anything to help me. The nurses are for the most part nice the doctors they could give a crap less about you or your condition my mom 73 years old they treated her like she was a drug seeker, even though she has a cyst on her liver that has grown since the last time she had one and again was told that that could be the problem, but they can't schedule a stat MRI because that's not their problem. Unless you have a gunshot wound or having a heart attack or bleeding profusely on their floor, they treat you like your issue isn't a problem like You are a problem. While I realize they deal with a lot of different people on a daily basis. And I can understand that you get tired of it... But go get another job. I